It’s too old, the beds are not as comfortable, the sofa was broken, so we ended up sleeping in the same bed. The hosts didn’t speak any English, it made it very difficult to explain our needs.

It was great location.

Stayed in June 2024

The car parking was a hassle

Ok spot but class inside huge 2mx3m paintings inside hotel and many all originals

Stayed in June 2024

expensive stiff iranian receptionist staff small bathroom

clean helpful far eastern receptionist staff

Stayed in June 2024

The location of this hotel is the selling point. For the rest, it leaves a lot to be desired. The wifi in my room was awful. I asked the night reception if there was anything he could do and he was not helpful. The receptionists who worked the day shift were very helpful. My room was tiny and the bathroom was small. The shower stall was tiny. I'm 5"3 and slim. A bigger and heavier person would have had a hard time showering! The bed was more like a cot with a terrible mattress. I slept horribly for the three nights I was there. As I said you pick this hotel for the location and nothing much. I didn't take breakfast because there are great places for coffee around the hotel. It is a great location.

Stayed in June 2024

Close to the famous sights

Stayed in May 2024

Had a huge bulky door key. Small problem really

Easy walking to main sites, hospitable staff, and a taste of Vienna from another era. A university district do lots of young people and vitality.

Stayed in May 2024

We booked this hotel with Air Conditioning but we couldn't use it because they said now the season starts.

Easy access and self-check-in at midnight

Stayed in May 2024

The room definitely needs redecoration since the hotel claims to be 4 stars. It is old but clean, which is great. However, the shower was broken. And the bed wasn’t that comfortable. There was also barely any light in the room.

The staff there is great, friendly and very helpful. The location is good, not far from the city center. The breakfast was ok, although the coffee machine definitely has to be changed.

Stayed in April 2024

The hotel is definetly not an easy walking distance to anything. You should probably use public transportation. Some places like Belvedere and Schoenbrunn impossible to walk to. We were there for six days and the breakfast never varied. No more scrambled eggs and wiener for mr. be ready for huge crowds everywhere. Not cheap.

The property itself was fine probably a three star. The castles etc were awesome.

Stayed in April 2024

Wireless some times doesn't work in my laptop in my first day. So couldn't see movies.

Breakfast was very good. But for childrens weren't any crepes.

Stayed in March 2024

shower hose broken and leaking.

breakfast ok.

Stayed in March 2024

Bed

Good choice of food Beds need improving - mattress quality

Stayed in February 2024

AC did not work (probably because it was winter). Warming batteries worked only in the morning and in the evening and were not really hot. Sounds from adjacent rooms are clearly heard. There is a gap between the entrance door bottom and the floor, as a result of which it is not dark enough in the room in the night, because the light penetrates from the corridor to inside the room. The Wi-Fi was not stable. The most important for me at least: the hot water in the shower was not really hot. At the maximum hot level, it was warm enough to take shower, but not really hot.

Good location, close to the city center. Polite and helping staff. Very good and tasty breakfast. Nice old-fashioned European style of rooms and building.

Stayed in February 2024

no TV control, although mentioned to the satff a few times. Shower, looked poorly repaired. For sure not a 4-star hotel. 2-Star would be fine.

Stayed in February 2024

Everything was great except of the cold , you most know that people come from different countries and not all of them are used to this kind of cold , I’m telling because you’re a great place to stay and very nice people

Stayed in January 2024

The room felt a litte bit stuffy and dusty but otherwise no issues.

the room was very spacious, very warm as it was super cold and snowing, the breakfast options were varied and delicious! It was slightly dated and a bit dusty but quite good value for money.

Stayed in November 2023

Breakfast could have been better and a least a bit more diverse. Style of the hotel is very kitsch, big paintings, color of table covers etc. I think the place needs interior designer.

Room was spacious enough for the price. There was always hot water in the shower. Location was pretty good an close enough to city center to travel on foot.

Stayed in January 2024

It was old. The facilities and toilet and furniture. It needs a good revamp.

It was on a very good location. Loved the smiling faces of staff. It was great price for value

Stayed in December 2023

Just a short 15 minute walk from the center and the Rathaus Der Stadt is locsted in a very good position just in front of the University Campus. You'll find some restaurants option for the evening (and Zum Gangl in the campus is just amazing) Bed and sofa-bed are comfortable and the kitchen fornitoure great as well as the perfect temperature in winter. It looks very clean and absolutely safe.

Stayed in January 2024

Very good location and the receptionist was very friendly and profesional. Close to tram station.

Stayed in January 2024

Not that extra, the bathroom was not that clean Breakfast could have been better, the scrambled eggs were sad looking, not enough cold cuts

Close to the city centre

Stayed in December 2023

when I wanted to go out of the room..the door wouldn't lock..I had to try countless times whenever I close the door..so that it could lock..

Everything nice..I have just one complain.

Stayed in December 2023

very good and healthy breakfast

Stayed in November 2023

Helpful and friendly staff.

Stayed in November 2023