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  5. Reviews of The Amauris Vienna - Relais & Châteaux

Reviews of The Amauris Vienna - Relais & Châteaux 5 stars

Kärntner Ring 8, 01. Innere Stadt, 1010 Vienna, Austria

#2 of 383 hotels in Vienna

Guests' Choice

Review score

Based on 162 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.7

  • Location

    9.8

  • Facilities

    9.5

  • Staff

    9.7

  • Value for money

    8.9

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 21 June 2024

    10
    A Gem of a hotel. It was a pleasure to stay there and we will be back, for sure.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nada

    Tudo

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Lovely hotel in a great location . Staff were very friendly and helpful.
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Modern hotel with lots of character . Very quiet even though it’s on a main road . Excellent facilities.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Exceptional hotel in the best location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    One of the best locations in Vienna, this hotel was exquisite. Modern, clean and recently renovated. The staff were very attentive and helpful. The breakfast was out of this world. If it is included in your room rate, you will be treated to dishes from a menu, not a buffet, definitely a great value. Beautiful indoor pool, steam room and sauna.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Bliss and the only place to stay in Vienna.
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    Could not fault it

    Everything!

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Couldn’t have been better
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing all good!

    Breakfast, location and staff/service all excellent

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    The rooms and hotel amenities exceeded our expectations.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location was great. Located in the heart of Vienna.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Very friendly staff, great rooms. Highly recommended
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent staff and the hotel was beautiful.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Elegant hotel in the beautiful city of Vienna
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    you could improve breakfast options

    location and the rooms are amazing.

    Stayed in February 2024

  • Reviewed: 24 April 2024

    10
    The stuff are Amaizing , helpful with a smile all the time on there face , this hotel will be my choice anytime time I c
    • Business trip
    • People with friends
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything…amazing room design and very clean

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    a warm bath!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 4 nights

    The staff of The Amaruis hotel is outstanding. Thanks to the staff, they made the hotel a warm home. For motherday gift me and my mom visited Vienna. First, I preferred to a very classic old hotel such as Imperial. And I'm so happy I did not book a room at the Imperial! My mom and I enjoyed the hotel. The room, amazing!!! The door of the room (love it), the bed SOO GOOOD!!! The Spa, oh that was so relaxing. The breakfast was very tasteful. And I loved how thoughtful the staff is. My mom loves to eat cream cheese in the morning; however, the cream cheese was not on the menu. But they made it available for my mom. And every time we came for breakfast, the staff knew: she wanted her cream cheese! The staff at the breakfast and at the Bristo are very nice people. And the staff at the front door, so helpful! And the staff at the desk, so thinkful and the staff for cleaning the rooms, so lovely! The staff made this hotel great! And I will come back with my boyfriend in November!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional Stay at The Amauris Vienna Hotel
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    I thought it would never happen, but I genuinely cannot find anything negative to say about my stay at the Amauris hotel.

    From the moment we stepped into The Amauris Vienna Hotel, we were enveloped in sophistication and style. This new hotel boasts an exquisite interior design that perfectly complements its spacious rooms, which are equipped with everything one could possibly need for a comfortable stay. Situated on the Ringstrasse, directly across from the Vienna Opera and at the head of the main pedestrian street, Kärntner Straße, the location couldn't be more ideal. A standout feature of our experience was the exemplary service provided by Ms. Iva at the front desk. She greeted us with a warm welcome that was both professional and efficient. Arriving on an early morning flight, we were pleasantly surprised when Ms. Iva managed to arrange for our room to be ready well before the usual check-in time. Her efforts went far beyond typical hospitality, ensuring that our stay started smoothly and stress-free. Additionally, the hotel’s SPA and gym are both well-equipped and tastefully designed, adding to the overall luxury of our visit. Our stay at The Amauris Vienna Hotel was truly memorable, largely thanks to the outstanding service and the elegant environment. We highly recommend this hotel to anyone visiting Vienna, and suggest you ask for Ms. Iva to experience the best of customer care.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    The hotel is nice . . fantastic location close to everything. Bad organization for breakfast
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The breakfast . . it was a real mess for a complete lack of organization. We found it very strange compare to the level we expect for the Hotel.

    Everything went well except for the breakfast . .

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Excellent overall
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The gym and the spa are so small ….

    Location , Team and room

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Amazing atmosphere, lux comfortable stay
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The only thing - opening hours of wellness center. I booked this hotel only because of swimming pool and location, I love enjoying spa every day when staying at a hotel. But here it was difficult as swimming pool closes at 10 pm, and sauna opens around 3 pm - in the evening it was hard to make it after business dinners and receptions, and in the morning not open yet. I would recommend consider keeping it open at least till 11 pm, and/or early in the morning. Next time I’m in Vienna I’ll stay here!

    Everything, calmness, atmosphere, location, chick

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Definitely recommend it and would stay again.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    We really enjoyed our stay. The hotel has been renovated recently, hence feels extra fresh and clean. Rooms, despite being a bit too small to move around are very thought through to the finest details and touches. The bed was very comfy with a proper good mattress. Well done to house keeping, staff at the reception, at the restaurant and the rest of personnel - in general very kind, attentive and proactive. It was also my wife’s birthday during our stay - we received a nice fruit platter and a cake in the room which was nice. Good breakfast too.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    10
    A truly extraordinary hotel
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The Amauris is a truly exceptional hotel. It combines classic elegance with modern comfort. The artwork in the restaurant and bar provides an unmatched aesthetic experience. Breakfast is delicious. The location is perfect. And last, but not least, all the staff was always kind and helpful to us and to our three rambunctious kids.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Awesome !
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    When we arrive room was not properly cleaned, they corrected immediately 👍

    Everything !!!!

    Stayed in April 2024

  • Reviewed: 1 April 2024

    10
    A bit pricey but it certainly reached our high expectations.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights

    Staff were exceptional, very helpful at all times. Room was wonderful and location perfect for exploring Vienna.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    10
    Absolutely fantastic and it is with a heavy heart writing this review at 2am that we say good bye to Vienne but we defin
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Well for me absolutely nothing. My husband struggled with the AC on the last night n mentioned that all the latest technology is not really human friendly. But to my opinion, he just needs to adjust. Everything was in fact few clicks away by a mini ipad device where you could control AC & lights.

    I have stayed in so many 5* hotels and I can tell you that this one is by far the most sophisticated and cozy/ friendly hotel I have been to. The cleanliness is to the highest standards. They have small details in their interior design which makes it unique and yet very discreet & chic. Staff is very polite and helpful and i think this is what is takes to make a great establishment. From The valet standing outside to the nice restaurant staff “in clin d’œil to Enzo de la Champagne-Ardenne” & all the rest of the staffs are all so welcoming n knowledgeable. For instance dining at the Glasswing restaurant by chef Alexandru Simon. This experience was simply having a feast on the plate & again wonderful staff, great Sommelier.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Excelent hotel in center of Vienna

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect from inside and out

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Tres agreable et central
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Super decoration, emplacement et staff

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Amazing hotel! Not our first time staying! Always happy to return here again!!!

    Stayed in February 2024

  • Reviewed: 25 February 2024

    9.0
    Lovely stay in an exquisitely decorated and equipped hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    A very pungent, unpleasant tobacco odour filled the room during the second night of my 3-night stay and was so strong it kept me awake even with the windows wide open. Staff must have been able to locate and suppress the source at some point because the air had become breathable again about twelve hours later.

    Very elegant hotel, perfectly situated in the very centre of Vienna. Rooms are modern, well-equipped and comfortable. Staff is attentive and efficient. Excellent value for money. I happened to be celebrating my birthday; a delicious cake and a fruit plate were kindly placed in my room for the occasion.

    Stayed in February 2024

Showing 1 – 25

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