15-17 Garrick Street, 4877 Port Douglas, Australia
#96 of 200 hotels in Port Douglas
Guests' ChoiceBased on 168 hotel reviews
8.5Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.6
Staff
8.9
Value for money
8.6
Free WiFi
9.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Emma
AustraliaNothing!
We had a fabulous stay and have booked to come back next year. The three different pool options are fabulous and the toddler pool was a winner with our 2 year old and 6 month old. The location was fabulous and easy walk to beach and town. Apartment was a nice spacious size and good for family. There were stairs but we would leave pram at the bottom and it was fine! Cant wait to come back!
Stayed in August 2024
Reviewed: 6 September 2024
Stephanie
AustraliaProperty could do with a reno, looking a bit tired in some communal areas and the apartment bathrooms.
Great location easy walking distance to the beach and close to restaurants and shops. Spacious unit with all the facilities we needed. Effective air-conditioning, fans and blinds. Lovely balcony. Surprising and welcome to have a heated pool. Surprising how cool the unheated pool was :)
Stayed in September 2024
Reviewed: 3 September 2024
Andrew
AustraliaVery dark apartment on the ground floor. Very noisy outside on the weekend at night (hordes of backpackers).
Great location. Great pools for the kids.
Stayed in September 2024
Reviewed: 25 August 2024
Madison
AustraliaPerfect set up for our group, balcony was great and had everything else we needed! Really good location and great pool!
Stayed in August 2024
Reviewed: 23 August 2024
Karmen
AustraliaTraffic noise Unit was dark so needing lights on constantly Old bathroom Smell of pillows
Position Space Pool Close to beach and shopping centre
Stayed in August 2024
Reviewed: 18 August 2024
Samantha
AustraliaIf the appt is not getting a clean during a 7 night stay it would be nice not to have to pay for extra soap for the bathroom . Small essential items in the kitchen and laundry would be a nice touch such as cooking oil, salt/pepper , dish washing tabs and liquid soap for the washing machine. Beach towels are actually very old bathroom towels.
Location, location, location. Great cafe on the beach a 1 min walk away. Reliable Clean BBQ, heated front pools. Furniture is fine and outdoor terrace with table/ chairs is great
Stayed in August 2024
Reviewed: 11 August 2024
Linda
New ZealandLocation, spacious,facilities,pool.
Stayed in August 2024
Reviewed: 16 July 2024
Alycia
AustraliaWe loved our Beach Terraces stay! Perfect location, great pools and very welcoming. Perfect for our family. We were thrilled and can’t wait to come again.
Stayed in July 2024
Reviewed: 15 July 2024
Helen
AustraliaEverything was great - nothing to dislike.
The apartment was excellent. Lovely and clean, comfortable and the location was fantastic. Beds were comfortable. The swimming pools were clean The outdoor areas were lovely.
Stayed in July 2024
Reviewed: 13 June 2024
Jo
New ZealandA blanket for cooler nights.
Well equiped
Stayed in June 2024
Reviewed: 5 June 2024
Alejandra
AustraliaNothing
It was really amazing, very quiet, the pools were beautiful
Stayed in June 2024
Reviewed: 3 June 2024
Terence
AustraliaSmoking proximity.
Great really with a lovely balcony but as smoking is allowed this greatly restrcited us using it as the adjining unit had smokers there. A shame as other than that our stay was memorable and management were really supportive with my wife's injured leg.
Stayed in May 2024
Reviewed: 29 May 2024
Darren
AustraliaExcellent location. Room was very clean, spacious and comfortable. Three air conditioners was a bonus. The pools were great, one for relaxing, one for laps and relaxing. The underground parking was ample an easy to drive around. Will definitely be staying there again!
Stayed in May 2024
Reviewed: 21 April 2024
Tania
AustraliaSome of it needs a little updating
Location and value for money
Stayed in April 2024
Reviewed: 20 April 2024
Michelle
AustraliaThe two pool areas were lovely. Able to change pool towels daily. Quiet location close to town and beach. Apartment was spacious, tidy and clean
Stayed in April 2024
Reviewed: 10 April 2024
Mike
New ZealandMaybe don't skimp on the loo paper
Stayed in March 2024
Reviewed: 1 April 2024
Sharon
AustraliaNo complaints
Great location, nice big rooms, 2 pools ,BBQ, plenty of room to relax inside and on the balcony we really enjoyed our stay close to the beach close enough to walk into town.
Stayed in March 2024
Reviewed: 20 March 2024
Heather
CanadaIt was so quiet and serene. Loved that it was within easy walking distance of everything including the beach.
Stayed in March 2024
Reviewed: 15 March 2024
Marianne
IrelandLiked everything
Fantastic location by the swimming nets at four mile beach & at start of shopping / restaurant area
Stayed in March 2024
Reviewed: 12 March 2024
Anthony
AustraliaThat we had to leave after 7 days..
Great place ,Happy staff,,Spacious room ,very clean ,nice pool..
Stayed in March 2024
Reviewed: 1 March 2024
Alexander
United KingdomAmazing location by town and beach. Very clean and comfortable room with balcony. Great bbq area!
Stayed in February 2024
Reviewed: 25 February 2024
Zammit
AustraliaGreat location
Stayed in February 2024
Reviewed: 8 February 2024
Janet
AustraliaNothing
Lovely accommodation, very short walk to beach and close to town restaurants etc
Stayed in January 2024
Reviewed: 2 February 2024
Lorraine
Australia4 Mile beach was just nothing there had to swim in stinger nets .
Very quiet while we were there . Had the 2 pools to ourself.management was very nice .loved how it was self contained washing machine dryer kitchen Foxtel air conditioner in lounge room and bedroom.nice decor and only 2 minutes walk to 4 Mile beach
Stayed in February 2024
Kocaeli, Turkey
O Grove, Spain
Hurghada, Egypt
Patong Beach, Thailand
Yamanouchi, Japan
Chiang Khan, Thailand
Valencia, Spain
San José, Costa Rica
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content