Unterbergstraße 65, 5611 Grossarl, Austria
#1 of 26 hotels in Grossarl
Guests' ChoiceBased on 58 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.6
Facilities
9.6
Staff
9.7
Value for money
8.8
Free WiFi
9.2
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Showing 1 – 25
Reviewed: 3 September 2024
Ruth
IsraelThe spa lacks a bit of professionalism, but the personal is very nice.
The hotel is beautifully renovated! It's a dream come true for kids . Very nice facilities.
Stayed in August 2024
Reviewed: 21 August 2024
Ali
United Arab EmiratesEverything I really love it
Stayed in August 2024
Reviewed: 15 September 2023
Tariq
Saudi ArabiaNone !
Everything …. location , food , staff ,hospitality, room , car parking , in summary everything was great and perfect.
Stayed in September 2023
Reviewed: 29 July 2023
Saoud
Saudi Arabialocation and facilities
Stayed in July 2023
Reviewed: 20 July 2023
Khaled
Saudi ArabiaEater slides for short time
Sushi bar, kids club, kids water slides
Stayed in July 2023
Reviewed: 31 March 2023
Paul
United KingdomN/A
The entire trip was fantastic. The service and attention to detail - 1st class. Travelling with a young family, they went out of their way to make us welcome, and no request was too much. The water park, youth room, and pool were definitely a highlight as well as easy access to the gondoliers for skiing. Will definitely be returning
Stayed in March 2023
Reviewed: 9 January 2023
Markus
Austriawe got a room in the old part of the resort
new facilities are amazing, great pet service, good spa, delicious food
Stayed in January 2023
Reviewed: 14 December 2022
Kristýna
Czech RepublicBest spa hotel we have ever visit! No doubt!
Stayed in December 2022
Reviewed: 21 September 2022
Laura
Hungarycant say anything.
This was the most amazing hotel we have ever stayed in. The staff was super friendly and helpful, they accommodated all our wishes and everything was outstanding, the spa, the food, the view....
Stayed in September 2022
Reviewed: 9 September 2022
Michelle
AustraliaA stunning property in very respect. Every thought for customer service is considered. The spa area covers six floors and one of the best we’ve ever seen.
Stayed in September 2022
Reviewed: 6 September 2022
Arnela
United StatesMaybe mention during check in that not only breakfast but dinner also included (we didn't know).
Absolutely amazing breakfast! Great location, great SPA, great rooms. Extremely nice personnel!
Stayed in August 2022
Reviewed: 5 September 2022
Raed
Saudi ArabiaSuper welcoming stuff. Outstanding facilities. Very good breakfast and dinner. Simply One of the best hotels.
Stayed in September 2022
Reviewed: 11 July 2022
Lauri
EstoniaRoom costed more per night than Estonian average wage for a month:). nothing more to add, it was an awesome experience and if You have planned it in Your budget then it is definitely worth it. Would I stay here again, not sure, maybe I would take another 5 star hotel in the are. the views were worth it.
The location was great, the waterslides were children favorite, The food was great, The parking space was close to elevator, mainly because the room costed more per night than Estonian average wage for a month:)
Stayed in July 2022
Reviewed: 11 July 2022
Oleksandr
Ukraineamazing location, superb sevice, huge spa and delicious food !!! one of the best hotels I’ve ever stayed
Stayed in July 2022
Reviewed: 7 July 2022
Jink
Czech RepublicThere is nothing to really "complain" about. Unfortunately we were unable to get into the fine dining restaurant Petrus or the Grill & Wine bar. At least for us, great shame and a reason to return sometimes! ;-)
Beautiful family run hotel with excellent service, excellent cuisine and exemplary guest care. Amazing views of the surrounding countryside in a beautiful alpine valley. Clean and well-maintained rooms.
Stayed in July 2022
Reviewed: 29 June 2022
Jeff
United StatesThere was nothing, and I mean nothing I did not like - just wonderful and excellent
The most amazing spa, sauna, steam, and pool arrangement I have ever experienced. The staff was so friendly, helpful and welcoming.
Stayed in June 2022
Reviewed: 14 March 2022
Carol
United KingdomThe hotel is fantastic ! Way better than the photos. The hotel is right next to the cable car, it’s truly ski to door. The ski lockers are so luxurious it’s actually amazing usually ski lockers are in a dark smelly room that is awful to be in but this was like a spa. Speaking of the spa there are 4 pools at this hotel kid friendly ones and adult only ones and they are all amazing ! The indoor water park is the best thing I have ever seen and with the baby pools right next to it it meant one parent could be with the kids in the baby pool while the other goes down the amazing slides a few times. If your kids are older you’ll have so much fun on the slides with them. From check in to check out you really feel the luxury and hospitality. Best ski resort I ever stayed in!
Stayed in March 2022
Reviewed: 30 December 2021
Suhyun
Czech RepublicNothing
Location was perfect to enjoy skiing. Also there were many other options which we can relax in the hotel, so it was so comfortable and great to have fun time. It was also great choice to have half board option, because dining service was better than I expected and buffet like complementary free to access was also kind of satisfying point that we liked. It was perfect place to spend holiday.
Stayed in December 2021
Reviewed: 11 November 2021
Den
Argentina-
everything
Stayed in November 2021
Reviewed: 6 October 2021
Ali
United Arab EmiratesVery beautiful place
Stayed in October 2021
Reviewed: 18 February 2023
Lee
United KingdomWe thought that the dinner food was very poor. Weird menu and just not the type of food that we are accustomed to. Staff were okay but pretty charmless.
Buffet, well laid out. Food very average.
Stayed in February 2023
Reviewed: 28 November 2022
Daniel
Costa RicaStaff tried to help but their lack of english did not help communication. We werent able to communicate our needs properly. Ordering room service over the phone was a disaster. This hotel is great for german tourists. Any english speaking tourist will have to make an effort because only one or two employees knew a somewhat decent english.
Facilities/comfort/location
Stayed in November 2022
Reviewed: 18 January 2022
Agramian
CroatiaRoom-service food options are limited for pescetarians. No sea food to order. The English version of the room-service menu is not even translated to English. A lot of dust in the room, we felt like the snow was falling in the room watching the dust under the sunlight.
Wonderful SPA, pleasant staff, great location.
Stayed in January 2022
Reviewed: 15 September 2023
Anonymous
Saudi ArabiaNothing
Food was awesome .
Stayed in September 2023
Showing 1 – 25
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