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  5. Reviews of Crystalbrook Kingsley

Reviews of Crystalbrook Kingsley 5 stars

282 King Street, 2300 Newcastle, Australia

#18 of 135 hotels in Newcastle

Guests' Choice

Review score

Based on 3013 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 14 November 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Twin Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Easy access and friendly staff

    Stayed in November 2024

  • Reviewed: 14 November 2024

    8.0
    Wedding night
    • Leisure trip
    • Couple
    • King Room - Harbour
    • Stayed 1 night
    • Submitted via mobile

    $100 deposit is to much and takes way to long to be returned I just got excuses on 7 to 10 days of return and they blame the bank If I was to give a deposit in 7 to 10 days I bet it wouldn’t happen Room was paid for in full months before but this $100 was requested on check in The only bad point of our stay and still waiting for it’s return 😡😡😡😡

    Location and accommodation was great Comfortable with exceptional veiw

    Stayed in November 2024

  • Reviewed: 13 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 2 nights
    • Submitted via mobile

    The style of the room was great. I don’t really like Studio rooms but this was nice.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Park
    • Stayed 1 night

    First class. View was spectacular!

    Stayed in November 2024

  • Reviewed: 12 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Twin Room - Urban
    • Stayed 2 nights

    Wish the parking was cheaper

    Loved the bar!

    Stayed in September 2024

  • Reviewed: 11 November 2024

    9.0
    Fun few nights
    • Leisure trip
    • Couple
    • King Room - Park
    • Stayed 2 nights
    • Submitted via mobile

    The rooftop restaurant is not open Sunday night

    The location was fab and the rooftop bar was great

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Was perfect and will be doing it again. I love staying here
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfect

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Luxurious hotel
    • Leisure trip
    • Family with young children
    • King Room - Urban
    • Stayed 2 nights
    • Submitted via mobile

    Couldn't really fault it as it ticked the boxes.

    Luxurious hotel and quirky with it being rounded shape. Lovely spacious modern rooms with everything you need. Went up for drinks on floor 9 at night, which was very nice and good views of the city. The location was also very good, not too far away from everything you need.

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Park
    • Stayed 1 night
    • Submitted via mobile

    It was a little noisy. You can hear the traffic and people outside

    Breakfast was fantastic

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Lovely weekend in a beautiful room.
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 2 nights

    Hotel would benefit with a pool/spa! Parking could also be improved with a lower $ rate. We parked in the partner carpark around the corner which was convenient but a couple minutes walk.

    Although the room was small, it was beautiful and clean and exactly what was described when booking. The bathroom was great and very practical, facilities and amenities in the room were also fantastic. Loved the overall design of the hotel and cannot complain!

    Stayed in November 2024

  • Reviewed: 5 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room - Park
    • Stayed 2 nights

    Location was great, the rooms are designed to fit with the building and are fitted out exceptionally.

    Stayed in October 2024

  • Reviewed: 5 November 2024

    9.0
    Beautiful hotel, great location.
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 2 nights
    • Submitted via mobile

    I was offered $50 a night extra for parking which I felt was pricey, I was able to park elsewhere where close by for $48 for the full two nights.

    Beautiful interior, very clean. Comfortable bed, great amenities and mini bar. Amazing rooftop view restaurant and bar with a great selection on wine and bar snacks. Staff were very friendly and accommodating.

    Stayed in November 2024

  • Reviewed: 1 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location beautiful views very unique amazing staff

    Stayed in November 2024

  • Reviewed: 1 November 2024

    8.0
    Good break away , enjoyed our stay , just bit unhappy about few issues
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Couldn’t pay by cash had to put on credit card , then the charge fee for same. Charge for parking in own carpark. Have to wait up to week for your refund that you put down($100) for extras which we didn’t use, most hotels take this off as soon as you check out . Feel like they are trying hard to get money from you at all angles which is sad as you want your stay to be pleasant .

    Very modern looking, comfortable beds, great staff , great position to most things in area.

    Stayed in November 2024

  • Reviewed: 30 October 2024

    10
    Great location in a modern hotel with nice views.
    • Leisure trip
    • People with friends
    • Twin Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location Bars / Dining beautiful rooms Great views

    Stayed in October 2024

  • Reviewed: 30 October 2024

    9.0
    Lovely stay.
    • Leisure trip
    • People with friends
    • Twin Room - Park
    • Stayed 1 night
    • Submitted via mobile

    I was charged for drinks in our room that we didn't use, but when I emailed I was assured it would be refunded.

    Great location, lovely rooms although not overly large. Comfy beds and friendly staff.

    Stayed in October 2024

  • Reviewed: 27 October 2024

    10
    Enjoyed our stay. Staff were fantastic.
    • Leisure trip
    • Family with young children
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    This hotel was amazing. So modern and elite

    Stayed in October 2024

  • Reviewed: 24 October 2024

    10
    Beautiful hotel
    • Leisure trip
    • Family with young children
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Beautiful rooms and amazing bed comfort

    Stayed in October 2024

  • Reviewed: 21 October 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room - Urban
    • Stayed 2 nights
    • Submitted via mobile

    I selected do not disturb for house keeping, yet they came anyway

    lovely decor, friendly staff, very professional. Comfortable good size room

    Stayed in October 2024

  • Reviewed: 21 October 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room - Park
    • Stayed 2 nights
    • Submitted via mobile

    Central location & view over park

    Stayed in October 2024

  • Reviewed: 20 October 2024

    10
    Very nice Hotel with great views and perfect location.
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 1 night

    We liked it all.

    Staff is always great to work with. We found that the room we had on the second floor seemed more spacious compared to others we stayed on other floors. Had a great view of the park. Had breakfast, busy as usual. Good assortment of food to choose from. We had ordered omelettes with one being vegetarian, both were very nice. Had ordered coffee when we arrived, took a bit long but was very busy so understandable. Also used the secured parking, was very good dropping off and picking up.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Will definitely stay there again, just hope the breakfast is better next time
    • Leisure trip
    • Couple
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was disappointing this time round. The girl (I’m assuming she was a supervisor) that was taking us to our table was very rude and we also saw her being rude to another member of staff. The bacon was undercooked and there was a hair in my mushrooms and we had to wait 10 mins for the bacon and still came out floppy and under cooked. This is the first time this has happened. Previous stays here the breakfast has been really great

    Stayed in October 2024

  • Reviewed: 20 October 2024

    8.0
    Will definitely stay here again. 👍
    • Leisure trip
    • Family with young children
    • King Room - Urban
    • Stayed 1 night
    • Submitted via mobile

    Maybe a lighter quilt considering we’re in the warmer months now

    Friendly, welcoming and accomodating staff. Not a single grumpy face. So easy to deal with.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    9.0
    Would definitely go back as the overall experience was lovely
    • Leisure trip
    • Couple
    • King Room - Park
    • Stayed 1 night
    • Submitted via mobile

    The Breakfast was below average in quality & presentation & unfortunately lack of options

    The room The view at night from the restaurant was perfect for date night

    Stayed in September 2024

Showing 1 – 25

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