The rooms

Location

Stayed in June 2024

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Wasn't very clean. The fire alarm went off at 7am, because someone obviously showered with their door open and let the hot steam out, which would set off the alarm. Was clearly stated in the room.

The location was great. Staff were very friendly.

Stayed in June 2024

Bathroom - needs to be repaired. Growing mould from the gash in the wall. Top bunk - missing screws but some how, still very solid and stable however, could be bad if someone is heavier than 60 - 70kgs. Bed base is either a piece of wood to an 'ikea' wardrobe/ drawer - something of that nature.

Loved that it is close to all the shops, literally walking distance. Close to the stadium also, which is what we needed it for. Being next to the only club in Coffs, it wasn't all that loud.

Stayed in June 2024

Bathroom

Dirty bathroom, and tiny room

Stayed in June 2024

The bathroom and floors could have been cleaned better.

Shower was hot the bed clean and there was a fridge.

Stayed in June 2024

Wanting an extra $50"00 to check in early

Location ok to the cbd for walking Didn't have breakfast

Stayed in May 2024

Very old and dirty.

Great location. Friendly staff.

Stayed in June 2024

The room was very small

Close to everything

Stayed in June 2024

Dirty, holes in bathroom wall, fixtures hanging off the wall, smell of stale smoke.

Proximity to shops and restaurants. Easy parking and smooth check in.

Stayed in June 2024

Mattress on top bunk bed was too small for the frame. Toilet kept leaking and making loud refill noises all night. Staff offered free breakfast but changed to charge extra.

Room cleanliness and bedding

Stayed in May 2024

Old and almost yukku place to stay. Noisy and no elevator. I think people who book through booking.com get a less desirable room.

Cheap and somewhere to sleep.

Stayed in May 2024

I was only informed when I got there that the pub next door is really loud, being there for work I needed to sleep and Saturday night was horrible, The bed was hard and had like fur or dog hair all through it, the heater didn’t work properly so I froze Friday night, couldn’t find another blanket, rooms are absolutely tiny and stains all over the carpet

The room had its own bathroom

Stayed in May 2024

The place is tired and in need of repair. The shower and bathroom had mould, rust on framing, it was disgusting. However, for the price it’s what you would expect.

It was central and being our first time we were looking for something cheap and cheerful. For the price, it included a continental breakfast which was pleasant. Upon entry it smelt clean, staff were helpful.

Stayed in May 2024

The bed wasn’t comfortable, it made so much noise just by moving sideways and couldn’t sleep properly.

Stayed in May 2024

Not Clean. Dust around TV. TV remote not working. Room smelled like a moldy stinch and had to leave the window open. Snoring from next door room could be heard.

Location

Stayed in May 2024

Cleanness

Fair,parking wasn't safe

Stayed in May 2024

Small rooms and the cockroach running around reception on our arrival.

Did an drink next door

Stayed in April 2024

Shower was very poor. Advertised as fan only but didn't expect small portable blower under the bed. Usually a ceiling fan.

Good position to main road. And car park good

Stayed in May 2024

Stayed 1 night on way from Brisbane to sydney. Very small room, certainly not big enough for all 3 adults to stand up at the same time. Bathroom was very small and having a shower resulted in everything getting wet in the bathroom. We were told not to use hot water or it would set off the sensitive smoke detectors and we would be fined $1700 and the bathroom extraction fan didn't work. Informed recpetion of this and they said the extraction fans had never worked and to have a cool shower to avoid steam. No lift so quite noisy with people moving luggage up and down the stairs.

Plenty of parking.

Stayed in April 2024

Having stayed at a couple of Ibis Budgets, Coffs Harbour is on the bottom of the list to return to. It is supposed to be a “3 star hotel”, But so is the one at Sydney Olympic park which leaves Coffs Harbour for dead in terms of quality, Presentation and amenities. Overall the room presented well, But the closer you looked the worse it got. From Mould and Rust in the bathroom, A toilet that was constantly gargling and filling it self up every minute or two, Air conditioner that was more an asthmatic rat and didn’t cool the room down at all in addition to it being on a 1 hour timer. The window opened only a crack and had minimal airflow, The room was stuffy and musty due to limited air flow. Granted the window opening was restricted being on the 2nd level so no one could climb or fall out of it, But either ensure there’s a fully functioning air conditioner for guests to use while in their room. Or ensure there’s a way for guests to get ample fresh air into their room especially after the past few years, A full clean between guest and constant fresh air / Circulated Air in each guest room should be a high priority. On the second night I got back from a Wedding around 1am, Went to swipe my card to enter the reception to go up to my room, The reader wouldn’t accept my card. I spent a good 30 minutes trying to get in before ringing the after hours number, Which rang out the first time. I sent a text, Then finally 10 or so minutes later got through and got let in. Turns out my room key was only programmed for 1 of the 2 nights. Overall the hotels in a great location, BUT!!!! Could seriously do with a renovation and upgrades. Something as simple as a fresh coat of paint, fresh carpets, working air conditioners in each room (especially for Australian Summers) and a Lift to cater for Guests with luggage, limited mobility and disabilities allowing them to access the higher floors easily would seriously improve the quality of the hotel.

Having stayed at a number of Ibis Budget hotels over the years, Knowing they are a cheaper accommodation I wasn’t expecting 5 star quality but at least expect a clean room and friendly staff. The only positive aspect was the price and location, Being $85 a night within walking distance of the Coffs Harbour CBD.

Stayed in April 2024

Very much a budget choice, but this place is disappointing even with that mindset going there.

Staff were friendly and tried to make our stay the best they could with the very tired facilities!

Stayed in April 2024

Its Budget but the Ibises in other cities that aren't dont charge much more per night either yet are much more modern and much cleaner. My room was 120$ per night and not worth more than $45 in the condition it's in. Had a bit of a crack house feel to it and smell. Lovely staff but the room I had was extremely run down and mold infested. I could smell and see that some lovely person really tried to clean it up well but still mold marks in the entire bathroom all walls and shower walls and around widow frame in room itself. Ripped carpets, marks on walls and doors, chips and cracks all over. Not sure if the place was closed for a long time for mold to grow like that or if they do long term accomondation and somone lived there for a while and didn't clean at all or what.?!. Never stayed anywhere so outdated but staff was really nice and I could see the larger rooms were much nicer and cleaner. So might be just some rooms that are a little more run down. Not sure. I left the widow open the entire stay and I was fine. Staff was really nice and helpful and would be nice to see the place renovated and brought up to standard.

Stayed in April 2024

Cleanliness and maintenance

Location and price

Stayed in April 2024