267 Darlinghurst Road, Darlinghurst, 2010 Sydney, Australia
#16 of 330 hotels in Sydney
Guests' ChoiceBased on 800 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
8.8
Staff
9.4
Value for money
9.0
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 September 2024
Dean
AustraliaNothing.. it was just what I needed on a quick trip to Sydney..
Loved the location. The boys were super friendly & helpful
Stayed in August 2024
Reviewed: 23 September 2024
Susan
AustraliaNothing, loved it
Jesse was friendly & fabulous. 10 + for flower arrangements. Room has everything you will need. Hotel was quiet, court yard a bonus, location, location, location. Spread the word, will be back.
Stayed in September 2024
Reviewed: 23 September 2024
Sarah
AustraliaThe room was clean, spacious and comfortable
Stayed in September 2024
Reviewed: 21 September 2024
Drabble
AustraliaThin walls.
Great location. Friendly staff who reply to questions promptly. Very clean.
Stayed in August 2024
Reviewed: 21 September 2024
Anita
AustraliaRoom was a little small
Amazing little hotel with lovely staff. Super comfortable bed.
Stayed in August 2024
Reviewed: 20 September 2024
Camilla
AustraliaStairs
Great location, easy check-in, communication excellent and great extras
Stayed in September 2024
Reviewed: 19 September 2024
Nathalie
AustraliaLOVE everything about this place. Best service and rooms.
Stayed in September 2024
Reviewed: 18 September 2024
Susan
New ZealandNot enough milk!
This is a quirky boutique hotel, I love that it isn't run of the mill. Easy to get to location, with sops close by and very helpful staff.
Stayed in September 2024
Reviewed: 8 September 2024
Amanda
AustraliaNothing
Service! Felt like the cousins were hosting us.
Stayed in September 2024
Reviewed: 7 September 2024
Jasmin
AustraliaGreat boutique hotel in the perfect location for exploring Sydney. We loved the neighborhood and our stay at medusa!
Stayed in September 2024
Reviewed: 7 September 2024
Robert
AustraliaNothing to dislike it’s perfect, clean great situation and perfect owners highly recommended
Because I have being going since it’s opening
Stayed in September 2024
Reviewed: 7 September 2024
Sanna
FinlandThere are a lot of stairs. Not a problem for me, but if one is having heavy luggage and/or mobility issues, stairs might cause a problem!
Superb staff, great location, comfy bed. Very quiet room, free wifi. My flight was heavily delayed and reception was already closed when I arrived. I got excellent instructions how to get in and a box of chocolate was also waiting for me on the bed :)
Stayed in September 2024
Reviewed: 4 September 2024
Elizabeth
AustraliaMy purpose for this stay was a family member at St Vincent’s hospital. The Medusa is only a couple of minutes walk away with so many dining options close by. I loved the friendly staff and vibe at this small hotel, definitely recommend.
Stayed in August 2024
Reviewed: 29 August 2024
Nick-o
AustraliaBathroom needs some updates/TLC.
Fantastic customer service by Jesse. Top host. Complimentary wine and chocolates were very nice too. Great location in the centre of Darlinghurst. Very nice old hotel.
Stayed in August 2024
Reviewed: 28 August 2024
Mercedes
AustraliaNothing!
We liked the quality of the rooms and decorations! The staff was very kind specially Jesse! The location was very convenient! We'll come back! Mercedes and Fred
Stayed in August 2024
Reviewed: 28 August 2024
Lisa
AustraliaPillows need replacing
Location was great, good communication with the staff. Very comfy bed
Stayed in August 2024
Reviewed: 28 August 2024
Laurence
AustraliaSome room cleaning issues
Great location and intimate character of the hotel
Stayed in August 2024
Reviewed: 27 August 2024
Alexandra
United StatesBeautiful place in a really nice area of Sydney plenty of nice restaurants around
Stayed in August 2024
Reviewed: 26 August 2024
Rita
AustraliaClean & friendly helpful staff
Stayed in August 2024
Reviewed: 23 August 2024
Kristy
AustraliaLoved my stay here! I was traveling for work and pleasure and the team were more than happy to accommodate my needs. Great location too!
Stayed in August 2024
Reviewed: 22 August 2024
Jessica
AustraliaBeautiful greeting on arrival and super bonus points for the early check in. Nothing was too much trouble, and was delighted with the welcome pack in the room which was spotless and had everything needed.
Stayed in August 2024
Reviewed: 18 August 2024
Maximilian
GermanyNice small hotel with very friendly and helpful staff. Great location and it's a place where you immediately feel at home.
Stayed in August 2024
Reviewed: 18 August 2024
Mary-louise
AustraliaQuiet, fresh air with windows, convenient and great staff.
Stayed in August 2024
Reviewed: 17 August 2024
Rod
AustraliaCould not open the shutter balcony doors.
Staff were great as was room, ambience and location
Stayed in August 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content