interior deco a bit old.

location.

Stayed in May 2024

I would have liked something a little closer to main Sydney area, and more direct, but those hotels are more expensive. We walked or used Uber. Depending on the time of day, an Uber to the Opera House/Circular Quay was $12-28.

The hotel was clean, efficient, and was a decent location from the main Sydney area. The hotel staff was friendly and helpful, especially when our flight was delayed and we needed to use a restroom.

Stayed in June 2024

The breakfast buffet was too expensive that we didn’t eat there.

The room was spacious & well equipped. Private & sound proof even with it being situated on a busy road.

Stayed in June 2024

Room service needs to be requested

Harbour view room had a great view where we could watch the sun rise every morning!

Stayed in June 2024

Really, everything was perfect. Tiny gripe in that although the Internet was good it would intermittently click off for a second, meaning you had to reset your podcast ..........

The rooms are so spacious, lighting makes sense immediately, there is plenty of milk in fridge, lots of teabags, even some biscuits (gratis) - lots of great old fashioned little touches. The TV goes straight to TV!! (no messing around with menus). Bed is very comfortable. It's not luxury, but everything is up to scratch and it's sensible 'good hotel' provision at a very nice price.

Stayed in June 2024

Wasn’t happy that our luggage just sat at reception. Was disappointed that it wasn’t put in a secure room.

Stayed in May 2024

The only thing I can think of is there wasn’t an exhaust fan in the bathroom which I think is a must for shared rooms.

The staff were great. They were very helpful and lovely to talk to. The location was perfect and I would often take the 30 min walk into the city. It was very close to everything including a variety of places to eat and Woolworths Metro was conveniently just around the corner. The king size bed was comfortable and the room was clean and a decent size for 3 adults.

Stayed in June 2024

Na

Na

Stayed in May 2024

Parking

Location

Stayed in April 2024

We had no complaints

Location was ex. Bus stop out front… trains not far. Galleries and highlights a walk away. Great local restaurants

Stayed in June 2024

no

all good

Stayed in June 2024

great room size

Stayed in June 2024

The Indian lady at the reception was cold and not professional. She barely wanted to talk to us. When we asked for dropping off our bags, she told us to drop them beside the elevator where everyone has access to the bags. We felt not safe to do it then we discussed and checked with another lady. That lady then told us that she would keep it inside the reception area. The check in process was not a good experience.

Great location. Close to everything we need.

Stayed in May 2024

Small garage

Stayed in June 2024

It was just a little dated, but overall nice

Old style charm, great views

Stayed in June 2024

The location was perfect and rooms were clean and spacious.

Stayed in May 2024

The building was quite old. The facilities were old and items in the room were also old. It looked a lot newer in the photos

It was clean and spacious, all basic amenities were provided. Pleasant stay if you just want to sleep

Stayed in June 2024

strong smell of disinfectant in corridor

The location is quite convenient. Close to St. Mary Cathedral, Museum, bus stops, supermarket and many restaurants.

Stayed in May 2024

The hotel is stuck in Covid housekeeping protocols with rooms being cleaned after 3 nights while paying full price for a room. When it was time to have my room cleaned, I called the front desk to ask to have my room cleaned in a 4 hour window in the morning since i had calls in the afternoon. When I returned, the room wasn't cleaned and housekeeping had no idea od my request even though it was logged in. The manager subsequently shared that housekeeping priorities are cabin crews and conferences; my request was unreasonable. I disagree; all customers matter. ( Booking customers are not a priority). After I checked out and published a review on a travel website, another manager reached out to apologize, tell me new protocols around place to address these requests and to offer a partial discount.

Spacious room with nice views. Grocery store across the street.

Stayed in May 2024

Great location, spacious rooms and comfortable bed.

Stayed in May 2024

Central to circular quay Habour & Opera house ,will stay again.

Stayed in May 2024

Quality and patrons.

Location and price.

Stayed in March 2024

Before arriving to the hotel, we had sent 2 prior messages requesting an early checkin given that we would be travelling for 24 hours straight beforehand. We were reassured that the staff on-site would do whatever was in their power to make this possible. We were greeted by Menna upon our arrival, who very curtly stated that checkin was at 3pm and absolutely no effort would be made to see if an earlier checkin would be possible. We stated we were very flexible and would even be willing to change the beds/room to fit what was available. She refused to check and said we could wait in the lobby for 7+ hours. We were disappointed with this service, especially knowing that checkout is 11AM and we had seen plenty of people checking out around 9AM - making it absolutely impossible that there was not a single room available before 3pm. We also saw other people being checked in far earlier than us. This experience left us with a sour taste after travelling for 24 hours to reach Australia. We hope that your customer service improves for future travellers.

Good location, tidy rooms, parking available on site. We enjoyed our stay and found that there was plenty within walking distance.

Stayed in May 2024

The car parking , too many reserved places Difficult to park Expensive

Breakfast was excellent Lots of choices

Stayed in May 2024