The shower head was a bit loose which inconvenienced me during showering as I had to readjust on occasion. Sounds from the hallway are pretty audible, though I personally didn't have any issues as my floor was very quiet.

The room was very clean. The WiFi worked well and was available in the room itself. I had hot water whenever I wanted to take a shower. This is more than I expected at this price point.

Stayed in November 2024

The male receptionist were great and helpful. I can’t say the same about the females. They lack in communications skills. I didn’t like to be told by one of the females at the reception, on the morning when I was about to check out, that I had breakfasts to pay when breakfast was already included when I booked on booking.com. I mentioned this on two occasions and on both occasions she refused to believe that this was the case, as to imply that I was lying. It took quite a few minutes to realise that I was right and she was wrong with the help of another female at the front desk who seemed to be better skilled with the front desk computer. I was waiting for a Uber taxi that was due to arrive in a few minutes. The so called problem was solved at the very last minute by the second receptionist as already mentioned. Both myself and my partner had the impression that the first female wasn’t a professional receptionist, but perhaps a housekeeper who was put at the front desk first thing in the morning on early hours in the morning. That was well before breakfast time at about 6 am. In fact we even missed our last breakfast because we left too early. But, missing our last breakfast wouldn’t have been a problem at all. I didn’t like the way this matter was handled at that time in the morning while the Uber taxi I had called was about to arrive to pick us up at any moment. A part from this unfortunate episode, our stay at the hotel was brilliant and we would certainly be willing to come back in the future. But, please make sure the hotel has better trained staff at the front desk. I am not a misogynist in any shape or form. But, it was a fact that the male receptionists were far more professional, pleasant, kind and polite.

Location, cleanliness, being quite central and having the ability to reach different place an main attractions on foot.

Stayed in November 2024

Weird smell coming from the toilet

Good internet connection, 10 min from must of museums

Stayed in November 2024

The size of the shower is small

It is a god location near the Museum Quartier, and you can reach center easily. Comfort Bad and good ize of the single one. 24h desk and polite staff

Stayed in October 2024

Pleasant stay, hotel room small, however, most are these days. A small fridge would have been appreciated. Staff were excellent.

Stayed in September 2024

Nice and clean. Newly renovated. Air con in the room.

Stayed in September 2024

The website indicated that there is an elevator in the hotel. Yes, indeed, there is an elevator, but we need to carry our luggage 1 floor up or down before taking the lift to the floor where we stayed.

Stayed in September 2024

Great value and excellent location between the Naschmarkt and Museum Quarter. Simple straightforward room, but everything was exceptionally neat and fixtures, furniture, bathroom esp looked brand new. Zero complaints. Kind and helpful staff.

Stayed in September 2024

Wifi is dreadful in the bedroom but fine in the foyer.

Location is excellent. Rooms are functional and quite spacious. Very friendly and helpful staff.

Stayed in August 2024

AC wasn’t so good. Fridge could be provided at this time.

Location was so good. Staff is helpful.

Stayed in September 2024

Location was really good and the room, facilities, great, AC was brilliant.

Stayed in July 2024

The room was so small and the floor was covered in old carpet.

Location was very nice

Stayed in August 2024

Perhaps more hot food at breakfast?

The location was perfect for us. Easy to get to from Wien hbf and close to the Naschmarkt. The rooms were lovely and spacious with great air-con (needed in Vienna in August).

Stayed in August 2024

carpets in the room

big clean rooms, good breakfast, close to the city center, very helpful and friendly staff

Stayed in August 2024

We had to ask for a kettle but it was no trouble for the staff. Complimentary tea and coffee would have been welcome - I had just expected it.

Great location. Good sized rooms for a family. Good value.

Stayed in August 2024

Slow internet wifi sometimes stops .. toilet and bathroom too small

Location … air conditioner in the room

Stayed in August 2024

A bit dated inside

Good location and friendly staff.

Stayed in July 2024

Location

Stayed in August 2024

The main problem was the WIFI which was not good. We could not use the WIFI in the room and we had to go down to the lobby.

The stuff was excellent, the location is very good, the main problem was the WIFI which was not good.

Stayed in August 2024

The bed was a bit uncomfortable for me. It could be a personal preference though

Nice and helpful staff. I felt welcome. Thank you guys! AC is very powerful in the room

Stayed in August 2024

The wifi is a bit slow

The place is clean

Stayed in August 2024

Maintenance man needs to be available

Good location, clean and quiet

Stayed in July 2024

There was no electric kettle in the room

Locatiion, room, cleanliness (without breakfast)

Stayed in July 2024

I liked the hotel. No negative feedback

Great location. We could walk to all the main attractions. Lovely hotel. Reception staff were very helpful with directions. Clean.

Stayed in July 2024