Fantastic staff, excellent location and lovely room

Stayed in June 2024

The area was not too quiet - you could hear the road. The curtains didn't darken the room enough, which was somewhat uncomfortable for us. Parking was super-expensive and necessary (unfortunately), as there is no alternative parking around.

The room was excellent, a bit bigger than expected, and was probably recently renovated (or very well maintained). The shower and WC were super clean, and the shower was the most comfortable I have ever experienced. The room was immaculately clean and comfortable, as were the bed and pillows. Totally 10/10. The hotel staff was super nice and helpful, they helped out with a late check in, and with great suggestions for excursions outside of Salzburg as well as savings on local attractions. Thanks to them we had the greatest unplanned trip outside the city. The breakfast was varied and fresh - totally worth the price, and not having to have breakfast in the city. Having it outside in the hotel's courtyard was a real treat!

Stayed in June 2024

Nothing, great hotel

The room was lovely very smart and beautifully decorated. Aircon verry efficient, and bathroom had everything you could need. and separate toilet works for me. Reception staff very helpful and friendly Location very good, and bedroom very quiet. Main Station on hand. Would happily stay again.

Stayed in June 2024

Maybe the price for the breakfast could have been a bit less. :)

Thomas was absolutely brilliant. He helped us with everything and anything that we needed. All the best to him.

Stayed in June 2024

For the price I could stay in a 5star with a pool, jacuzzi balcony etc. Not worth the money at all

Sheets were clean, hotel was clean too.

Stayed in June 2024

Beautiful property and staff was very friendly!

Stayed in June 2024

Great location very close to the train station. Well appointed aesthetically designed rooms.

Stayed in May 2024

More detail housekeeping. Bathroom shampoo are both finishing. Despite requested housekeeping, bathroom shampoo is still not replenished.

Newly renovated hotel with nice settings and surrounding! Super Instagramable 🤩 hotel staffs are extremely approachable!

Stayed in June 2024

It wasn’t in a very good area, would prefer to be closer to the old town

Such a beautiful design and interiors

Stayed in June 2024

No toiletries

I rarely write reviews but can’t say enough good things about Hotel Zum Hirsch! The hotel was just renovated and is absolutely stunning. The spa services are complimentary, the rooms are beautiful and comfortable, and the staff was helpful and kind. It was an easy 10 minute walk to the Old Town, and they held our bags after check out so we could continue exploring before catching our next train. We will be back!

Stayed in June 2024

We loved everything!

Absolutely gorgeous hotel, beautiful furnishings, friendly staff. It was brilliant!

Stayed in June 2024

Breakfast too expensive

Good location for train, rooms very clean and comfortable. Very good restaurant next door. Reasonable distance to old town. Staff helpful

Stayed in June 2024

Nothing

Everything

Stayed in June 2024

More than I thought the walk would be to old town.

Super comfortable beds.

Stayed in June 2024

Nice place Convenient location - close to Mirabel Palace, Main Train Station, River Good service by the staff - courteous, helpful

Stayed in June 2024

Only thing that needed improvement was wifi.

Stayed in June 2024

No fridge in the room and parking cost 25€ per day which is expensive.

Location is great near the central train station and 15 min walking to the old city. Beds are so comfy.

Stayed in June 2024

We liked everything ♥️

Everything. Great location, especially for rail travellers.

Stayed in May 2024

Nothing really.

The room was lovely, clean and comfortable.

Stayed in June 2024

No room slippers. Toiletries were not provided. Have to request. No iron in room. Need to request.

Great location to main station and attractions

Stayed in June 2024

Cost of breakfast.

Amenities of the room. Location close to train station and to old town. I would stay here again. The staff was extremely accommodating.

Stayed in May 2024

Lena from the reception was super helpful during our stay. The hotel is nice and near the city center (10-minute walk).

Stayed in May 2024

On mid afternoon arrival we made it clear that we are two friends sharing the room; and that we wish to sleep in separate beds. We were told that staff would prepare the available sofa bed in the room with bed clothing. However, the staff never arrived, and when we asked again later in the evening, we were told that the staff had left for the day.

Good location, modern, clean.

Stayed in May 2024

Breakfast was a typical European breakfast with pastries, meats, cheeses, vegetables, juice and and automatic expresso machine. The room was new looking with a beautiful wood floor and ceiling. Balcony overlooked a central courtyard and was perfect for sitting and reading. The bed was comfortable with a duvet and a duvet cover. The bathroom included a corner shower and had plenty of hot water. The old city of Salzburg was in easy 15 minute walking distance. The train station is 10 minutes walk away. Definitely would stay there again.

Stayed in May 2024