Postgasse 14, 01. Innere Stadt, 1010 Vienna, Austria
#235 of 387 hotels in Vienna
Guests' ChoiceBased on 736 hotel reviews
8.2Cleanliness
8.5
Comfort
8.3
Location
9.5
Facilities
7.8
Staff
9.3
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2023
Mairita
LatviaSmall ants appeared in the room, but they did not bother us.
The rooms are very good, clean, beautifully made beds. The location is very good, close to the old town of Vienna. Breakfast is very good, you could safely take some fruit with you to eat during the day. We drove to the airport early in the morning and the reception offered us breakfast to go, a very nice gesture.
Stayed in May 2023
Reviewed: 30 May 2023
Natalia
Belgium.
location very close to city center, staff very educated and able to help
Stayed in May 2023
Reviewed: 29 May 2023
Linda
AustraliaI was a bit apprehensive when I first entered the property. I even wondered if I was at the right place. Someone told me to go up to level 8 for reception. Maybe an idea to have that advertised more clearly when you arrive into the building.
Room lovely and clean. Position of hotel great, able to walk everywhere.
Stayed in May 2023
Reviewed: 26 May 2023
Geoffrey
United StatesGreat location, cean and very flriendly helpful staff, excdellent breakfast
Stayed in May 2023
Reviewed: 18 May 2023
Taylar
Australiasmall room, however good for a short trip!
great for a short trip! lovely staff! breakfast good!
Stayed in May 2023
Reviewed: 16 May 2023
Emanuela
RomaniaClean location
Stayed in April 2023
Reviewed: 15 May 2023
Elizabeth
CanadaWaiting for the elevator.
Room, tour, breakfast were all really good.
Stayed in May 2023
Reviewed: 13 May 2023
Μάνος
GreeceSmall room, not as depicted in photographs. The fact that the bathroom was separated with the toilet, and the toilet was way too small and shared, while the bathroom was private.
Great Location near metro station and walkable distances to most of the sightseeings, Great service, polite employees.
Stayed in May 2023
Reviewed: 9 May 2023
Emma-jane
United Kingdomnot keen on a shared bathroom.. it was ok, but I think just a preference to choose a room with a private bathroom (they do have them)
The staff were excellent, the location immense. This is a budget hotel, and when you first arrive it doesn’t look anything special. But .. the value for money and the extra touches and helpfulness from the lady on reception about Vienna really do make it perfect for a short city break. And the included breakfast, even if you are in a budget room, is very good
Stayed in May 2023
Reviewed: 5 May 2023
Anahit
Czech RepublicThe elevator wasn't comfortable.
Great check in experience, Fabulous breakfast.
Stayed in April 2023
Reviewed: 27 April 2023
Alessandra
Italyperfect location to visit the city. very close to the metro station. The room was clean and comfortable.
Stayed in April 2023
Reviewed: 21 April 2023
Maria
GreeceThe location of the hotel was fantastic, as was the hotel itself. Everything was above expectations. Nice breakfast too.
Stayed in April 2023
Reviewed: 18 April 2023
Sally
AustraliaEntrance area lacking a welcoming environment. Breakfast was only adequate. No tea making facilities except at breakfast.
It was clean, warm and well located
Stayed in April 2023
Reviewed: 16 April 2023
Rovshan
Azerbaijanif you want to take a shower water get cold after a while, so you should be quick
clean, amazing personal, receptionist helped a lot
Stayed in March 2023
Reviewed: 9 April 2023
Rc
Portugallocation and breakfast
Stayed in April 2023
Reviewed: 7 April 2023
Jan
Czech RepublicDeparture.
Bed and breakfast.
Stayed in April 2023
Reviewed: 4 April 2023
Yannis
FranceStaff is kind
Stayed in April 2023
Reviewed: 2 April 2023
Maxpowersf
SpainThe mattress and the pillows were way too soft for my taste.
Confortable and spacious room, the location was great, the staff was super polite. Good options at breakfast.
Stayed in April 2023
Reviewed: 16 March 2023
Irina
RomaniaThe bed, actually there were 2 single beds next to one another, rather than having a double bed as I had specifically booked. Breakfast was pretty minimal, it can be improved. Quite noisy, because of noisy neighbors, slamming doors in the middle of the night.
Location is great if you want to visit the city. The room was clean, warm and the staff very friendly.
Stayed in February 2023
Reviewed: 13 March 2023
Zane
LatviaBasic and outdated toilet. The old school toilet seat with the shelf - good for examination of your "production", but too much smell for shared toilet. Only 1 key for a room was provided. If you happen to go to the shared toilet in the night and forget that the door of the room locks automatically and you forgot the key - either have to knock up your travel buddies or go to the reception for help. Rooms, reception, showers are located on different floors so you have to walk up and down. the main staircase of the building.
The breakfast room was very nice and the breakfast surprisingly good and with good choice. Was not as big as in a hotel (no hot meals like eggs, sausages, etc), bet plenty of everything else. The room looked freshly refurbished with the new furniture and was made very comfortable despite its small size. Bath robes to go to the shared facilities. Excellent location - in 5 minute walk you are in heart of the Old city and 10 min walk to Vienna midi train station which has S7 to the airport. We even found free parking on the next street. Very friendly reception, thank you!
Stayed in March 2023
Reviewed: 22 February 2023
Ben
Irelandclean, central and friendly staff.
Stayed in February 2023
Reviewed: 21 February 2023
Theodoros
Greeceall is good
the location and the reception team
Stayed in February 2023
Reviewed: 18 February 2023
Pauline
United KingdomNo tea making facilities or fridge in the room
We had a family room. Great size, separate shower & WC
Stayed in February 2023
Reviewed: 14 February 2023
Kristjan
EstoniaVery small bathroom, very tiny lift, room was located at 8th floor.
Location, breakfast, very quiet, large bedroom
Stayed in February 2023
Reviewed: 10 February 2023
Paul
United KingdomAll 3 staff members we met were very nice and exceptionally helpful. The room was very comfortable and extremely clean as was the bathroom. The breakfast was excellent and the hotel has a superb location. I would be surprised if there is a better hotel at this price in Vienna.
Stayed in February 2023
East London, South Africa
Dietzenbach, Germany
Rotterdam, Netherlands
Cheserex, Switzerland
Chapala, Mexico
Nové Hrady, Czech Republic
Fortaleza, Brazil
Whangamata, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content