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  5. Reviews of Mercantile Hotel

Reviews of Mercantile Hotel 3 stars

25 George Street, The Rocks, Sydney CBD, 2000 Sydney, Australia

#286 of 329 hotels in Sydney

Guests' Choice

Review score

Based on 1244 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.0

  • Location

    9.3

  • Facilities

    6.5

  • Staff

    8.5

  • Value for money

    7.7

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 22 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The shower wasn't the best, the lighting was dull

    The location was great, the rocks are amazing, the bathroom was a good size, the bed was comfortable. Being above a pub, the noise level was fine and we had no problems getting to sleep

    Stayed in September 2024

  • Reviewed: 18 September 2024

    7.0
    Excellent location and value for money. Not the cleanest place I have ever stayed..
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The only downside is the mould in the bathroom

    The location is amazing. The staff were friendy

    Stayed in August 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Being waken at 5 am. when they are setting up the market

    Being in the heart of the Rocks

    Stayed in September 2024

  • Reviewed: 5 September 2024

    6.0
    Decent value for Sydney CBD
    • Business trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    Old building A bit higher stairs

    Superb Location - close to many 24 hours or late evening food Clean bathroom

    Stayed in July 2024

  • Reviewed: 28 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom old and needs attention but it is having a makeover so should make it better

    Comfy beds..good size rooms Handy location, close to Circular Quay

    Stayed in July 2024

  • Reviewed: 27 August 2024

    8.0
    Value for money
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Brilliant location

    Stayed in August 2024

  • Reviewed: 23 August 2024

    8.0
    Brilliant. Loved it. Perfect budget option.
    • Business trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    I guess you get what you play for. The bathrooms are shared, but right outside the door. The beds weren't comfy (please invest in pillow mattress covers) The wall in our room was all peeling. No aircon.

    Location is perfection. If you want to explore the Rocks and Circular Quay this is a brilliant option. The Market is also right out the door so you can get a yummy gozleme or other food from the food carts. The Hotel also has a great cafe 4 Doors Down, which we had an excellent cheap breakfast at. But the Mercantile also has an EXCELLENT menu and all day and late night dining. Very reasonably priced and the best chips in Sydney. Yum, I'm missing them already. Drinks are also reasonably priced. The staff are absolutely lovely. They also have great bands, musicians, dancing and party atmosphere. Had the funnest weekend.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Terribly uncomfortable bed and pillows one being too hard the other too soft My room was also very noisy - not talking about the pub (this one I didn't hear at all as my room was on the other side), but there are ventilators in the yard which made me wear earplugs or noise-cancelling headphones almost all the time when I was in the room or sleeping

    Very friendly staff and location which is hard to beat

    Stayed in August 2024

  • Reviewed: 20 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Just the smell of the room was a bit off, not sure why. It is an older hotel.

    It was fun and friendly. The toilets and rooms were relatively clean for the age of the facility. The location was fabulous, as were the staff. The food and drink were reasonably priced. The Rocks markets were right out our door. And the daily Irish bands were really fun. I would stay here again.

    Stayed in August 2024

  • Reviewed: 19 August 2024

    8.0
    Great location - fantastic staff. A nice stay in a historic pub.
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night

    Bed was uncomfy - shared bathroom (but we knew that before we booked so not really a problem - maybe there'll be ensuites after the renovations.)

    Great location - showing its age, but there are going to be renovations soon. Fanatastic staff.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Great location close to all the city attractions!
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that could be improved is the cleanliness overall of the interior of the venue!

    Great location, close to all the famous tourist attractions and public transport. A number of good restaurants in the area.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    8.0
    Great
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 1 night

    No Carlton Draught Beer, but I got over that.

    I liked everything about my stay, next time will stay longer

    Stayed in July 2024

  • Reviewed: 11 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Budget Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It got a tiny loud due to the pub downstairs, fair to say tho that it was always over by 12pm

    Great location, right in the middle of the city, short walking distance to the main attractions

    Stayed in August 2024

  • Reviewed: 7 August 2024

    7.0
    It’s was ok to just sleep just noisy from window not bad noise but of unit of air condition
    • Solo traveller
    • Budget Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Outside there was so noisy of all machine that’s bit annoying … all air condition heat pumps stuff

    Just needed bed so ok

    Stayed in August 2024

  • Reviewed: 5 August 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There was a lot of mould in the bedroom, in the bathroom and a lot of holes in the walls.

    The furniture was beautiful and the security guard was very friendly.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    7.0
    What we needed in a great location. Walked out the door step onto the Sunday markets.
    • Leisure trip
    • Group
    • Budget Twin Room
    • Stayed 1 night

    No problem checking in after 10pm. Great location.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    7.0
    Sloan's from Newcastle.
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The double bed could do with a mattress topper as you could feel springs underneath.

    Clean linen, location, & cost. Budget accommodation in the historic Rocks precinct of Sydney.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    8.0
    Enjoyed our one night stay, great value & excellent location.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great location. Staff friendly & helpful.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    6.0
    Great location, noisy and bathroom in desperate need of some TLC
    • Leisure trip
    • People with friends
    • Double or Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Ensuite bathroom needs a bit of TLC as very disappointing to see so much mould

    The location was great

    Stayed in July 2024

  • Reviewed: 23 July 2024

    6.0
    Enjoyable
    • Leisure trip
    • People with friends
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Bit dated and old fashioned sockets

    Location in the heart of the rocks

    Stayed in June 2024

  • Reviewed: 22 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very loud music and noise till midnight. Not enough blankets on beds. No sugar provided with the tea tray in the bedroom.

    Great location in The Rocks, close to Circular Quay. Quaint old building. Clean and affordable.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 1 night

    You get what you pay for: excellent location in the center of Syndey, 5 mins walk from Circular Quay for a quite moderate price. But rooms are quite run down, cleanliness could be better and you have to pass with your luggage through a crownded pub to check in at the bar. Staff is friendly, though. Shared bathrooms are plenty and sufficiently clean. My room looked out to the back and the window could not be closed properly. I was kept awake due to multiple noisy AC machines out in the backyard. Ask for a room out front or consider another place.

    Stayed in May 2024

  • Reviewed: 12 July 2024

    8.0
    A comfortable short sojourn in the delightful rocks area of Syd
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was a bit worn and too ‘springy’ but the linen was lovely & clean. Very noisy from machines on the outside of the building. Stairs a bit of a challenge for older folks.

    Location great, staff good, room small but comfy. The small heater took the chill off the room. Lovely old style hotel 🏨, harking back to days past.Housemaid delightful & efficient

    Stayed in July 2024

  • Reviewed: 8 July 2024

    8.0
    Will definitely do it again. I'm a local but I saw it for the first time as if i was a tourist.
    • Leisure trip
    • Solo traveller
    • Budget Single Room
    • Stayed 2 nights

    It was raining.

    Location is amazing, The atmosphere, history, staff, I loved all of it. Staying in a heritage listed building in such a historic place was a great experience. Close to Circular Quay and so many other things to do. And Irish pubs are always fun!

    Stayed in July 2024

Showing 1 – 25

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