Burgstall 12, Mutters, 6162 Innsbruck, Austria
#36 of 71 hotels in Innsbruck
Guests' ChoiceBased on 163 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.4
Value for money
8.3
Free WiFi
8.3
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End of dialog contentReviewed: 23 September 2024
David
United KingdomBreakfast was OK but not the best
Good location, typically Tyrolean
Stayed in September 2024
Reviewed: 31 August 2024
Henrik
DenmarkThe morning bread was very dry. A refrigerator in the room would be nice. And Coffee facilities ..
Very nice and helpfull People..
Stayed in August 2024
Reviewed: 20 August 2024
Nancy
FranceThe room and the bathroom were a bit small.
Very nice place with a great pool and excellent breakfast. The access to Innsbruck is very easy by the train and the village is also very pretty!
Stayed in August 2024
Reviewed: 19 August 2024
Mervyn
United KingdomThere wasn't anything we were not happy with.
Mountain views from our balcony. Lovely swimming pool. Delicious breakfast and evening meals. Friendly staff. Free taxi from the airport.
Stayed in August 2024
Reviewed: 8 August 2024
Amaia
SpainBreakfast was a bit poor in my opinion, not a lot of variety although the quality of the products was good.
The hotel is in Mutters, next to Innsbruck, in a secluded area (20 minutes by tram). It is designed following the Tyrolian style, it is a familiar hotel. The stuff was really nice and helpful really caring for their clients.
Stayed in August 2024
Reviewed: 8 August 2024
Di
AustraliaThe weather was quite hot rooms were not air conditioned
Breakfast was very good great selection inc scrambled eggs Excellent dinner menu, delicious food and great service
Stayed in August 2024
Reviewed: 8 August 2024
Gavin
Czech RepublicWe liked the location, the breakfast, the pool, the ease of access to Innsbruck
Stayed in August 2024
Reviewed: 1 August 2024
Nigel
United KingdomThe only negative was no tea & coffee making facilities in the room and no fridge. If it had these facilities it would be 5*
Beautiful location and very clean, staff were lovely and friendly food was excellent
Stayed in July 2024
Reviewed: 30 July 2024
Benoit
FranceOur room was located above the restaurant, this could be a bit noisy in the morning if windows were opened.
Proximity to Innsbruck either by train or car (10-15 minutes), the welcome card supplied free of charge allowing to enjoy several cable cars (we stayed more than 3 nights), the pool and sauna after the day of trail or visits 😀. Kindness of personnel.
Stayed in July 2024
Reviewed: 19 July 2024
Sharon
United KingdomRoom was a bit small but adequate.
Location perfect for travelling through Austria to Italy. Parking at the side of the hotel and lots of spaces available. Very friendly staff and the evening meal was super.
Stayed in June 2024
Reviewed: 13 July 2024
Adar
United KingdomThe spokes under my window weren’t pleasant
The staff is great Excellent food Lovely location
Stayed in July 2024
Reviewed: 8 July 2024
William
United KingdomCoffee tea was not available on Sunday understand why restaurant was closed
Location welcome
Stayed in July 2024
Reviewed: 6 July 2024
Walaa
Saudi ArabiaNo iron in the room and they charged me 5 euro for ironing
The place
Stayed in July 2024
Reviewed: 1 July 2024
Richard
United KingdomPerfectly satisfied as the hotel and area met with expectations.
Lovely room with a view Spotless and well appointed Excellent and very friendly, helpful, welcome Good English by everyone Great breakfast and evening meals
Stayed in June 2024
Reviewed: 1 July 2024
Monica
MaltaNo small fridge in room.
Welcoming, well run, and very convenient for persons travelling by car.
Stayed in June 2024
Reviewed: 24 June 2024
Rosie
AustraliaThe only thing I would say it was missing was access to tea and coffee facilities. Either in room or in the public space.
Beautiful well appointed hotel, a wonderful blend of old and new. Nice setting with great views and space outside to enjoy the summer fresh air. It’s just a moment out of town so quite but walking distance to every thing.
Stayed in June 2024
Reviewed: 22 June 2024
Mary
United StatesThere was nothing we didn’t like.
Lovely view from our room. Wonderful breakfast. Staff very friendly and helpful. Nice restaurant in hotel. We had a wonderful dinner.
Stayed in June 2024
Reviewed: 1 June 2024
Michael
United KingdomNice stop. Good transport links
Stayed in May 2024
Reviewed: 26 May 2024
Zana
SloveniaThe hotel has very nice atmosphere with great facilities, friendly and helpful staff. Even though it is located outside of Innsbruck, it is well connected with public transport.
Stayed in May 2024
Reviewed: 15 May 2024
Salvatore
AustraliaThe room was a little small - I would have liked a desk area to be able to use my computer
All was excellent especially the helpful staff.
Stayed in May 2024
Reviewed: 11 May 2024
Thet
MyanmarNothing
Very clean and comfortable. Nice Mountain View from my single room. Staff are very nice and helpful. They always fulfill my needs in the room such as kettle, extra heater, etc. Swimming pools and sauna are clean.
Stayed in May 2024
Reviewed: 5 May 2024
Anne
United KingdomThe team were friendly and the pool was fabulous
Stayed in May 2024
Reviewed: 28 March 2024
Kim
United KingdomPERFECT 😁😁
Everything about this place was perfect,staff were fantastic views amazing and the welcome card a bonus tram stop 2 minutes away I had an amazing stay and would recommend this place to anyone 😄🤟
Stayed in March 2024
Reviewed: 26 March 2024
Stephen
United KingdomNo hot vegetarian options at breakfast (scrambled egg often contained sausage/bacon etc). No hot drink facilities in the room.
Location, sauna/pool facilities, views from the room, helpful staff, free travel pass on public transport included
Stayed in March 2024
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