See above .

Single bed very single & I like a harder pillow . Not a big issue as a lone traveller , had stayed before with partner and like the location , , cleanliness , friendly staff ,great breakfast & value for money .

Stayed in May 2024

My bedside light was not working and although we filled in the form - it wasn't fixed. We had to ask twice more more toilet tissue and ended up going to reception for some - think the housemaid should have left us some.

Room was very tiny for two people. The lighting in the room was the best we have ever experienced (including rooms in Europe. We really appreciated that there was so much light and also really appreciated that we could open the window - we love fresh air. The bed was good - pillows had a little scent which wasn't nice. The location of the hotel is great - so close to everything we wanted. I requested a luggage rack and was quickly given a table for my bag - very much appreciated.

Stayed in June 2024

Fridge was not Cold itvwas colder outside

Location and Breakfast

Stayed in June 2024

Needs a lot of cleaning. Windows on the 6th floor were full of dust. I found a live baby cockroach in my room

Location

Stayed in June 2024

Overall the establishment need a refresh, the Room wasn’t very clean with damaged furniture and heavy marks on the walls

Confy bed, welcoming staff and large opening hour for breakfast

Stayed in June 2024

Old and needs updating

Close to the city

Stayed in June 2024

Bit old room very small.

Location to everything

Stayed in June 2024

located close to the city, looked after my luggage for the day

Stayed in May 2024

nithing everything was good

good service

Stayed in May 2024

Room was not properly cleaned. They just change the stuff in it but looks like it hasn’t been cleaned in a long time..

The staff and location. Reception was very helpful when I flagged that wifi is not working and immediately changed my room.

Stayed in June 2024

For the showers they could have a handle to hold on to and I wish they could have supplied soap and shampoo

It was in the CBD and it was quite easy for me to get around the city and the room was very clean.

Stayed in May 2024

The beds on wheels move too much...went to sit on the bed and it rolled away and I landed on the floor Our door was a bit funny...had to keep double checking it was locked as some times it didn't catch properly.

Location price lovely staff

Stayed in June 2024

When we arrived your staff suggested that we pay our key deposit by card being half the cash alternative, we were told it was a hold of 50$ on our account that would be lifted on departure! I inquired 3 more times to various staff and all said it works be lifted immediately on check out. Being on a disability pension 50$ is valuable funds to me,on arrival in Perth and checking our account, finding it not released I called your staff who told me that the deposit would take 7 to 10 days to be released, this was not explained at anytime in my several queries on the matter and were given false information leaving us without the funds for our taxi home when arriving in Perth, we were counting on the funds as our holiday funds were at a minimum. If were given the correct information at arrival and subsequent inquiries I would have paid cash at the onset for the deposit so it would have been refunded immediately on checkout! Your staff misled me every time I inquired about it,I don't blame them because it was clear this is a management direction to inform guests at the onset that " we don't debit your card, we just put a hold on the deposit and lift it IMMEDIATELY on departure!" It wasn't stated at any time that it would take you 7 to 10 days for you to lift your hold! This was my only complaint on an otherwise nice stay, in future I would advise you to disclose this delay at time of arrival. I suggest you inform your staff of proper disclosure of your policies or better still change them,in this day and age there is no reason this cannot be done with the click of a button to release a hold of 50$ which may not mean much to you but to me is a valuable thing I counted on having!

Really good location!

Stayed in June 2024

Very good value for money. Comfortable bed, clean and functional room/bathroom.

Stayed in June 2024

SINGLE bed - no option given

Having a double bed option rather than a single. didn't realise that the bedroom was so small, but understood considering the value.

Stayed in May 2024

Didn't like being charged $25 for parking when the park itself was a $10 flat rate for public holiday

Stayed in June 2024

very late room service

What I expected

Stayed in June 2024

Carpark location, and the stairs into the hotel was difficult with a child in wheelchair

Location was good for the football, they accommodated us for a extra night late notice

Stayed in June 2024

Not much. Would have liked a small fridge in the room

Great location and great for seeing the city

Stayed in May 2024

Street noise

Location

Stayed in June 2024

We were aware of the construction that would be occurring during our stay. What we were not aware of was that it would continue all day Saturday and Sunday. We were unlucky enough to have a room very close to where the renovation was going on. Apart from the constant noise, everything else was lovely. It's a great setup, and we loved the little lounge area that we found on our last day. We will definitely stay here again, when renovation works are completed.

The central location to everything we wanted.

Stayed in May 2024

The rooms aren’t super sound proof which can make you feel a little uncomfortable. But other then that it’s great

The location, staff, and bed

Stayed in June 2024

All Good

Centrally located near Southern Cross Railway Station. Close to many attractions, Skydeck and Harbour Cruises etc.

Stayed in May 2024

The continental breakfast at Ibis Styles Kingsgate Hotel was just okay. It did not include any warm food, and you had to pay extra for items like eggs and bacon. While the basic offerings were satisfactory, I don't recommend paying for the breakfast. You can find better options outside the hotel.

On a positive note, I really liked the hotel's location and the size of the rooms, which were both excellent.

Stayed in April 2024