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Reviews of Hotel Planai by Alpeffect Hotels 4 stars

Coburgstraße 53, 8970 Schladming, Austria

#52 of 62 hotels in Schladming

Guests' Choice

Review score

Based on 54 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.7

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.0

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 11 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 3 nights

    only a small outdoor pool without indoor pool or gym

    Very convenient location, delicious food option, clean large of room, helpful staff.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Great reception, great view, good breakfast but horrible smokers room smell
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room smelt of old smokers, pretty nasty smell there. You have to pay for parking

    View onto the mountains. Breakfast was really really good. Reception (Michael from Denmark) was outstanding - friendly and super helpful.

    Stayed in June 2024

  • Reviewed: 22 February 2024

    9.0
    Top ski resorts
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The food in the hotel was excellent, the spa center was good with a panoramic view

    Stayed in January 2024

  • Reviewed: 16 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 4 nights

    Nothing - we were very happy with our stay

    Location is perfect - right by the lift, check-in and check-out was the fastest we ever had, has parking, rooms are very spacious with modern bathrooms and very good shower. Food is adequate for the price - breakfasts are varied, standard hotel fare, dinners could be more fun

    Stayed in February 2024

  • Reviewed: 29 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The opening hours of the restaurant for the breakfirst are too short (just until 9:30) and the staff closes the restaurant sharp on the clock.

    The location of the hotel is great.

    Stayed in January 2024

  • Reviewed: 14 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Optimal location for skiers in the center of Schladming. Helpful staff, tasty breakfast.

    Stayed in January 2024

  • Reviewed: 24 August 2023

    7.0
    Good location but a bit expensive considering limited services and amenities
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights

    While their rooms had king sized beds, instead of a single king sized mattress, they provided 2 single bed mattresses kept side by side without any topper. I found it a bit uncomfortable. Pillows were also very uncomfortable and way too thin. Apart from that amenities were very limited for the price. For example, no room service. Also, if you want an ice bucket or cutlery or glasses, you will have to collect them from the bar. No electric kettle or complimentary tea bags/coffee pods in the room. I have travelled to different parts of the world and even the most basic hotel rooms that cost less than 1/10th the price of this hotel room provide these complimentary services. Swimming pool was tiny and if there is one group of 5-6 people already in there, you won't feel like going in as it would feel overcrowded. We enjoyed our stay but considering the price, I felt the hotel was not a good value for money

    Location is perfect. Right next to the cable car that can take you to the top and you get a complimentary Sommercard if you travel between May and November (check the official website for more details) if you book any hotel in this area. The rooms were spacious and we had booked 2 rooms, they gave us connecting rooms which was even more fun for the kids. The grocery store is also right under the hotel so that was very convenient. Except for one person, rest of the staff we interacted with was polite and knowledgeable

    Stayed in July 2023

  • Reviewed: 16 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights

    There is no lunch in the "all-inclusive" not even an option to eat a lunch in the hotel.

    The breakfast and you can pack yourself a lunch, free drinks all day for reasonable amount of money. Great stuff and great location if with a little kid.

    Stayed in August 2023

  • Reviewed: 17 July 2023

    9.0
    Perfect location, nice hotel
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 5 nights

    - there is no minibar in the room, so it is not possible to store anything in the fridge - parking in underground garages for a fee of EUR 9/night

    The hotel is well located - directly across the street from the cable car to Planai (a card included in the price, that allows you to have one up/down ride free of charge in the surrounding resorts per day), a supermarket right in the hotel building, approx. 100 m from the hotel pedestrian zone with restaurants and shops. We had quite spacious room for 2 adults and 2childre with one doublebed and two bunk beds. The food is perfect - breakfast is the same every day, but the offer was wide enough. As part of the half board, it is possible to pack a snack for a day trip (+ there is a soup at noon and afternoon coffee in the hotel, but we did not try). Dinner rich, all food was perfect. Drinks are included in the price (wine, beer, soft drinks - you can tap everything yourself in the restaurant, or ask for other drinks at the bar). There is a small pool on the inner terrace of the hotel - if there aren't too many people, you can do a few laps in it, otherwise it's more just for cooling off after a hike. All staff were very helpful. Parking is possible in underground garages, but for 9 EUR per day.

    Stayed in July 2023

  • Reviewed: 10 July 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room + 1 Adult
    • Stayed 2 nights
    • Submitted via mobile

    Room was very smal for the price paid.

    Friendly staff, nice SPA area

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    I booked full board (there is also all inclusive option which includes drinks), expecting 3 meals, but none of these include lunch! You only get basic breakfast and great dinner. How is that possible that there is no lunch in all inclusive? The very definition of full board/all inclusive is that it includes all 3 meals in the day. Instead there were only cookies and coffee after 15.30, along with soup at noon, so we had to improvise lunches during the stay. I'd really like to know more about this.

    The location is great (even though Schladming itself is not that big so most locations are good), you get Sommer Card which holds a big value, clean rooms and hotel.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    8.0
    It was good 😊 Staff and service was excellent 😊
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 2 nights
    • Submitted via mobile

    The room carpet is dirty. I saw some bug 🐞

    Near to everything :)

    Stayed in June 2023

  • Reviewed: 22 June 2023

    9.0
    tolles Hotel, Top Lage,
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    Lage optimal

    Stayed in June 2023

  • Reviewed: 8 February 2023

    7.0
    great location, new pillows needed and two per person. also mattress too hard
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    lumpy pillow on the bed and only one pillow. hard mattress.

    location and friendly staff

    Stayed in February 2023

  • Reviewed: 19 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    wlan

    Das All inclusive

    Stayed in September 2022

  • Reviewed: 27 March 2022

    8.0
    will come back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    all good. just fix the bedding issue.

    excellent

    Stayed in March 2022

  • Reviewed: 26 March 2022

    9.0
    Well worth a visit, especially for skiing in Schladming.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Inconsistent Wi-Fi in the rooms

    Close proximity to the ski lift. Attentive and friendly staff. Exceptionally clean. Great sized rooms and good selection of food

    Stayed in March 2022

  • Reviewed: 9 February 2022

    8.0
    Pleasant hotel with an excellent location for skiing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    - average breakfast - modest hotel for 4 *, but still very pleasant

    - access to the garage house and ski storage room - access to the ski slope directly from the ski storage room with lift - ski resorts - large room

    Stayed in February 2022

  • Reviewed: 26 January 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Very good location, just next to lift and apre ski.

    Stayed in January 2022

  • Reviewed: 1 January 2022

    9.0
    great skiing hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    spa was a little basic

    perfect location

    Stayed in December 2021

  • Reviewed: 2 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 3 nights
    • Submitted via mobile

    Hi, I would really pick up iné highligt od our stay a that was very helpful staf especially the receptionist. Thanks Planai fór a great Holiday

    Stayed in May 2024

  • Reviewed: 28 February 2024

    5.0
    Not good value for our money
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 7 nights
    • Submitted via mobile

    Staff did not speak German at all, with the exception of one lady at the front desk. The rooms are very small. The food came in a great variety but was not tasty, more like school cafeteria. At the checkout, a significant number of drinks appeared on our tab, which we had not consumed (getting them removed was no problem, though).

    Prime location at the base of the mountain, within walking distance of the city center. Everything was very clean.

    Stayed in February 2024

  • Reviewed: 7 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room + 2 Children
    • Stayed 4 nights
    • Submitted via mobile

    the breakfast was boring and not really exceptional and they advertised the pool which works only during summer. These all were poor compared to the price we paid.

    perfect location, beautiful ennvironment and kind, professional personnel

    Stayed in January 2024

  • Reviewed: 9 April 2023

    10
    recommended for stays in Schladming
    • Leisure trip
    • Family with young children
    • Double Room + 1 child
    • Stayed 1 night
    • Submitted via mobile

    clean and comfortable, good breakfast. right next to ski lift

    Stayed in April 2023

Showing 1 – 25

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