Breathtaker Road, 3723 Mount Buller, Australia
#4 of 47 hotels in Mount Buller
Guests' ChoiceBased on 162 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
7.0
Free WiFi
6.1
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End of dialog contentReviewed: 25 September 2024
Angela
AustraliaCost!
Was fantastic location, great staff, the spa was fab! Nice amenities and breakfast was awesome!
Stayed in August 2024
Reviewed: 24 August 2024
Simone
AustraliaStaff. We were overcharged for lift passes despite very clearly stating that my father was a senior over 65 yrs and she said she will check the Buller website to check pricing and it was still cheaper to purchase from them and not mt Buller. Brought to staffs attention at check out and nothing was done or compensated and just said they are flat rate and they fluctuate across weekends (not applicable because our stay was Monday and Tuesday). Also would have booked spa packages and utilised these facilities had I felt comfortable approaching staff.
Location
Stayed in August 2024
Reviewed: 8 August 2024
Frederik
Australiafriendliness of staff, the free drink in the bar, the restaurant
Stayed in August 2024
Reviewed: 8 August 2024
Lee
AustraliaIf I had to find something out of the many positives.. Upon check in, all of our credit cards weren’t reading due to the eftpos machine being down? One day our cups weren’t washed. A lot of loud children, so not as romantic for couples as I’d hoped.
How close we were to the snow/ski lifts and the spa
Stayed in August 2024
Reviewed: 30 July 2024
John
AustraliaStaff were amazing they couldn’t do enough for us, very clean and we loved happy hour by the open fire
Stayed in July 2024
Reviewed: 30 July 2024
Yuliana
IndonesiaLocation is perfect. Apartment unit is cozy
Stayed in July 2024
Reviewed: 24 July 2024
Wing
AustraliaIt’s clean and cosy. Staff are exceptional. I am very pleased with the services provided.
Stayed in July 2024
Reviewed: 12 July 2024
Rachel
AustraliaUnfortunately our dinner at the restaurant had a table of very noisy children nearby. Staff tried to be accommodating but it was detracted from our night. Our room wasn’t made up on the first day. Towels were taken and not replaced.
Picked up from our bus at arrival, happy hour, complimentary breakfast, the day spa, and the staff, especially Aisling and Miranda.
Stayed in July 2024
Reviewed: 29 June 2024
Lee
SingaporeIt was further away from the ski school and we had to walk back.
Very warm and friendly staff. The below the snow line service
Stayed in June 2024
Reviewed: 12 September 2023
Thomas
AustraliaNo issues or complaints - enjoyed the stay
Good facilities - short walk to the Ski School
Stayed in August 2023
Reviewed: 5 September 2023
Tao
Australiahard to book, and expensive
pool and spa, helpful staff, very good pasta and pizza
Stayed in August 2023
Reviewed: 5 September 2023
Tao
Australiaexpensive
pool and spa
Stayed in August 2023
Reviewed: 22 August 2023
Claire
Australiageneral maintenance, paint, spa shower didnt work, family spa unclean
Facilites in room and common areas
Stayed in August 2023
Reviewed: 13 August 2023
Thomas
AustraliaLocation great near ski hire and lift line. Access to day spa with steam room and hot tub Lounge was relaxing to unwind at end of the day
Stayed in August 2023
Reviewed: 9 August 2023
Naniek
AustraliaNot as big as I imagine (as I saw at website)
Clean and very close to skiing place
Stayed in August 2023
Reviewed: 3 August 2023
P
AustraliaRoom was a little tired but still good. What I expected for a ski lodge.
Ideal location. Great spa for 18+. Decent locker area for skis and boots.
Stayed in July 2023
Reviewed: 29 July 2023
Kaveh
AustraliaThe room size was very small and the housekeeping could use improvement. The sofa bed sheets were stained.
Spa was great.
Stayed in July 2023
Reviewed: 23 July 2023
Sonia
AustraliaCleaning
Location is great!
Stayed in June 2023
Reviewed: 18 July 2023
Katriona
AustraliaWe were a little disappointed in the meal we had at Signature restaurant.
The location near the lifts is excellent The rooms very comfortable and warm Good breakfast and coffee. The spa is always amazing and a welcome après ski activity
Stayed in July 2023
Reviewed: 18 July 2023
Elisa
AustraliaWifi is a problem, so much so that we may not be able to return as a family. My wifi needs it for work and the wifi inconsistency made working from the premises an issue.
Excellent staff, spa and massage were fantastic
Stayed in July 2023
Reviewed: 15 July 2023
Karl
PhilippinesBalcony dripping water should cover. Small rooms. Food limited choice. .
Close to snow. Wifi good. Small kids area to play. Friendly staff. Good transport if asked.
Stayed in July 2023
Reviewed: 26 June 2023
Jaymee
AustraliaRooms very small for the price. Dirty dishes in kitchen. Had to wash every dish before using. Beds were really uncomfortable.
Location was good. Staff were very good.
Stayed in June 2023
Reviewed: 24 June 2023
Kayla
AustraliaAdvertising as kid friendly, and saying there was a spa pool for kids to use but it was so cold that they couldn't use it. At the time of booking advertised that the restaurant and bar was open 7 days and the bar until 930. The restaurant wasn't open 1 day and the bar closed quite early some nights.
Super friendly staff, Jordan picked us up at the bottom of the mountain and started our holiday in such a positive way. Location was perfect, great facilities for all your ski gear etc.
Stayed in June 2023
Reviewed: 23 June 2023
Elsabe
AustraliaBathroom & toilet very very small. Shuttle just dropped us at parking, 14cm snow on car, didn’t wait to see if car start or offer to get snow off windshield.
Close to the ski school
Stayed in June 2023
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