Shower over bath. No hand rail to assist getting in and out. Had to request another face cloth as only 1 provided. No extra toiletries provided in bathroom ie: shower cap, cotton tips etc.

Quiet location

Stayed in September 2024

I wasn't able to use my rewards due to booking thru Booking.com so no free drink or any luxuries. I also paid a $100.00 security fee and haven't received it back yet

lovely apartment, great location, pub around the back of property was fantastic, Comfortable beds

Stayed in September 2024

The bathroom is showing its age, but was clean.

Great location & the facilities are adequate. Breakfast was simple, but pleasant.

Stayed in September 2024

No major negatives

Location great.

Stayed in August 2024

Shower in bath and staff not very helpful and quilt was annoying just in sheet.

Location

Stayed in August 2024

Shower is flooding and not draining

Location

Stayed in August 2024

The room is a bit dated, the fridge door did not close properly so there was some water from ice melting, some areas needed a touch of paint

Location

Stayed in August 2024

Kettle not the right stand for the kettle Tv didn’t have a remote and unable to turn on without it

Location

Stayed in August 2024

the main door being locked early so you need to get down

great location, very central

Stayed in July 2024

Handy location, close to all the attractions in Sydney

Stayed in July 2024

You have to request the room to be cleaned and rubbish collected. We sometimes forget.

Nice central location, with facilities to buy food from supermarkets and cook in the room.

Stayed in July 2024

building is looking very old, lift sounds like a truck

Great location, room was great

Stayed in July 2024

Disappointed by the Lack of Car Parking Facilities I recently stayed at this hotel and, unfortunately, my experience was marred by a significant inconvenience: the lack of car parking facilities. For travelers who rely on their vehicles, this was a major drawback that overshadowed the rest of the stay.

Prime location. Situated just a short walk away from Darling Harbour, it provided easy access to a plethora of attractions, dining options, and entertainment venues. The proximity to Chinatown was an added bonus, allowing for an immersive cultural experience and a variety of delectable food choices.

Stayed in July 2024

Some ice in the freezer

The breakfast was delicious Very convenient to everything in the city Happy and helpful staff

Stayed in July 2024

The Mantra on Kent Hotel in Sydney boasts an excellent location, being within walking distance to both Darling Harbour and Town Hall Station. The staff are very friendly and supportive. Highly recommended!!!

Stayed in July 2024

Sofa bed was not that comfortable

Location and amenity. 24 hr reception

Stayed in July 2024

I could quite clearly hear people walking around and babies crying from the upstairs room. This made it difficult for me to stay asleep.

Location to restaurants, and Darling Harbour was in walking distance. Room was nice and very comfortable. Bed was very good to. Front staff was very helpful. Breakfast was nice. I would have like to being able to make my own cuppa as I wanted it and more if I like. Lactose free milk, wasn't an option, only soy milk. Also bake beans and spaghetti would have been good to have included to.

Stayed in July 2024

Our room is next to the lift, so we can still hear the lift up and down in the morning. The furniture is a bit outdated. There's no USB changer, so I have to use the TV to charge my phone.

The king-size bed is very comfy! My husband had a long trip back to Australia from Europe, so we stayed overnight in the CBD for more rest. He felt rejuvenated after a sound sleep. The breakfast is acceptable, and the freshly made coffee is good.

Stayed in June 2024

No gym

Location and kitchen facilities

Stayed in July 2024

The hotel no longer offers an airport shuttle service. Fortunately, it is a short walk to the Town Hall train station.

Stayed in July 2024

No swimming pool, small buffet

Location, friendly staff, clean

Stayed in July 2024

I think there should have been housekeeping.. we paid enough. I would have given my stay a 10 with housekeeping

I liked the staff. So friendly and helpful. Location was execellent

Stayed in June 2024

No Foxtel to watch AFL football. No microwave. A dryer would have been handy for our wet clothes due to being caught in a downpour.

It was comfortable and nice and warm on our arrival. The beds were great and we all slept well. The breakfast we had next morning was extremely nice and the staff were very helpful and friendly.

Stayed in June 2024

Reception staff could be friendlier as that’s the first experience a guest has. They could’ve been more accommating to our simple requests like separating the king bed into 2 single beds, which we had to do ourselves. Or late 12pm checkout which they only offered to extend til 10.30am. For buffet breakfast, more egg options would’ve been good like poached, omelettes or fried, not just scrambled. Some window and door fixtures need to be fixed as it was difficult to open and close the door and window shutters. In-room cable tv should be included not just free to air tv. For a 4 star accommodation, the towels could’ve been larger and better quality. Some utilities werre missing from the in-room list, like a DVD player.

Buffet breakfast was great! The breakfast staff were friendly and professional. They served freshly brewed coffee to your table which was great. Executive Studio Apartments were spacious and clean. Partial Darling Harbour view was good.

Stayed in June 2024