Nikolaus-Gassner-Straße 56, 5710 Kaprun, Austria
#20 of 26 hotels in Kaprun
Guests' ChoiceBased on 104 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.9
Value for money
8.3
Free WiFi
8.0
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End of dialog contentReviewed: 22 September 2024
Ali
United KingdomCleane
Good
Stayed in September 2024
Reviewed: 10 September 2024
Tania
SwitzerlandJacuzzi could have been a bit warmer.
Location and flexibility on Breakfast for the spartan weekend.
Stayed in September 2024
Reviewed: 4 September 2024
Youcef
AustriaThere is no accessibility for families with baby stroller as you need to carry the stroller through the stairs, also the lift closes at 21h which makes it difficult to carry things upstairs. We are also not fan of the room decoration and the purple colours, I think the hotel needs renovation.
The staff are the best part of our stay in here, very helpful and super friendly, breakfast was great, we liked the swimming pool and the location as well.
Stayed in August 2024
Reviewed: 3 September 2024
Tereza
Czech RepublicThe smell of paint in art rooms. It's a really creepy, sour smell. Fortunately, the human brain soon dulls these sensations and you get used to it.
What can I say about the hotel... I just booked another 8 days in December:-) Our family was completely satisfied with the hotel, the price, the food, the summer card, and all this overcame the shortcomings, such as the smelly room (painting) or the older equipment. I would like to leave a message to the owners, try to be careful with the prices, you are the best accommodation price x quality ratio in the area. We would be happy to stay in your hotel again in the next years after a complete renovation.
Stayed in August 2024
Reviewed: 1 September 2024
Nassim
Palestinian TerritoryServices and facilities in the hotel
Location , good breakfast
Stayed in August 2024
Reviewed: 27 August 2024
Marianna
Czech Republicgreat dinner and breakfast
Stayed in August 2024
Reviewed: 26 August 2024
Alena
Czech RepublicGreat place. Friendly staff. Excellent breakfast. The wellness area is perfect. Conveniently located. Bus stop few metres from hotel.
Stayed in August 2024
Reviewed: 20 August 2024
Sahar
Saudi ArabiaColors of the rooms no AC and fans
It’s like big house with balcony wide view
Stayed in August 2024
Reviewed: 12 August 2024
Jarka
Czech RepublicThe issue with the swimming pool should have been dealt with quicker. Guests should have been warned about the issue.
The staff was nice and helpful , we were pleasantly surprised about food, especially dinners
Stayed in August 2024
Reviewed: 10 August 2024
Kavya
IndiaThere is a restaurant opposite the hotel, and there was a lot of noise/nuisance in that area until late at night(loud talks and music), which was quite disturbing.
Great views of the mountains from the balcony! Nice room and facilities. Enjoyed the stay.
Stayed in August 2024
Reviewed: 9 August 2024
Said
OmanAll was nice
Location and the facilities in the hotel and the summer card
Stayed in August 2024
Reviewed: 5 August 2024
Igor
GermanyVariety of food - especially at dinner - could be higher.
Location, decorations and general layout are super nice
Stayed in July 2024
Reviewed: 30 July 2024
Ženíšková
Czech RepublicOne suggestion might be to have at least some tissues in the rooms and/or the dining area and perhaps, since sometimes the sewage system can be smelled in the bathroom, some air freshener. Other than that we really enjoyed our stay and will definitely come back again!
The staff was super nice and helpful, the hotel has a fun concept, the breakfasts were quite nice and my partner loved the sound of the river under the balcony. Everything is close from there and with the summer card, we really enjoyed it.
Stayed in July 2024
Reviewed: 29 July 2024
Marloes
NetherlandsIt was very clean and the room was big.
Stayed in July 2024
Reviewed: 24 July 2024
Ievgen
United Arab EmiratesOur room unfortunately was facing the road and a restaurant on the opposite side, due to summer heat we had to keep windows open, so it was really noisy at night!
Delicious food with excellent dinners! Beautiful view; my daughter especially loved the hammock on our balcony. The room was very clean
Stayed in July 2024
Reviewed: 17 July 2024
Jan
Czech RepublicIt’s a little bit noisy across the street from the restaurant, but nothing annoying.
Great location, great food and stuff. Really friendly to kids.
Stayed in July 2024
Reviewed: 2 July 2024
Slavomir
Czech RepublicEverything in room in pink color. I don’t like pink too much.
Restaurant ok, personal very kind.
Stayed in July 2024
Reviewed: 30 June 2024
Waleed
EgyptThe lighting ,no kettle in the room ,no fan in the room.
The location , the food,the view ,the sauna and jacuzzi and the summer card.
Stayed in June 2024
Reviewed: 16 June 2024
Heung
GermanyThere was no water and towel in swimming pool and Sauna. To get should ask to the counter. Others all almost perfect.
Everything fine
Stayed in June 2024
Reviewed: 27 May 2024
Mátyás
HungaryThe smell of the room smells bad, but we checked other room and they have the same sour smell. First we thought that a sweaty man was in our room, but as we did find the same problem in other rooms, I think it may be the cleaning material, the paint or something like that. Three of us agreed that it was nose squeezer. Otherwise we liked the room, the staff and the hotel so we hoop you can find the reason :)
Extremely friendly and helpful staff, great location and crazy design. The spa is exceptional and clean.
Stayed in May 2024
Reviewed: 2 April 2024
Jana
Czech RepublicA bit strange staff and design of the whole hotel
Excellent breakfasts and dinners, food was constantly being replenished. Sauna and jacuzzi were included in the price of the stay, a fee of 10 EUR only for the rental of a bathrobe. Great location, 5 minute drive to Kitzsteinhorn, own parking.
Stayed in April 2024
Reviewed: 21 March 2024
Mark
PortugalEvening meal wasn’t great
Very good breakfast
Stayed in March 2024
Reviewed: 13 March 2024
Sławomir
United KingdomLocation is good.
Stayed in February 2024
Reviewed: 27 February 2024
James
United KingdomColour Cleanliness Staff were strange
Location Breakfast
Stayed in February 2024
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