We loved everything about our stay - the location, the room, the food, and mostly - the host! Anette made our stay very special in every way. I don't think I can find the proper words to describe our experience, I can just say that if you have the chance - you need to stay here! You won't regret it! We also tried the gourmet restaurant - another unforgettable experience, so you should also try it if possible. I hope we get the chance to come back to this lovely place!

Stayed in July 2024

Breakfast could have had something more for Vegetarians

Excellent Hotel with exceptional space and surrondings. Very helpful information and tips provided about Zell am See town and nearby area. A special Thanks from us for upgrading us to a large Suite room. We will surely recommend to family and friends visiting Austria

Stayed in June 2024

We had the restaurant dinner, 6 courses chosen form a menu of about 8, one with a wine pairing. This was our self indulgent holiday treat but by goodness we thoroughly enjoyed the whole experience. Food was unbelievable and the wines..all Austrian,,,were a revelation. The location by the way...awesome.

Stayed in May 2024

Nothing

Absolutely stunning place.. superb location just near the lakrside.. brilliant rooms and sumptuous food. Host Anette is fantastic and takes personal attention on every single aspect. This place simply stole our heart away ... mesmerising experience. They also have free parking.

Stayed in May 2024

The spa area is well equipped, but basic. Here one could do more

The property is a gem. Especially off season, when things are a bit cooled down!

Stayed in April 2024

Everything is good.

Friendly staff. Very near to lake. Professional and personal touch. Mayer’s restaurant dining experience is superb.

Stayed in March 2024

Too popular to have a chance of upgrading the room. It should be a good news, however.

At that time, there were two options, and I was very glad that I finally chose this one to stay for two days.

Stayed in February 2024

my only (very small) criticism was that the rooms were very warm, but easily solved by opening a window slightly, so really not an issue. You do need a car to stay here though (which we did). If not driving, I would probably recommend staying in the centre of Zell or Kaprun, but still visit the restaurant if you can :-)

The Hotel setting is amazing, just off the lake and it's a beautiful old building, full of character, but updated with all modern features. The breakfast was great - amazing Omlettes, but also vast choice of many other items to suit most people. The michelin starred Mayer's restuarant linked to the Hotel is just incredible - probably the best dinner I have ever had (it's expensive, but it's worth it). Frau Mayer and her staff are all very friendly, professional and very knowledgeable - ausgezeichnet gastfreundschaft !!

Stayed in February 2024

It would be good for the fishermen cabin to have wifi for future visits.

Location of the hotel. We stayed at the fishermen cabin and the place is just great for disconnecting and enjoying the lake and Zell am see. The hotel itself has great restaurants, spa for guests and its location is just perfect. Plus the welcoming and friendly hotel staff makes for a memorable experience.

Stayed in February 2024

Aminities like combé and cap shower not availabel

Location and the bilding

Stayed in December 2023

We stayed at Scloss Prielau for 3 nights, and it was extraordinary! The buildings, grounds, ambiance... everything was a dream. The hospitality was lovely and personal. We were so sorry to leave.

Stayed in October 2023

Absolutely beautiful Austrian castle, luxurious room with amazing views but cosy and comfortable too. Fantastic restaurant and friendly helpful staff all over seen by the lovely owner Frau Mayer.

Stayed in August 2023

A bit far from the city center to access bars/restaurants The bathroom needed some maintenance (stagnating water and non-closing shower door)

Incredible castle with a private beach on the lake Beautiful room with spectacular views on the mountains. The spa was a plus Breakfast was perfect

Stayed in August 2023

The striking point for us was that everything was perfect. We didn't feel that this was just luck, rather the result of a hotel philosophy. Room was outstanding in both form and function. The restaurant excelled with both meals and service. Most strongly, we got the impression that we were not just guests, rather returning family. This was the best hotel we have visited and we will surely return. Extraordinary! Thank-you!

Stayed in July 2023

Visitors should be warned about the prices applied in the gastronomic restaurant, the only option we had upon arrival. Good quality, but a considerable waiting time; it took three hours for a three-course dinner. Below average value for money.

Location, staff, quality of products, very good breakfast.

Stayed in July 2023

unfortunately there were nit 2 restaurants to chose from, either 1 or the other was available. When we arrived, only the a la carte restaurant was available and closed at 8 pm. Food and service were excellent but extremely expensive

fabulous property and room, beautiful setting

Stayed in July 2023

The breakfast (22€) could have been included in the price. The room could have air conditioning, luckily it got a bit cooler in the night. Maybe there could be also thinner duvets during summer.

Nice walking distance from Zell am See. Friendly staff, special to stay in a castle!

Stayed in July 2023

Can't think of anything

The fisherman's lodge was very cozy and private, and with great proximity to the lake. The food in the hotel restaurant was also delicious.

Stayed in March 2023

Everything was perfect.

This beautiful old castle has many furniture and art pieces from ages gone by, but bathroom and beds were most modern, as was the sauna area. Excellent breakfast buffet. We felt like the lord and lady of the manor. The restaurant serves traditional Austrian food at normal prices.

Stayed in June 2023

Best waiter in the restaurant :). Very good bed.

Stayed in May 2023

I booked Chalet which located a little far away from main building

Beautiful Schloss hotel, close to the lake

Stayed in May 2023

Absolutely nothing.

This is the most beautiful, peaceful, idyllic spot. We rented the 3br suite. It looks absolutely enchanting in the photos but the photos don’t even do it justice. Huge, beautiful bedrooms and the most gorgeous living areas. You will feel like a princess staying here. The restaurant in the castle is charming and lovely with excellent food and even better service. I cannot recommend this hotel more highly. Perfection.

Stayed in March 2023

Very dedicated and professional staff!!! Great service and food!!!

Stayed in March 2023

Everything was perfect!

It was the most pleasurable stay at Schloss Prielau! We had a blast as a group of 9 people. Annette was always there to help, making sure we were looked after and had a great time. She couldn't have done more for us and she made our stay absolutely perfect! Restaurant at the hotel was great, Mayer's 2 stars Michelin restaurant is a WOW! Rooms are fabulous and very spacious. Beds are so so comfy, I had best nights sleep for ages! All the staff at the hotel were absolutely top class and Annette is a star! Thank you, Thank you for looking after us (not easy to please a group of 9!) and I am sure we will be back very soon!

Stayed in February 2023