116-120 Johnson Road, Hillcrest, 4118 Browns Plains, Australia
#2 of 5 hotels in Browns Plains
Guests' ChoiceBased on 461 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.8
Value for money
8.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Kerry
AustraliaI just wish it had a lift as was hard getting up stairs with luggage
Beautiful motel. Very clean and smelled nice. Great mini kitchen with microwave Toaster kettle etc. Very friendly. Will definitely book again
Stayed in September 2024
Reviewed: 15 September 2024
Vince
AustraliaOne thing only I didn’t like about this stay (we’ve stayed many times) was the smell of the unit … it was very strong smelling like a toilet cleaner … the whole unit smelled like a toilet with strong artificial smell … if it smelled like a natural cleaner like eucalyptus it would’ve been so much better. And the flyscreens were filthy and because it was a windy night it would’ve been blowing that dust inside to us with is probably why I sneezed a lot.
I love staying here … I like everything about the property
Stayed in September 2024
Reviewed: 9 September 2024
Dale
AustraliaTha bed
There was no breakfast.
Stayed in September 2024
Reviewed: 6 September 2024
Angela
AustraliaOver powering deodoriser in room
Location
Stayed in September 2024
Reviewed: 3 September 2024
Ronald
AustraliaLighting was poor. AC was a little noisy. Frig needed defrosting. Window & screen was dirty. As there was 3 of us in the room another chair would have been useful when eating at the bench.
Having a kitchenette. Shower nice and hot. Fairly quiet room away from road noise. An extra foldup bed was supplied by request as there was 3 of us although the room normally was for 2 persons.
Stayed in September 2024
Reviewed: 26 August 2024
Robyn
AustraliaQuiet, spacious,
Stayed in August 2024
Reviewed: 19 August 2024
Ian
AustraliaNothing
Convenient location for us to visit family.
Stayed in August 2024
Reviewed: 6 August 2024
Mark
AustraliaI had an issue and the staff were amazing and went to exceptional lengths to assist me in any way possible in a very kind and caring way. It is a motel and not a 5 star hotel but for a motel it's great!!
Stayed in August 2024
Reviewed: 6 August 2024
Janet
AustraliaThe fact that I couldn't have a spa due to it being out of use (faulty pump being fixed). Room didn't have a Kitchenette so was a bit awkward preparing meals.
Location was very close to the Venue we went to for a Convention and very easy drive to and fro. The Manager, MJ, was very helpful and nice. The Manager readily gave money back when spa couldn't be used.
Stayed in August 2024
Reviewed: 26 July 2024
Carolyn
AustraliaGood sized room. Clean and comfortable.
Stayed in July 2024
Reviewed: 21 July 2024
Mark
AustraliaThe carpark was extremely overcrowded . The actually parks where extremely small allowing for possible damage from other vehicles
Closeness to our destination value
Stayed in June 2024
Reviewed: 15 July 2024
Natasha
AustraliaBed. Would have liked cooking facilities for the price. Stairs.
Prompt friendly service . Water was hot.
Stayed in July 2024
Reviewed: 9 July 2024
Asvita
AustraliaEasy to check in and check out
Stayed in July 2024
Reviewed: 3 July 2024
Anthony
AustraliaMedia / television remote did not work properly and as a result could not moderate volume.
Well located to Brisbane <30klms, and nearby Gold Coast, all localities easily accessed by main roads. Seemingly well insulated to road noise, despite close access to busy Johnson Road, especially during weekday commuter traffic peaks. Comfortable and spacious room for two adults. Microwave, cutlery etc, adequate facilities.
Stayed in June 2024
Reviewed: 27 June 2024
Patience
AustraliaNothing
Everything
Stayed in June 2024
Reviewed: 26 June 2024
Ashleigh
AustraliaWe didn’t receive a floor mat in the bathroom & there was no conditioner in the dispenser. The water takes a really long time to heat up.
The rooms were decently sized and the motel is in a good location.
Stayed in June 2024
Reviewed: 22 June 2024
Bronwyn
New ZealandClose to where we wanted to be.
Stayed in June 2024
Reviewed: 13 June 2024
Chrissie
New ZealandFor the price, the furniture and fittings were a little dated making parts look dirty but it's just general wear and tear. The room itself was quite, warm and comfortable so met our needs just fine.
Late check in and early check out was made so simple and hassle free. Everything was done online via booking.com, including comms and it made things so easy.
Stayed in June 2024
Reviewed: 19 May 2024
Kylie
AustraliaNo room service and no wifi
The staff, the spa
Stayed in May 2024
Reviewed: 1 May 2024
Stephen
AustraliaBusy Rd out front
Wry clean and roomy. Looks like it has had a make over
Stayed in April 2024
Reviewed: 9 April 2024
Andrea
AustraliaWe had a room facing the busy road and the noise from the traffic kept us awake until the early hours then woke us up very early the next morning.
The room was clean and comfortable.
Stayed in April 2024
Reviewed: 7 April 2024
Sharon
AustraliaThere was nothing I did not like.
I loved everything.
Stayed in April 2024
Reviewed: 22 March 2024
Stephen
Australiamain road can be noisy and busy early in the morning making it difficult to cross against the flow.
Good location for my business needs
Stayed in March 2024
Reviewed: 26 February 2024
Jodie
AustraliaParking is ridiculous if you own anything bigger than a tic tac. Glad no one was parked next to me or I would have to climb in & out of the boot.
The room was lovely & clean. Very roomy, great aircon
Stayed in February 2024
Tottubella, Italy
Corbera de Llobregat, Spain
Peschiera del Garda, Italy
Wildermieming, Austria
Sitges, Spain
Ripatransone, Italy
Alghero, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content