Cnr Grant St & Warner Street, 4877 Port Douglas, Australia
#133 of 183 hotels in Port Douglas
Guests' ChoiceBased on 307 hotel reviews
7.7Cleanliness
8.2
Comfort
8.3
Location
9.4
Facilities
7.8
Staff
8.2
Value for money
7.5
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End of dialog contentReviewed: 23 June 2024
Evelyn
Australianot keen on the size of area for loo, being on the large size, I either hit my elbow or nearly head butted the wall opposite, the space was smaller than we had in our caravan.
arrived and had to use the black bat phone, then access the safe where our keys were. Nice room opposite the pool, couldnt wait to get in and found it was heated, brilliant. Then fireworks over the park went off. Nice evening. Comfortable room.
Stayed in June 2024
Reviewed: 13 June 2024
Juli
AustraliaWe didn't like that there were glass frosted bricks in the bathroom that you could see through from the hallway if you were tall right into the bathroom and bedroom. We had to stick something over them for privacy.
We loved that we were so close to the restaurants and shops. We loved the underground parking. The pool area was so beautiful.
Stayed in June 2024
Reviewed: 1 June 2024
Janet
AustraliaRan out of lots, i.e. tissues, bin liners,toilet paper, and no staff on duty to help . Rooms need a toastie maker and dishwasher.
Closeness to facilities in the town
Stayed in June 2024
Reviewed: 29 May 2024
Pamela
AustraliaSome minor maintenance issues- the lock on one of the balcony doors was loose and if shut entirely would lock leaving you locked outside. Thank goodness my partner was inside and could let me in. Also the rubber tabs on the shutters were broken and could not be opened fully. Overhead fan knob also broken so could not be switched on
Lovely clean rooms, great location- walking distance to everything. Quiet location. Lovely staff and quiet swimming pool- could use with some refurbishment
Stayed in May 2024
Reviewed: 25 May 2024
Julie
AustraliaThe couch was incredibly uncomfortable there was no support in it at all. The TV being in front of the louvre wall barn doors made it impossible to have g t v on off someone was in bed.
Such an awesome position local to any shop/bar in the village. Wonderful spacious unit and incredible spa on accessible balcony
Stayed in May 2024
Reviewed: 23 May 2024
Kerri-ann
AustraliaN/a
Comfortable and convenient
Stayed in April 2024
Reviewed: 20 May 2024
Cathryn
AustraliaThe bed was 2 singles pushed together rather than a double bed.
The apartment was spacious and airy with plenty of fans and aircon. Very well located for marina, supermarket and shops. Lots of items provided such as toiletries, kitchen utensils etc. What I loved most was the feature spa bath which I made the most of on every day of my trip!
Stayed in May 2024
Reviewed: 14 April 2024
Alicia
AustraliaGreat location
Stayed in April 2024
Reviewed: 17 March 2024
Jennifer
AustraliaPerfect little gem with easy access to Port Douglas venues and shopping.
Stayed in March 2024
Reviewed: 12 March 2024
Mark
AustraliaCouldn’t find a tv remote in one bedroom, no iron, Room door wouldn’t open and needed new batteries, my daughter had a broken wine glass in her room. the fire alarm went off at 2.30am not a single staff member there to help assure or count guests, this alarm had my injured daughter have to wake her sleeping then scared 5 year old, no one was given the all clear to re enter the. Building, no acknowledgment of it the next day, no staff to check out guests, 10am still no staff for check out or explain the situation
It’s central location
Stayed in March 2024
Reviewed: 16 December 2023
Brendon
AustraliaFree wifi
Location and spa
Stayed in November 2023
Reviewed: 29 September 2023
Franco
AustraliaThere was quite a bit of noise from the pool filter / pump or air conditioners. We heard it from the 2 floor around middle of the corridor between room 25 and the laundry door. If we had our windows open, which we did as the evening temperature was lovely. Was not able to see a receptionist anywhere, even though it was between 0900 and 1600 hours.
Location was good in relation to the rest of Port Douglas. It was within walking distance to all the things we wanted to do. Room was a good size. Pool was good.
Stayed in September 2023
Reviewed: 15 September 2023
Margery
Australiawe stay here each time we come to Port Douglas it is in a great ;location just walk out the front and on the street it has all you need for a great time in port Douglas always clean comfortable beds great spa bath staff are friendly
Stayed in September 2023
Reviewed: 28 August 2023
P
AustraliaThe staff were great organizing an early check in for us and also a later checkout to fit in with bus schedule.
Stayed in August 2023
Reviewed: 24 August 2023
Peter
AustraliaBed and furniture quite worn and uncomfortable A bit noisy in the early hours with drunks walking home
Location
Stayed in August 2023
Reviewed: 12 August 2023
Patricia
AustraliaI thought the furniture was very cheap and the bathroom had no cabinets. Shower was in the bath and no walk in.
No breakfast served
Stayed in August 2023
Reviewed: 10 August 2023
Sharon
New ZealandIt was quite noisy at night while trying to sleep, but we do like the window open.
The rooms and bathroom were big and a great pool area. It was very central nice and close to the town and only 5 minute walk to the Marina or beach.
Stayed in August 2023
Reviewed: 4 August 2023
Lesley
AustraliaPosition
Stayed in August 2023
Reviewed: 25 July 2023
Quagliata
AustraliaWalls need more insulation- we could hear our neighbours' movements, talking, phones ringing etc. To enter the shower it requires a fairly high step over bathtub. This would be hard & dangerous for elderly.
Great location with walking distance to restaurants, cafes and shops like Coles & K Hub. Our room was spacious and bathroom extra big. Liked having kitchenette with good sized sink. We made use of our balcony. Room was well presented & clean. Great to have complimentary undercover parking.
Stayed in July 2023
Reviewed: 10 July 2023
Renato
ItalyThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 12 June 2023
David
AustraliaVery, very poor water pressure in the shower.
Location. Fridge size. Room size.
Stayed in June 2023
Reviewed: 16 May 2023
Gary
AustraliaRoom is clean and functional, but this one (unlike others in the same complex) is starting to show its age.
Fantastic location... can walk to everywhere. Good size room.
Stayed in May 2023
Reviewed: 15 May 2023
Russ
AustraliaNo Prob= All good
A great welcome when we arrived. Your receptionist was friendly and informative
Stayed in May 2023
Reviewed: 9 May 2023
Garry
AustraliaAs above
Regular visitor so knew what to expect
Stayed in May 2023
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