Salzburgerstrasse 1, 5671 Bruck an der Großglocknerstraße, Austria
Based on 198 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.6
Facilities
7.2
Staff
7.7
Value for money
7.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 September 2024
Nicu
Austria4 person and only two bath gel without hand gel
Stayed in September 2024
Reviewed: 5 September 2024
Glenn
AustraliaThe bed was not very comfortable and the pillows were very disappointing - they seemed to be very old with little filling so you needed 2 or 3 to give you any support. Also the towels provided were small and pretty worn. The breakfast was ok but lacked much variety,
The location was excellent. It was a very traditional hotel with large rooms and an excellent shower with plenty of hot water. The wifi was also very good.
Stayed in September 2024
Reviewed: 29 August 2024
Lee
CanadaNo toiletries, terrible hair dryer
Quiet location, location good for our needs.. restaurant in hotel very good.
Stayed in August 2024
Reviewed: 13 August 2024
Andrew
United KingdomRooms are dated.
Staff were very helpful. I was leaving very early so they prepared a takeaway breakfast for me.
Stayed in July 2024
Reviewed: 9 August 2024
Elena
United StatesBreakfast was feeling, yet not characteristic of the area
A little old, but so unique and charming
Stayed in July 2024
Reviewed: 16 July 2024
Khalid
OmanStaff need to be more welcoming to the visitors Some Furniture are old. But not bad
Location is good almost in the center of the small town bruck Lift is available
Stayed in July 2024
Reviewed: 14 July 2024
Charlotte
DenmarkPool looked dirty, and uninviting.
Accommodating staff.
Stayed in July 2024
Reviewed: 12 April 2024
Kožgu
LatviaPoor breakfast.
Good location. Parking. Tasty restaurant.
Stayed in April 2024
Reviewed: 21 February 2024
Jane
United KingdomWe weren't aware our room wasn't in the main hotel building
Great breakfast. Wholesome and plenty of it.
Stayed in February 2024
Reviewed: 3 February 2024
Laszlo
HungaryRooms must be cleaned up. Pillows are way too soft so bad sleep in general for those who do not like. Breakfast choice is good but small buffet room was really crowded.
Good location, nice old style furnishings
Stayed in February 2024
Reviewed: 14 January 2024
Lenka
Czech RepublicPillows
Stayed in January 2024
Reviewed: 30 December 2023
Peter
SloveniaIn the villa I stayed in, you can hear everything from the next room. The towels have also had a long "working life", but they were clean, and that is what is most important.
I didn't have very high expectations, judging by the comments of the visitors. So I was somewhat positively surprised. The room was clean. The breakfast was nothing special, but you could easily find what suited you. A big plus in my case was the fact that breakfast was available from 6 am onwards, as I went a couple of times to ski resorts that were a bit further away. It's also a good thing that there's plenty of parking for hotel guests around the hotel, and there's an underground garage, which comes in handy in winter, as you don't have to clean the your icy car in the morning. The staff was very friendly and competent. The price of the hotel is not very high compared to other hotels in this part of Austria.
Stayed in December 2023
Reviewed: 18 September 2023
Kārlis
LatviaGroßglocknerstraße was wery noisy. A lot of motorcyclists were passing by.
Nice place were to stay overnight before going to cross Großglockner pass.
Stayed in August 2023
Reviewed: 17 September 2023
Jakub
PolandOldschool room
Stayed in September 2023
Reviewed: 10 September 2023
Tomi
SloveniaThe breakfast was very limited no option and even they didn’t have enough food for everybody
Stayed in September 2023
Reviewed: 10 September 2023
Jonathan
IrelandReception lady acted surprised and annoyed that I had arrived. Then asked me if I had 'just booked' (I hadnt, i had booked in the morning). Maybe it was a language misunderstanding. But not a very welcoming checkin experience. Also, asked for a 'peaceful room upstairs' (for which I got a confirmation from booking.com), but then when I arrived, I got a room in a building down the road about 100m and . . . .downstairs in the basement! Anyway, it was indeed peaceful so worked out in the end, was just annoying.
Postiive experience, mostly. Clean and functional room (w a bath!). Everything worked. Good location close to start of Grossglockner strasse. Breakfast was good w eggs n bacon. Internet worked and was fast.
Stayed in September 2023
Reviewed: 26 August 2023
David
United KingdomSomewhat tired 19th century hotel. Breakfast - stained tablecloths, poor quality coffee automat. stale bread with no tongs so people handled it, clear your own table. Room hairdryer not working. Less quality hotel - more YHA. You get what you pay for.
Good value and good location
Stayed in August 2023
Reviewed: 14 August 2023
Eglė
LithuaniaVery poor breakfast… the only warm food was boiled egg. 😅
Stayed in August 2023
Reviewed: 13 August 2023
Aleksandr
RussiaBreakfast is awful - the cheapest "Koenigsemmel" with cheapest Salami and cheapest Cheese. Coffee was crap (could not drink at all), "juice" from the machine was crap. Mattress is too hard and the pillows are too thin.
Room was clean and tidy. Bathroom in the room is in a good condition. Location is perfect, in the middle of a town and just in about 10-15 driving minutes from Grossglockner. Garage for a motorcycle (though it's opened and not secured). Staff was friendly and helpful. Restaurant by the hotel is nice and provided a very nice and tasty dinner on the terrace outside (not included in the booking, obv.).
Stayed in August 2023
Reviewed: 6 August 2023
Rudra
IndiaBed comfort and staff behavior
Location and view from the room
Stayed in August 2023
Reviewed: 28 July 2023
Rebecca
United KingdomWould have liked a kettle in the room and extra pillows.
Beautiful pool - sadly didn’t get to use it but looked amazing. Friendly staff. Great to have breakfast included.
Stayed in July 2023
Reviewed: 12 July 2023
Ramesh
United Arab EmiratesVery old hotel, no AC or fan, Corridor are small. Poor breakfast.
Rooms are big, location is good.
Stayed in July 2023
Reviewed: 27 June 2023
Adrian
PolandSeperate beds were not provided as requested
Underground parking
Stayed in June 2023
Reviewed: 12 March 2023
Olga
LithuaniaBreakfast very poor, without hot dishes, trochen room always cold.
location is good, close to the Kaprun, Zel am See slopes, 1 hour to drive to Kitzbuhel. spacious rooms, near by comes shuttle bus the nearest slopes.
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content