Waltendorfer Gürtel 8-10, St. Leonhard, 8010 Graz, Austria
Based on 45 hotel reviews
8.1Cleanliness
8.7
Comfort
8.4
Location
8.2
Facilities
7.9
Staff
9.2
Value for money
8.5
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 21 December 2021
Mileva
SerbiaOnly thing, this time we did not have coffee machine in the room, which was always previously available.
We already stayed in this hotel few times and everything was fine.
Stayed in December 2021
Reviewed: 18 November 2021
Alexander
Austriavery close to the technical University.
Stayed in September 2021
Reviewed: 15 November 2021
Denis
GermanyFew hairs
Quiet place, comfortable,nice reception
Stayed in November 2021
Reviewed: 15 November 2021
Otto
AustriaCannot say !
All one wanted was on offer ! We did like the Breakfast !
Stayed in November 2021
Reviewed: 6 November 2021
Texnikk
UkraineFacilities need some cosmetic upgrades
Friendly staff, good price
Stayed in November 2021
Reviewed: 30 October 2021
Jakub
PolandVery good hotel, nice staff, also very good breakfast. There was an option to prolong stay for few hours for part of the price - very convenient!
Stayed in September 2021
Reviewed: 23 October 2021
Anastasia
SloveniaToo warm in the room, otherwise very nice. Also would love to have more paper cups in the room for tea or maybe even normal cups.
The room was nice, the bathroom very clean, the staff very friendly.
Stayed in October 2021
Reviewed: 11 October 2021
Anna
GermanyBig, clean room, comfortable bed, clean bathroom, good location, helpful staff
Stayed in October 2021
Reviewed: 3 October 2021
Takuya
JapanQuiet environment but not far from the city center
Stayed in September 2021
Reviewed: 20 September 2021
Volodymyr
UkraineIf you don't mind to live Near cemetery windows could face it
Good chain Hotel, very good and helpful staff, free parking, super money value, not only for one night to explore the Graz, Billa at the corner, opera house and city old center possible by foot or short ride, spacious room and bathroom, balcony, cleanness, large comfortable bed a lot of pillows
Stayed in September 2021
Reviewed: 1 December 2021
Tricha
IrelandWe couldn't get food when we arrived that evening.
It was clean and spacious. Staff were nice and helpful
Stayed in September 2021
Reviewed: 24 November 2021
Jan
Czech RepublicNothing at all.
Very nice hotel in quiet area (next to the cemetery with easy access from motorway and in walking distance to city center. Paid parking lot is available. Room was bigger than standard and clean. Staff was nice and helpful.
Stayed in September 2021
Reviewed: 7 November 2021
Vasile
Romania-
Very good hotel with big and clean room. Not in the city center but we could reach the city center in 20 minutes by foot. Nice staff.
Stayed in November 2021
Reviewed: 20 October 2021
Expert
Russiano stress
nice hotel. parking
Stayed in October 2021
Reviewed: 20 September 2021
Denisa
Czech RepublicSimple but cozy room, clean bathroom and delicious breakfast. Yum!
Stayed in August 2021
Reviewed: 20 September 2021
Riccardo
ItalyThe room was very comfortable and spacious with a nice city view balcony. Very good and rich breakfast. The breakfast room was really bright and welcoming. The hotel is placed half an hour by walk from the city center, but it is goodly connected with public transportation.
Stayed in September 2021
Reviewed: 20 September 2021
Zbigniew
PolandVery good location, personnel very attentive and supportive
Stayed in September 2021
Reviewed: 11 July 2022
Bert
NetherlandsThere are no comments available for this review
Stayed in July 2022
Reviewed: 23 January 2022
Nicole
AustriaThere are no comments available for this review
Stayed in October 2021
Reviewed: 15 December 2021
Kristina
SloveniaThere are no comments available for this review
Stayed in October 2021
Reviewed: 21 November 2021
Altino
PortugalThere are no comments available for this review
Stayed in November 2021
Reviewed: 3 November 2021
Upul
AustriaThere are no comments available for this review
Stayed in October 2021
Reviewed: 26 October 2021
Theodoros
GreeceThere are no comments available for this review
Stayed in October 2021
Reviewed: 17 October 2021
Małgosia
PolandThere are no comments available for this review
Stayed in October 2021
Reviewed: 12 October 2021
Vladimir
GermanyThere are no comments available for this review
Stayed in October 2021
Showing 1 – 25
Playa del Carmen, Mexico
Morro de São Paulo, Brazil
Bangkok, Thailand
Eich, Switzerland
Macedonia, USA
Mandalay, Myanmar
Garjia, India
Civitavecchia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content