Nothing everything was fine with the hotel that I experienced.

Location was good, staff friendly and hotel clean

Stayed in June 2024

A bit dated given that it looks just the same as 10years ago when it was openee under Falkensteiner brand and was staying there then.

Nice staff and clean premises

Stayed in June 2024

Bar prices were over priced and staff member not welcoming

Good location near metro Big rooms and comfortable beds

Stayed in June 2024

If breakfast were cheaper we would of included it

Lovely clean room and very nice shower

Stayed in June 2024

Rooms were nicely done and clean too. Breakfast good too with great variety of food and having one's omelette/fried eggs cooked there and then. One could also find a waffle maker :)

Stayed in April 2024

I had only one request when i booked- room with separate beds, because we are friends on business trip. They confirmed it's ok. But when we arrived, they gave us room with one bed. So, one simpe request ignored.

Clean, safe, good parking (but expensive, 26 e per night, it wasn't noted here during booking). Overall, totally average experience, nothing special, ok for 1 night stay.

Stayed in June 2024

Love it, cute room, make up table is a great plus. The single beds were a bit small but manageable. Close to station but a bit far from center/ sightseeing bus stop.

Stayed in May 2024

The bathroom and toilet doesn’t have a door at all which is absolutely weird. The room service is bad, all they do is just making the bed and vacuum cleaning, no collecting the trash from the tables, no making your staff to look tidy.

The rooms are very fresh and are exactly as in the pictures. The hotel is only 2-3 minutes to the tram station which makes it very easy to move around the city. Breakfast is of good quality, don’t expect smth extraordinary though. Staff at the reception were very polite and helpful.

Stayed in May 2024

No air conditioning available and windows can't be opened. Was really hot and stuffy to sleep.

Big rooms

Stayed in May 2024

Cushions are so soft, I used all of them to get comfort. Maybe some slight repair in the room, as it looks it is needed.

Excellent location, very modern rooms, no to much furniture what I like at all. Welness and sauna are excellent, I spent working time on terace and it was stunning.

Stayed in May 2024

No flip flops,fridge empty

I like this hotel.Montly I use it for short layovers.Check in is very easy going,room is spacious.

Stayed in May 2024

The floors could be cleaner in the room. They need better towels. The worst thing is that they advertise that there is air conditioning in the rooms. That is a lie. And I was disappointed that the hotel would lie to its guests. The windows don’t open either, so it was difficult to deal with. It’s a shame such a great hotel doesn’t have air conditioning, but they say they do. It’s not fair to the customer. They need to take it off of the room description. It’s a lie. DO NOT STAY IN THIS HOTEL IN SUMMER MONTHS. YOU WILL DIE OF HEAT.

It’s a beautiful hotel. The rooms are wonderful. Beds were amazing. Shower and bathroom well appointed. We really liked the beauty of the windows as well. Floor to ceiling windows.

Stayed in May 2024

Noise of the klima

Size and facilities of the room excellent

Stayed in March 2024

Small and expensive garage (25 eur per day). Really weird elevator route from parking area to the room and it takes ages to get the elevator ride in first place. Dirty room and leaky shower. On contrary to cleaning staff and breakfast staff, reception staff was rather rude and lacked proper hospitality experinces including proficiency of German and English.

Great breakfast.

Stayed in February 2024

Stuff is not friendly!

Hotel is good. Very clean, the room is comfortable.

Stayed in May 2024

Great room and facilities. Was a short safe walk from public transportation for 2 females traveling alone. The staff printed out tickets for us that we needed for train routes

Stayed in May 2024

The room windows couldn't be opened, and the air conditioning was not effective. Since we're "cold" sleepers, this was a negative for us. The cleaning service was rather sporadic and unpredictable (but the room was clean). The hotel breakfast is vastly overpriced, unless you like a huge breakfast. We found inexpensive cafes in the neighborhood. The bar was nice, but the prices definitely much too high.

The room was very quiet, at all times of the day and night. It was also spacious. The fitness facilities were quite good - new equipment in good working order. The roof terrace was nice, but the weather was too windy to really use it. The staff was always friendly. On the whole good value for the price we paid. The hotel is close to subway and streetcar lines (about a five-minute walk)

Stayed in May 2024

When I arrived, I presented my residence permit to the receptionist. However, he informed me that he couldn't check me in unless I presented a driver's license instead. I didn't understand why my driver's license was considered more important than my residence permit, as I primarily use the latter in Austria, reserving my passport for use outside of Austria. Additionally, he wasn't even friendly when I politely pointed this out. Other staff members were very friendly and helpful.

The location was perfect for me, and the breakfast was lovely as well.

Stayed in April 2024

Maybe I am just a bit too picky about certain things, but it feels like the floor does need to be cleaned more often. Other than that nothing else to be complained about.

The room was quite spacious and the proximity to the underground is great. Sadly I didnt manage to try out the Sauna and the Spa are, however it was one of the reason why I booked the hotel.

Stayed in April 2024

No option to turn off aircondotion, and it was working all the night with uncomfortable breez.

Nice breakfast, comfortable rooms

Stayed in April 2024

Not very well sound-proofed. You can hear the traffic on the street and people next door.

Nice and big rooms. Well located. Good breakfast.

Stayed in March 2024

Great location, very nice room and very helpful staff, specifically Raoul at reception...very helpful and helped make the stay very enjoyable

Stayed in February 2024

N/a

I hade upgraded room with terrace ! Very nice staff, amazing breakfast

Stayed in March 2024

We asked for a glutenfree and milkfree breakfast and it was garanteed. However, at breakfast they could only serve us glutenfree bread (no other toppings or granola...).

We liked our stay. The breakfast was really delicious. We had a large room. The hotel is located at a 3-min walk to the metro station.

Stayed in March 2024