41 The Entrance Rd, 2261 The Entrance, Australia
#92 of 95 hotels in The Entrance
Guests' ChoiceBased on 512 hotel reviews
4.3Cleanliness
5.2
Comfort
5.4
Location
8.1
Facilities
4.8
Staff
6.3
Value for money
5.2
Free WiFi
5.7
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End of dialog contentReviewed: 1 July 2024
Kerry
AustraliaThe lack of utensils or tea towels and not enough milk for tea and coffee. Not enough bath towels, face washers, or floor mats. The bedside lights both broken, both remote controls for TV & Aircon were faulty. There were no spare blankets or additional pillows either.
The location and view were good.
Stayed in June 2024
Reviewed: 6 June 2024
Jamie
AustraliaThe aircon didn't work, the lights over powered the room and wasn't able to sleep
That is was in a decent price range
Stayed in June 2024
Reviewed: 11 May 2024
Carol
AustraliaRoom was run down and falling apart. Two taps kept falling off. Wardrobe handles broken.
Location
Stayed in April 2024
Reviewed: 7 May 2024
Greg
AustraliaOverall, the place needs money spent on it to bring the rooms and facilities up to what the room rate is. Very tired looking, needs maintenance. Almost needed a 4 wheel drive for driveway due to potholes everywhere. Expensive for what it is.
Good position by the river.
Stayed in May 2024
Reviewed: 6 May 2024
Andrew
AustraliaAircon was not working, room furnishing and place in general was a bit tiered and run down.
Location was great, the pool was nice. for all its faults it meet own needs.
Stayed in April 2024
Reviewed: 27 April 2024
Jenny
AustraliaDirty, didn’t feel secure, the room was dirty and so the outside building. Poor service.
Close to the beach and shops
Stayed in April 2024
Reviewed: 23 April 2024
Georgoudis
AustraliaBed very very uncomfortable
Stayed in April 2024
Reviewed: 24 March 2024
Warren
AustraliaEverything was broken or run down no extra linen in cupboards which were broken the shower head kept falling down
Nil but it was an overnight stay thank god
Stayed in March 2024
Reviewed: 22 March 2024
Fiona
AustraliaPool sorundind dirty and green pool, no way anyone can use that pool full of fungi without becoming sick. The wardrobe door is fall off. And blocking access to the actual wardrobe. No hands washing sop provided and finally no flying screen to the caranda.
No breakfast at this venue
Stayed in March 2024
Reviewed: 23 February 2024
Julie
AustraliaThe pool was unclean couldn't swim in it very disappointing. As we left beach early expecting to swim in pool. Should clean up pool or don't advertise pool as part of the resort.
The Location
Stayed in February 2024
Reviewed: 22 February 2024
Joanne
AustraliaNo breakfast , room not clean , no bathroom door , no screens to open doors , no food ( room service ) no phone , no power points near beds I use to like it 10 years ago now just run down
No food liked position nothing else
Stayed in February 2024
Reviewed: 18 February 2024
David
AustraliaDirty green pool, broken doors, broken towel rack, broken toilet roll holder, no spoon for coffee, bbq area filthy, whole place in a sad state of disrepair and neglect.
Other than the location, not much
Stayed in February 2024
Reviewed: 18 February 2024
Carla
AustraliaCould do with some renovations
Location
Stayed in February 2024
Reviewed: 14 February 2024
Hobson
AustraliaThe pool closes to early
The pool was very clean but a lot of school kids there
Stayed in January 2024
Reviewed: 12 February 2024
Peter
AustraliaVery run down facilities
Stayed in February 2024
Reviewed: 6 February 2024
Margaret
AustraliaCould not open door at times. Kettle did not work and was replaced. Fridge was tiny and froze up the drinks. Room wasn’t serviced the next morning and we had to make our own bed.
Staff very friendly and helpful.
Stayed in February 2024
Reviewed: 1 February 2024
Adriana
AustraliaThe room were not in a good state The toilet door couldn’t be shout There are lots of repairs to be done The pool was green The people that stay there were a bit a concern as I was there with my 14 years old daughter
Location was good
Stayed in January 2024
Reviewed: 25 January 2024
Kara
United KingdomVery run down, tired old building in need of serious update
Bed sheets were clean
Stayed in December 2023
Reviewed: 22 January 2024
Moggridge
AustraliaVery overpriced(was Xmas time & only place left) No staff upon arrival (5.15pm..check in starts at 3pm), however I was 2hrs later than when I said I would check in by, and all you had to do was call them. Card entry room doors open to a clean but extremely falling apart room! I can't believe I forgot to get pics! Flat screen tv that you can't use as it's only digital channels and the tv reception is terrible. Must be around 1960's broken room furnishings/fittings. Was a joining room but there was no working handle or lock on the joining door! I stuck a door stop under it and pushed bed against it. Was kinda creepy! Falling apart draw/dresser whatever thing it was to store your belongs in bathroom area. Bathroom was older than my crappy home rental. The only chair to sit on was like a 1970s dining chair which was falling apart at the backing and all the old yellow foam & cardboard insert was ripped and hanging out. The aircon was dripping. The carpet looked putrid, stained & about 20yrs old...I never took off my shoes! Check out is between 9am and 11am..I set my alarm for 10.30am as I had a late night but woke at 10am instead...BANG BANG BANG ON THE DOOR AT 10.15AM..."ROOM SERVICE" I say I'm ok thanks.."WHEN R U CHECKING OUT" I HEAR A BEEP AND SHE STARTS TO OPEN MY EFFING DOOR! Lucky I was close & opened it before she did and I saw she was shocked. I'm a big tough woman, and she looked the same...very intimidating for others I would assume! LIKE WTF DON'T OPEN MY DOOR PSYCHO! If you want guests out at a certain time then change the check out time! The cleanliness and bed was enough for me to decide to stay one more night (it was my mental health escape I very much needed, so old furnishings for the high price didn't actually bother me), BUT as soon as they invaded my privacy that morning I changed my mind! I won't return unless this changes immediately...
Hotel was in a great location, clean sheets, towels and bathroom, with a decent bed that actually didn't hurt my back. Check in from 3pm. Free onsite parking with security cameras. Free wifi. Plus the usual cold air con, & coffee making stuff.
Stayed in December 2023
Reviewed: 19 January 2024
Lauren
AustraliaThere is no where to eat outside of your room, we had someone open our door at 4am with a card lucky we had the chain on the door, no fresh towels we stayed 4 days and not once did we receive fresh towels or bedding. No clean cups, coffee mugs were left to wash yourself, communication when we tried to tell them what had happened, keys not working when arriving back to our room.
Location to everything
Stayed in January 2024
Reviewed: 7 January 2024
Suanne
AustraliaFor the money it wasn't worth it sorry. We had a poxy little fridge half the size of a bar fridge that we had to turn off at night because of the noise and we could barely fit the stuff we bought with us in there!!. We had a half renovated bathroom with a crack in the glass that leaked all over the floor while showering. We only had 2 pillows. All other motels we have stayed at at least have 4. Just as well we decided to bring owe own!! There was no cutlery except 2 glass cups, 2 coffee cups and a teaspoon. We were left with 1 and a half toilet rolls for 2 days. They never asked if we would like our refreshments toppep up ( milk, coffee etc.) or a clean towel!! Not very good service at all. This motel needs a lot of TLC!!
Where it is situated
Stayed in January 2024
Reviewed: 5 January 2024
De
AustraliaThe TV wasn't working and bathrooms need a make over
The place was clean and close to the shops and restaurants
Stayed in January 2024
Reviewed: 4 January 2024
Grant
AustraliaCompletely run down, to long to list defects,needs some serious money invested but maybe it was just our unit ???? Doubt it
Not much
Stayed in December 2023
Reviewed: 30 December 2023
Sbrugnera
AustraliaThe staff are rude
The area is great
Stayed in December 2023
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