Plattenrain 1, 6471 Arzl im Pitztal, Austria
#1 of 53 hotels in Arzl im Pitztal
Guests' ChoiceBased on 27 hotel reviews
9.7Cleanliness
9.9
Comfort
9.9
Location
9.6
Facilities
9.8
Staff
9.8
Value for money
9.0
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 22 August 2024
Oana
Austria-
Amazing location with great view over the mountains. Good food and really nice staff. If you would like to go for hiking, there are many trails available from the accommodation.
Stayed in August 2024
Reviewed: 20 August 2024
Khaled
Saudi ArabiaBeautiful location, amazing view and friends staff
Stayed in August 2024
Reviewed: 18 July 2024
Marcel
GermanyThe breakfast just doesn’t live up to 4 stars standard
Phantastic location, truely a mountain hide-away Lovely design and architecture
Stayed in July 2024
Reviewed: 17 July 2024
Victor
NetherlandsA great hotel, in a superb location. Perfect for a quiet vacation. Spatious room, excellent service, good restaurant and lots of SPA facilities, nice outdoor swimming pool. Extremely friendly stuff. Quite easy to reach this place, if following the right route. Very convenient location if you enjoy hiking. Liked everything about it. Will probably go there again.
Stayed in July 2024
Reviewed: 21 March 2024
Alexandra
IsraelI didn’t like to cook my eggs for breakfast
Wonderful place with amazing view, people and food. Very comfortable and quiet. Love in every detail!
Stayed in March 2024
Reviewed: 27 February 2024
Vasil
GermanyThe temperature of the water in the pool could have been a bit warmer, if you want to stay longer then 20 mins. If it is snowing a lot it could be hard to drive the last 100m to the hotel if the car is not 4x4.
The location of the hotel was amazing, on the top of the hills with stunning views of the surrounding mountains. The service was good as well, every one was smiling and very kind. The SPA was very specious with 2 very big and one smaller sauna, fitnes, outdoor infinity pool and more. 3 to 5 gang menu was very delicious as well.
Stayed in February 2024
Reviewed: 16 February 2024
Blagovesta
PolandExceptional place with amazing view and great hospitality! I would love to come back.
Stayed in February 2024
Reviewed: 25 September 2023
Irmantas
LithuaniaOnly one thing - hotel staff deliver a breakfast basket to the room with food, but guests need to prepare hot dishes and coffee themselves. Despite this, the food quality was excellent.
This hotel was built and established by a family, and that warmth is evident from the moment you step in. It's an amazing place with helpful and friendly staff, many saunas, outside heated pool. Though there's just one restaurant, it was sufficient for our 4-night stay. They offer complimentary e-bikes for guests to explore the surroundings. If any issues arise, they are fixed promptly.
Stayed in September 2023
Reviewed: 3 September 2023
Lenka
Czech RepublicNot a single thing
Location, equipment in Top quality, Staff⭐️
Stayed in August 2023
Reviewed: 26 August 2023
Berrie
GermanyIt was really top, only a car is needed to visit other touristic attractions. From hotel you can wallk in the mountains or rent for free very good E-MTB.
Reallly a top hotel for holiday, very nice and large appartment, super view from balcony, great food.
Stayed in August 2023
Reviewed: 9 August 2023
Liisi
EstoniaLove this place
Stayed in August 2023
Reviewed: 9 July 2023
Jack
United KingdomStunning location and super friendly, accommodating staff. Highly recommend this hotel. We will be back!
Stayed in June 2023
Reviewed: 19 June 2023
Tim
United KingdomBeautiful location, excellent staff, noticeable effort made by everyone on the property making a stay an absolute pleasure.
Stayed in June 2023
Reviewed: 2 March 2023
Karl-immanuel
SwitzerlandThe meals were perfect. New building, extremely friendly staff and they even let us stay longer so we could enjoy the last day in the SPA
Stayed in February 2023
Reviewed: 25 February 2023
Bane
BelgiumEverything was great,thanx to the all staff and family. We will see each other again. Greetings
Stayed in February 2023
Reviewed: 7 January 2023
Catherine
United Kingdomnot enough hooks in the bathroom to hang things. oven mitts would have been helpful. cost of the third person in the 2 person room. advertised cost was for the room then the hotel charged half again for the third person. get that there maybe a small charge for additional laundry but not the full cost. poorly marketed.
everything - it was perfect.
Stayed in January 2023
Reviewed: 9 October 2022
Gareth
GermanyHigh up on the side of the Pitztal valley, this hotel has stunning views and is absolutely peaceful. It is modern and simultaneously traditional, decorated in high-quality materials in a chic contemporary rustic style. The apartment was well-designed and equipped with plenty of space. The spa area is similarly luxurious and shares the same amazing views from every room, sauna and the pool.
Stayed in October 2022
Reviewed: 3 October 2022
Ali
Saudi ArabiaNothing..
Highly recommend to anyone looking for relaxation and exceptional experience! Service, Attitude, Realization of all your requests at the first request! Very tasty food, very friendly staff! Awesome hotel !!!!
Stayed in September 2022
Reviewed: 25 March 2024
Laurence
SwitzerlandA slightly more personalized service would do really good. The place is huge and the numerous appartments are often empty, (we heard they belong the private owners who rent them with the hotel), nothing wrong with that, but the atmosphere is clearly different to the lively, family-owned hotel we were hoping to find. We missed communal areas and a nice bar, there are only a few seats by the entrance. On the flip side, the spa was very spacious and often empty, too! Breakfast quality was below our expectations. It seemed to be mostly industrial food, same every day, and did not seem fresh. In the evening we had some really nice dishes. Our room had no view on the valley and was rather dark due to the sun not shining in directly, that was quite different to what the hotel advertises online, hence why we found the lack of communal areas important
Beautiful location, and very kind reception from the owners daughter. We found the Spa to be really wonderful. Beautiful area if you enjoy more remote locations!
Stayed in January 2024
Reviewed: 27 July 2023
Kenber
NetherlandsWhile taking a shower, unfortunately, the shower water did not go away, so there was water everywhere. We couldn't find anyone because it was night, we took a shower in the water by the pool in the morning.
Location and sweet pool
Stayed in July 2023
Reviewed: 28 September 2024
Afik
AustriaThere are no comments available for this review
Stayed in September 2024
Reviewed: 5 September 2024
Erwin
NetherlandsThere are no comments available for this review
Stayed in August 2024
Reviewed: 28 February 2024
Pierre-alain
GermanyThere are no comments available for this review
Stayed in February 2024
Reviewed: 30 June 2023
Radu
GermanyThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content