Adolf-Pichler-Platz 3, Innenstadt, 6020 Innsbruck, Austria
#14 of 72 hotels in Innsbruck
Guests' ChoiceBased on 506 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.3
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 17 June 2024
Hynek
Czech RepublicGreat location, excellent breakfast, comfortable rooms, minibar full of goodies, helpful staff, plenty of parking spaces. If you arrive at Innsbruck very late at night and want a place to stay, go to the Penz.
Stayed in June 2024
Reviewed: 15 June 2024
Antoinette
South AfricaThe room was located at a side of the hotel where there was early morning and evening noice outside of bottle collections. The chair (round seat) for working at the desk was not comfortable without a back support if one has to sit (and work) long hours. There should be communication between the hotel and Booking.com when the hotel bill is settled at the hotel on departure to release the hold of the deposit in one's bank account since arrival day, up till this day - one week after departure.
Warm welcoming and friendly reception. Paperless - doing the check-in and out electronically. The room is comfortable, and had both a bath and a shower. I could see some of the Inssbruck mountains from my room. Window of the room could open.The variety at the breakfast table was great. Overall very friendly assistance in the breakfast room.
Stayed in June 2024
Reviewed: 12 June 2024
Leah
AustraliaThe curtain did not reach the ledge so let a lot of light in, could see around the room clearly as soon as the sun started rising. The Air Con was not cool enough even turned up as much as possible and left on, and it was only 23 degrees outside. Room a bit basic - would have been nice to have a complimentary water in the room upon arrival. The bathroom sink taps are very hard to grip and use once hands are wet.
Super location, 5 min walk to almost everything. Quiet even though my room looked over a square. Big room. Good toiletries - moisturiser, shampoo, body wash (no conditioner), vanity pack, shower cap.
Stayed in June 2024
Reviewed: 10 June 2024
Khaled
KuwaitPillows were not comfortable and there is no A/c
The staff were friendly and kind specially Anna. The location of the hotel is near the attractions and activities.
Stayed in June 2024
Reviewed: 7 June 2024
Ben
United KingdomNo restaurant in the hotel at night Very small bathrooms. Shower over the bath is not nice when ur not stable on ur feet.
Location, stunning breakfast , staff friendly, super comfy beds the American bar is awesome
Stayed in June 2024
Reviewed: 6 June 2024
Johanna
Switzerlandno space to do my yoga in the morning
excellent staff
Stayed in June 2024
Reviewed: 5 June 2024
Margaret
United KingdomLovely staff, great location, super rooftop bar that unlike so many in hotels is actually friendly as well as glamorous!
Stayed in May 2024
Reviewed: 29 May 2024
Stephen
United Kingdomnothing of consequence
very good breakfast. very well run. very good location.
Stayed in May 2024
Reviewed: 29 May 2024
Fatimah
Saudi ArabiaPoor cleaning
Location
Stayed in May 2024
Reviewed: 24 May 2024
Mohammed
Qatarthere no iron and ironbound in the room!
The location of the hotel is perfect, most of city attractions close to the hotel. Carparking under the hotel. Breakfast is excellent and the place of the restaurant . Best staff .
Stayed in April 2024
Reviewed: 19 May 2024
Chunying
NetherlandsPerfect location and wonderful staff! Very modern facilities in such an ancient town.
Stayed in May 2024
Reviewed: 15 May 2024
Winnie
United StatesLocation is best close to everything but more quiet than most
Stayed in May 2024
Reviewed: 7 May 2024
Fabio
ItalyVery close to the center
Stayed in May 2024
Reviewed: 3 May 2024
Katalin
SwitzerlandFriendly and professional staff
Stayed in May 2024
Reviewed: 29 April 2024
Elizabeth
GermanyBoth breakfast and parking were convenient, but so expensive. Kind of a disappointment as such a nice hotel.
Really lovely room and experience. Hotel was beautiful. Offered reciprocity with another property for sauna which was appreciated. Really impressive breakfast. Plenty of space to hang up ski gear to dry overnight.
Stayed in February 2024
Reviewed: 26 April 2024
Peggy
United StatesVery clean and quiet. Centrally located to everything.
Stayed in March 2024
Reviewed: 13 April 2024
Paul
SwitzerlandThe faucets in the room are very stylish but difficult to operate once you have a sliver of soap on your hands. Next time, please test in real life conditions before you place the big order with the designer faucet shop.
Breakfast is splendid. Staff are very helpful and friendly. The place is very well organized - they know their stuff.
Stayed in April 2024
Reviewed: 7 April 2024
Eva
United Stateseverything was great!
The hotel is centrally located, close to shops and main areas of the town. It offers an excellent breakfast - great variety and delicious food. The rooms are well proportioned and sized, the staff is nice and friendly.
Stayed in April 2024
Reviewed: 29 March 2024
Vasileios
GreeceVery good rooms with amenities , very good breakfast , excellent location , very convenient public parking with a discount for the hotel . I will stsy there again my next visit . Staff at front desk exceptional.
Stayed in March 2024
Reviewed: 29 March 2024
Maria
CyprusBathtub instead of showers
Design, facilities, location, view, amenities
Stayed in March 2024
Reviewed: 29 March 2024
David
United Statesbreakfast, location, bathroom, bed, room, ambiance of lighting in room
Stayed in February 2024
Reviewed: 25 March 2024
Nicole
Germanya perfect stay - thanks so much
Stayed in March 2024
Reviewed: 22 March 2024
Selene
United KingdomNothing
Breakfast was extensive, loads of choice and excellent.
Stayed in March 2024
Reviewed: 19 March 2024
Erez
Israelbreakfast
Stayed in March 2024
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