389 Pitt Street, Sydney CBD, 2000 Sydney, Australia
#123 of 329 hotels in Sydney
Guests' ChoiceBased on 4950 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 23 September 2024
Katherine
AustraliaCredit for not having daily cleaning wasn't applied to our bill. Shower was more spray than shower, there was no way to adjust pressure.
Central location
Stayed in September 2024
Reviewed: 22 September 2024
Dervla
United KingdomThe overall look of the bathroom- it was functional but the floor had staining around the shower and the fittings were a bit worn and old looking. Our wifi password didn't work.
The concierge service and staff- very helpful and informative. They helped us with our bags to get back to our car on departure. Check-in was swift.
Stayed in September 2024
Reviewed: 21 September 2024
Judy
AustraliaPerfect for a nights stay. Comfortable and clean
Stayed in September 2024
Reviewed: 20 September 2024
Anita
AustraliaI found the rooms to be quite dated and could do with a refresh.
Very comfortable bed & great location within the City.
Stayed in September 2024
Reviewed: 19 September 2024
Courtney
AustraliaPillows were a bit too firm.
Lobby smells amazing. Super friendly staff. Great breakfast buffet.
Stayed in September 2024
Reviewed: 17 September 2024
Claudia
AustraliaBed a bit hard for husband. Pillows both quite high
Cleanliness and room decor. Breakfast
Stayed in September 2024
Reviewed: 17 September 2024
Carole
AustraliaExcellent location - very handy to shops, restaurants and venues. Public transport easily accessible. Staff were very helpful and attentative. Breakfast was a great start to the day.
Stayed in August 2024
Reviewed: 15 September 2024
Ruth
AustraliaThis property could do with an upgrade and that was obvious in the room. I did wonder whether booking. Com guest did not get superior rooms. The room had no outlook other than a building close by. Cleaning was excellent but the room was not appealing with tired interior.
Staff very friendly and helpful
Stayed in September 2024
Reviewed: 15 September 2024
Norlando
PhilippinesNone
Rooms were big for the price. Lobby felt big and airy. A Complete facilities hotel. Location was perfect close a mall. Plenty of restaurants around the hotel to choose from. Plenty of 24 hour groceries beside the hotel. There’s a supermarket 3 mins away.
Stayed in August 2024
Reviewed: 13 September 2024
Katherine
Hong KongThere is a A$10 charge for room cleaning service although we can choose not to have the service. I think it's ok not to have room cleaning service if the stay is only 2 days, but not for longer stay.
The location is great. Walking distance to Darling Harbour, China Town, and ICC theater. Town Hall station is just 3 mins walk.
Stayed in September 2024
Reviewed: 13 September 2024
Teresa
AustraliaThere was mould in the shower
Stayed in September 2024
Reviewed: 12 September 2024
Melissa
AustraliaCleanliness of bathroom
Location, facilities
Stayed in September 2024
Reviewed: 11 September 2024
Corinne
AustraliaRemember to take your own water to your room.
Great location
Stayed in September 2024
Reviewed: 11 September 2024
Kerryn
Australiacould hear noise from bar downstairs, but it was a Friday night so understandable. Bathroom a bit dated and floor tiles dirty. Towels were an ok quality. No snack bar for late night nibbles.
I loved that we were upgraded to a family suite so my child had his own space. The king bed was very comfortable and the pillows were good The shampoo and conditioner provided were lovely. Appreciated iron and ironing board. Location was perfect and central to shops, restaurants and supermarket.
Stayed in September 2024
Reviewed: 11 September 2024
Elly
AustraliaVery comfortable, decent space and a good coffee machine in my room, but not in all rooms but last stay i July did not have a coffee machine with decent pods, it had a jug and crappy instant coffee.
Stayed in September 2024
Reviewed: 10 September 2024
Tanya
AustraliaShower is too small
Location is fantastic, room was good and very comfortable
Stayed in September 2024
Reviewed: 10 September 2024
Matthew
AustraliaNothing
Perfect location, great breakfast included.
Stayed in September 2024
Reviewed: 9 September 2024
Jenny
New ZealandThe in-room phone rang at 4.55am on Sunday morning with an auto recorded sales call marketing the Rydges Hotel. Totally ruined our sleep.
Centrally located, even though it was quite busy it was quiet when in your room. Clean. Breakfast had a lot of options.
Stayed in September 2024
Reviewed: 9 September 2024
Susanna
AustraliaIt was all good.
All good. Location great. Goid staff at reception.
Stayed in August 2024
Reviewed: 7 September 2024
Nadina
United KingdomThe room was quite small for 3 people and little space to store suitcases and hand luggage for 3
Location was spot on for covering the main tourist attractions
Stayed in August 2024
Reviewed: 7 September 2024
Aaron
AustraliaNo coffee machine like stated in booking
Location and staff
Stayed in September 2024
Reviewed: 3 September 2024
Kurt
AustraliaCost of the parking.
Stayed in September 2024
Reviewed: 2 September 2024
Di
AustraliaIt was very noisy.
Very close to everything, light rail, Chinatown, train stations, easy walking to other places
Stayed in September 2024
Reviewed: 1 September 2024
Kristy
AustraliaThe parking was difficult but overall didn't impact on the experience
The location was fantastic. Amenities were great. Absolutely will stay here again
Stayed in September 2024
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