405 Charlton Esplanade, Torquay, Torquay, 4655 Hervey Bay, Australia
Based on 24 hotel reviews
8.2Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.4
Staff
8.7
Value for money
8.8
Free WiFi
6.2
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Showing 1 – 24
Reviewed: 26 April 2022
Janelle
AustraliaA TV in main bedroom would be nice, as would a small mirror in laundry/toilet.
Location is great, central to everything but out of the hub-bub of Boat Harbour Dve. The squawking parrots, whilst annoying, are only a part of nature. The beds in this apartment were AWESOME. I want to buy some the same for our new house - they're that good. And the pillows, too! Loved our stay, will stay again and recommend to family and friends.
Stayed in April 2022
Reviewed: 17 January 2022
Sharon
AustraliaClean and very good location
Stayed in January 2022
Reviewed: 1 November 2021
Geoffrey
AustraliaIt was nice and close to the beach, plenty of room inside the unit.
Stayed in October 2021
Reviewed: 2 October 2021
Nicole
AustraliaGreat location right on The Esplanade. Clean and comfortable apartment
Stayed in October 2021
Reviewed: 19 September 2021
Ms
AustraliaHow the noise from unit to unit carried thru.
Size of the apartment, the location
Stayed in July 2021
Reviewed: 18 July 2021
Anon
AustraliaThe property has new owners , and is now known as “Coast Apartments”. It would be helpful to have its former name mentioned on the front gate. There were no notices on the locked front gate/ no phone contact number/ no directions to the car park in a back street. The phone number provided on booking.com just gave an answering machine. Fortunately, someone told us how to access the car park & there was a phone contact on the office door. Amy arrived promptly ( 10 mins) & we soon had our apartment. Free Foxtel was advertised, but was not available. The washer/ dryer was actually a washing machine only ( but we were given a clothes airer & put the washing out in the sunny garden, so all ok). Wifi was very poor & unreliable.
Our newly renovated apartment was superb - spotless; modern; very comfortable; equipped with brand new furnishings & equipment. Very large TV. The bedroom upstairs opened on to a balcony. There were seats & tables for our use in the garden area. Acting manager, Amy, was very welcoming & pleasant, and was available to sort out any issues when asked.
Stayed in July 2021
Reviewed: 18 July 2022
Ian
AustraliaNice, clean units, everything beautifully maintained and was a pleasure to stay. Staff were friendly and the location is exceptional. Close to everything and priced well. Well worth the money.
Stayed in July 2022
Reviewed: 13 July 2022
Pamela
AustraliaOn our only full day of our 2 night stay we had no electricity or use of the apartment from 7am to 3pm, we were only notified of the scheduled electrical upgrade outage for these apartments at 10pm the night before when we returned from dinner only hours after we checked in. At no time during the booking process did the owners mention that this may happen even though it is a policy of Ergon Energy to give plenty of notice for any scheduled outages of this length. My 80 year old mum could not make a cup of tea or shower in the morning and we were forced to eat out for breakfast and lunch even though we had bought food to cook using the advertised kitchen facilities. We were not offered any compensation of the $195.00 daily tariff as the unit was not habitable and did not comply with basic advertised hospitality standards, all of which would have been common courtesy after our stay, as according to our host we were expected to complain at the time even though this would have been very uncomfortable for three women on their own. We feel we were placed in a very intimidating situation and were expected to just accept this inconvenience. Travelling and booking world wide with booking.com we have never encountered such an unfair and unaccountable host that would not accept that they were not providing basic holiday accommodation.
Check in
Stayed in July 2022
Reviewed: 11 April 2022
Doyle
AustraliaGreat location. Newly renovated. Reasonably priced for holiday season.
Stayed in April 2022
Reviewed: 16 January 2022
Lia
AustraliaThe layout of the townhouse and the location in Hervey Bay
Stayed in January 2022
Reviewed: 13 January 2022
Shankar
AustraliaLock in the bathroom door was broken. No toiletries in the bathroom. Dirty pool.
Good location, close to beach etc.
Stayed in January 2022
Reviewed: 26 November 2021
Chantal
NetherlandsWere not told that the pool was being painted and therefore unable to be used. Was one of the reasons I booked the apartment. The water in the shower was not able to get hot.
The location
Stayed in November 2021
Reviewed: 1 September 2022
Meagan
AustraliaThere are no comments available for this review
Stayed in August 2022
Reviewed: 19 June 2022
Christopher
AustraliaThere are no comments available for this review
Stayed in June 2022
Reviewed: 29 May 2022
Jason
AustraliaThere are no comments available for this review
Stayed in May 2022
Reviewed: 16 January 2022
Brent
AustraliaThere are no comments available for this review
Stayed in January 2022
Reviewed: 5 January 2022
Chanmony
AustraliaThere are no comments available for this review
Stayed in January 2022
Reviewed: 4 November 2021
Di
AustraliaThere are no comments available for this review
Stayed in October 2021
Reviewed: 3 October 2021
Michele
AustraliaThere are no comments available for this review
Stayed in October 2021
Reviewed: 23 June 2021
Warren
AustraliaThere are no comments available for this review
Stayed in April 2021
Reviewed: 18 June 2022
Jareth
AustraliaThere are no comments available for this review
Stayed in June 2022
Reviewed: 23 May 2022
Tracey
AustraliaThere are no comments available for this review
Stayed in April 2022
Reviewed: 25 March 2022
Mark
AustraliaThere are no comments available for this review
Stayed in March 2022
Reviewed: 31 December 2021
Edward
AustraliaThere are no comments available for this review
Stayed in December 2021
Showing 1 – 24
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