Habsburgergasse 5, 01. Innere Stadt, 1010 Vienna, Austria
#276 of 383 hotels in Vienna
Guests' ChoiceBased on 984 hotel reviews
8.0Cleanliness
8.2
Comfort
8.2
Location
9.7
Facilities
7.6
Staff
8.7
Value for money
7.9
Free WiFi
8.1
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End of dialog contentReviewed: 21 June 2024
Kim
United StatesThe room was dingy and not well cared for. Staff was not friendly, especially when we were checking in from an overnight international flight.
Great location and we were able to check in early.
Stayed in May 2024
Reviewed: 21 June 2024
Terhi
GermanyThe soundproofing of the room was weak and sounds from the yard and neighboring rooms could be heard clearly. There was a safety instruction in the room, according to which the window should have been broken with a hammer in an emergency. However, the emergency hammer was not in the room.
The breakfast was tasty, and the staff was friendly. The hotel was tidy and pleasant, and the historic 18th century milieu was atmospheric. The room was not big, but it was sufficient for one person. The location is excellent and the hotel is very easy to reach with the public transport. There is a piano in the breakfast room (although it was not tuned).
Stayed in June 2024
Reviewed: 19 June 2024
Victor
SpainThe breakfast was so delicious 😋
Stayed in May 2024
Reviewed: 18 June 2024
Charles
United KingdomA good central location Pleasant hotel with a fine breakfast Very helpful staff.
Stayed in June 2024
Reviewed: 14 June 2024
Trevor
United KingdomAll staff very helpful, but I felt the particular help I received from the shift manager, Clivia, was exceptional and made my stay in Vienna perfect.
Stayed in June 2024
Reviewed: 13 June 2024
Rajita
United KingdomThe hotel did not have air conditioning! Can get hot in summer.
Great location ,good and helpful staff Very clean and comfortable place to stay.
Stayed in June 2024
Reviewed: 12 June 2024
Mohammed
Saudi ArabiaNo parking There is no trolly to take you luggage’s There is no Air condition
The location
Stayed in June 2024
Reviewed: 12 June 2024
Barbara
United StatesNo a/c, but they did provide a fan.
Fabulous location! Wonderful breakfast. Coffee in lobby. Nice big room.
Stayed in June 2024
Reviewed: 6 June 2024
Priya
MalaysiaOld , carpet in room musty , breakfast was mediocre
Location location location ! And very helpful staff , 24 hour hot drinks available
Stayed in June 2024
Reviewed: 31 May 2024
Catherine
HungaryThe room was a bit small, but over all nice.
Location was great, service was very nice, and i would recommend the hotel.
Stayed in May 2024
Reviewed: 30 May 2024
Mayer
IsraelNO AIR CONDITION IT SHOULD BE MENTIONED IN YOUR SITE THE BREAD AT BREAKFAST WAS NOT ENOUGH GOOD..
LOCATION
Stayed in May 2024
Reviewed: 26 May 2024
Monika
SwitzerlandIt was a unique experience to stay in this hotel as it has a very unusual layout. Other than that the location was perfect same as breakfast, it was just awesome! Staff was also friendly and I liked the size of my room
Stayed in May 2024
Reviewed: 18 May 2024
Amaly
United StatesOld carpets. Old paint.
Antique hotel that was once outstanding. Now it needs an update.
Stayed in May 2024
Reviewed: 16 May 2024
Kevin
IrelandVery little not to like. An unusual room structure in the hotel but it is in a superb location.
Loved the friendly atmosphere of this unique hotel and the wonderful staff.
Stayed in May 2024
Reviewed: 22 April 2024
Eliza
CyprusThe stairs (outdoors)looked dangerous,Very old building
Location ,staff,breakfast,loved the coffee take away policy
Stayed in March 2024
Reviewed: 22 April 2024
Nataliya
UkraineSome external corridors in the hotel are quite cold and wet when the weather is not good outside!
Very central place and old style building Welcoming and warm reception. Tea and coffee are all the day in lobby for free
Stayed in April 2024
Reviewed: 21 April 2024
Maria
NetherlandsThe room was little warm. Not enough towels. Pillows were too soft.
Breakfast staff were great and the food was great. All of staff were very friendly.
Stayed in April 2024
Reviewed: 20 April 2024
Omer
IsraelThe sound on the floor when you’re on the way to the room is little bit scary - because of the construction
We are very pleased with all of the hotel workers, especially Sam,and the woman from the breakfast that was great for us! Everyone always wanna help, it was great !
Stayed in April 2024
Reviewed: 20 April 2024
Mahadi
JordanNone
Amazing location, within reach of the city main street and underground station, staff very nice, allowed us for early check in when the rooms are ready,
Stayed in April 2024
Reviewed: 19 April 2024
Theresa
IrelandNeed soundproof windows and doors. Floor carpets look dirty. Furniture need some updating.
Location, excellent breakfast, friendly & helpful staff
Stayed in April 2024
Reviewed: 16 April 2024
Claire
United KingdomAs I said room a little hot.
Could not fault this hotel. Great location, breakfast was very good , staff helpful and polite. Room comfortable if anything a little hot but I think we had usually hot weather. Free coffee in the hotel reception lounge was added bonus. If I return to Vienna I would book this hotel again no hesitation. Thank you for a wonderful stay.
Stayed in April 2024
Reviewed: 8 April 2024
Simon
United KingdomNothing really.
Good location. Got a free upgrade. Staff lovely.
Stayed in March 2024
Reviewed: 7 April 2024
Peter
SloveniaVery few TV channels actually worked (but this is a minor inconvenience).
They upgraded me to a bigger room, the staff is friendly. Hotel is in the historical centre.
Stayed in April 2024
Reviewed: 2 April 2024
Bianca
GermanyThe bed and the pillows were not as confortable as i expected from a 4 stars hotel. We stayed at the room 117 which has the entrance outside of the building, in front of a kitchen or something like that where we could hear dishes banging all the time.
The location.
Stayed in April 2024
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