The pillows were bad, the wardrobe sliding doors were poorly designed, the soundproofing of the rooms was only reasonable, the rooms and the entire hotel were a bit untidy and some places had been left unmaintained. I would pay special attention to cleanliness. There were too many broken ski racks in the ski room and the ski room was not locked. In the pool department there were deficiencies in soap and functioning showers.

the bed was quite good, the room had a lot of storage space, the saunas and the pool area were good, the breakfast was good, the dinner was generally tasty. The staff was friendly and approachable, thank you!

Stayed in February 2024

We had "halbpension" (breakfast and dinner). We had perfect quality breakfast, but the cook made so delicious food for dinner, especially soups, and main dish. What I can recommend, the food and the cook recipies are so much more than expected. Another great thing was staff (receptionist, waitress at restaurant were fast, very warm, and extrememly helpful. thank to them, our stay was also very pleasant. Hotel has own bar, so you can easily get something fresh apresski drink. Hotel has own spa, and pool, it´s very welcoming after skiing.

Stayed in March 2024

To far from Maxyrhofen

Great spa facilities and breakfast

Stayed in January 2024

Restaurant has no ala carte, only ordering dinner in the morning

Stayed in January 2024

Somehow there was no soap or shampoo in the bathroom!

spacious room with gorgeous views, balcony and excellent mattresses - Friendly owners with a BoHo feeling to the great terrace/garden/ outdoor space

Stayed in October 2023

Internet in the room wasn't great - had to use cellular data

Great hotel! Why? It has - Amazing food in the restaurant - way better than other meals we had this holiday - Friendly staff - Nice rooms and swimming pool - A great location if you want to ski. It is a few minute drive from the Horbergbahn. There is sufficient place to park at the hotel and the ski lift.

Stayed in March 2023

Wifi router is poor(we were able to connect only after 4 days). If you arrive late, hotel doors are closed and you need to get clear directions how to get in

Good location, convenient for visiting Zillertal ski resourts. Good breakfast. Nice spa area incl sauna. Friendly staff (we had few problems which were compensated by nice free coctail drinks)

Stayed in March 2023

This review has been hidden because it doesn't meet our guidelines.

breakfast, spa, dinner

Stayed in January 2023

We noticed there were wasps and flies trapped in the honey pot. Although we didn’t want any honey, we mentioned it to the staff, to make them aware of this.

There was a beautiful terrace where we ate our meals. There was a DJ playing great music in the evening. Breakfast was lovely. Very nice and also varied. Rooms (panorama) were lovely and had outstanding mountain views. Really lovely. Definitely will come back.

Stayed in July 2022

Beuatiful view from the room (panorama appartment). Perfect location just next to a shuttle stop, 5 minutes from Horbergbahn lift. Nice spa.

Stayed in March 2022

Free room upgrade with fantastic view, babybed prepared although we said it is not needed. Nice spa, pool area.

Stayed in October 2021

The breakfast…they should add more variation and the quality specifically the scrambled egg 🙈

The location is great, the staffs are friendly specially Tamara who is very accommodating.

Stayed in August 2021

Amazing location near to the lifts. Very friendly staff, especially Czech girls at the breakfast. We had a halfboard and the dinner was very delicious (starter, main food and desert). I would say it was the best food we ever had at the hotel. Breakfast was also very tasty. Wellness area is perfect. We had a panorama room which was modern, new and clean with amazing view from the bed. We enjoyed our stay in the hotel very much and we will definetely come back.

Stayed in April 2024

Lovely hotel Great views of the mountain snow from our room Fantastic staff / lovely owners Was there to go skiing in Mayrhofen 15min away from centre in taxi Next time there will stay in same place

Stayed in February 2024

I didnt like here and dont recommend if you want to have a rest. I dont know why here are SPA if you cant have a rest/relax. 1) we arrived at night, from 2 am (night) starts loud music, we were very tired after flight, we hadnt any rest/sleep. Same night was another - loud music, cant sleep. No one cares (reception doesnt work at night, so it wont help you). We had 2 night parties. When parties over (I think party people left hotel) after 2 quiet night, starts others night parties in other rooms. I told that to reception they only offered to pay hotel fees - 22 eur when you leave. No any compensation for 3 night parties from 5 night stay. 2) weak breakfast: Only 2 dishes every morning (eggs and sousages). Weak choose. No any food For childrens like pancakes and etc.

Stayed in February 2024

no kettle or drinking water in the room.

Very convenient location, nice staff, delicious food.

Stayed in January 2024

Overall positive staff engagement but quality of service / food not on par with prices.

Allowing for pets was the only filter used when searching for accommodation - so was a major disappointment when then they said this was not possible.

Stayed in January 2024

First of all, there is completely no value for money, personnel is extremely impolite, you have to wait for you dinner to be served for around 1,5h, this is unacceptable. The quality of food itself from dinner is below all standards, they use leftovers from breakfast to make dinner (salmon tartare). The room was cleaned but bed were not made. Besides, there is no towels in the spa area, you have to bring towels from your room.

Breakfast was fine and one of breakfast waiters was very helpful and kind.

Stayed in January 2024

Very good location, ski bus right in front of the hotel. Good breakfast and dinner. Staff very nice ... and this amazing family atmosphere .... I recommend and will definitely come back.

Stayed in March 2023

Perfect view from the room, great location with skibus right from the hotel, nice spa with pool with mountain view, nice well equipped saunas. Very comfy.

Stayed in March 2023

wi fi practically didn’t work!!! during all stay there is no towels in sauna there wasn’t shower gel in sauna and one day sauna was cold (50 gr. C) there was no shower gel and shampoo in the room breakfast was absolutely the same during all our stay

there was nothing special in the hotel everything 3+

Stayed in February 2023

We like the property because the rooms are large. The food is delicious and the owners and staff are very friendly.

Stayed in April 2022

Honestly nothing.

The room had a very nice panoramic window where you can just watch the mountains around. The spa has a unique and cozy design, a really nice place to chill. The staff was really friendly and helpful with every question or request

Stayed in July 2021