15 Malcomson street, North Mackay.Qld, 4740 Mackay, Australia
#58 of 66 hotels in Mackay
Guests' ChoiceBased on 539 hotel reviews
6.4Cleanliness
6.8
Comfort
7.0
Location
7.8
Facilities
7.0
Staff
8.0
Value for money
7.2
Free WiFi
6.1
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End of dialog contentReviewed: 6 September 2024
Shona
AustraliaNot sure if the duvet had been washed….And the double bed was quite small but for the price you get what you pay for
The room was big and has all the facilities we needed for our 3 night stay.
Stayed in September 2024
Reviewed: 3 September 2024
Jorgen
AustraliaThe bathroom was a bit dated and there was minimal water pressure in the shower (no streaming water, shallow pressure)
There was reversible air conditioning.
Stayed in August 2024
Reviewed: 1 September 2024
Kathryn
AustraliaVery old and dated. In sore need of some repair. Kitchen facilities were very basic but adequate. Bathroom smelled of urine. Toilet was not clean, floor had not been swept.
Cheap accommodation on the North side of Mackay. Walking distance to shops and fast food.
Stayed in September 2024
Reviewed: 21 August 2024
Amber
IrelandThere was a stove top cooker advertised on the website and what we were provided with was a small camping stove that barely worked and was not clean. The cooking utensils were all filthy so I have to buy my own as well as plates and cutlery.
Free wifi and a smart tv in the room was nice, good size cabin.
Stayed in May 2024
Reviewed: 15 August 2024
Ben
Australiaonly 5 tv channels were avalible
Stayed in August 2024
Reviewed: 11 August 2024
Gyorgyi
Australiaeverything was fine
location
Stayed in August 2024
Reviewed: 24 July 2024
Donna
AustraliaWe had a cabin, spacious, comfort but dated. The wifi didn’t work very good, it kept dropping out. There was no tea or coffee provided. And the bathroom needed updated.
Stayed in July 2024
Reviewed: 23 July 2024
Paul
AustraliaBeds
Good value for the price, location was good for us
Stayed in July 2024
Reviewed: 8 July 2024
Mauch
AustraliaThe room
Close to everything
Stayed in July 2024
Reviewed: 4 July 2024
Carolanne
New ZealandThe Villa 39 was filthy and needs a blood good clean dust the fans and curtains need a wash . When offering cooking then a few more basic utensils eg board for chopping peeler and a sharp knife. Some nicer pillows would have been good.
Great facilities as in BBQ area and swimming pool Great location for visiting family .
Stayed in July 2024
Reviewed: 8 June 2024
Kim
AustraliaFloor, bathroom, cutlery, crockery all dirty. Fridge leaked all over the floor. No shopping or other facilities nearby
Stayed in June 2024
Reviewed: 26 May 2024
Olivier
AustraliaThis was a basic accommodation on our way up north, but we were not expected more and the price reflected this, so not an issue. Overall positive
Reception was most helpful after an office messup and found us a cabin.was cheerful and positive.greatly appreciated
Stayed in May 2024
Reviewed: 17 May 2024
Westwood
AustraliaRubbish bins are not close by chalets and camp kitchen
Location Staff Laundry Camping facilities
Stayed in May 2024
Reviewed: 10 May 2024
Danielle
Australiacleanliness + cockroaches
self contained +
Stayed in May 2024
Reviewed: 10 May 2024
Aaron
AustraliaNothing
I like that I can take the kids to the pool
Stayed in April 2024
Reviewed: 23 April 2024
Charlie
AustraliaCockroaches Not able to use laundry. No change available from office
Friendly staff
Stayed in April 2024
Reviewed: 10 April 2024
Monica
AustraliaBed was uncomfortable and sagged so both occopants just felt like we were hanging for dear life to not roll into the middle, shower had used soap left in shower and toothpaste was on shower wall, dust and cobwebs around the shower top lip, room was dusty but can understand if it wasn't used recently. TV reception was terrible and WiFi was so hit and miss. Having worked in housekeeping, there were just little things that were forgotten, but cleaning staff are not robots either.
Stayed in April 2024
Reviewed: 8 March 2024
Wayne
AustraliaTrees around cabin need cutting . In the wind banging on roof all night bad sleep.aver
Office lady great and friendly.
Stayed in March 2024
Reviewed: 23 February 2024
Paula
AustraliaDripping shower and mould on curtains
Location
Stayed in February 2024
Reviewed: 8 January 2024
Samantha
AustraliaIt was very affordable, the cabin was clean, well equipped, the shower was great after a long drive, and the staff we're really friendly.
Stayed in January 2024
Reviewed: 6 January 2024
Teresa
AustraliaNo chairs on the balcony
Comfortable and clean
Stayed in January 2024
Reviewed: 27 December 2023
Caterina
ArgentinaIt was not very clean and there were cockroaches in the cabin
Well equipped place
Stayed in December 2023
Reviewed: 13 December 2023
Browning
Australiawifi
only complaint poor wifi
Stayed in November 2023
Reviewed: 13 December 2023
John
AustraliaPretty old but still clean & comfy
Stayed in October 2023
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