Am Winterhafen 13, Kaplanhof, 4020 Linz, Austria
#36 of 49 hotels in Linz
Guests' ChoiceBased on 619 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
7.9
Facilities
8.0
Staff
8.4
Value for money
7.8
Free WiFi
8.5
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End of dialog contentReviewed: 11 June 2024
Vlatka
AustriaFriendly staff, quick check in.
Stayed in June 2024
Reviewed: 9 June 2024
Graham
United KingdomHouse keeping knocked and entered room before I had checked out, house should not touch a room untill told by reception that a guest has checked out
Very short notice in booking to arrival,
Stayed in June 2024
Reviewed: 8 June 2024
Stephan
AustriaWater temperature was deviating
Stayed in June 2024
Reviewed: 24 May 2024
Bosko
SerbiaVery clean and confortable, good food, close to the river and the city centre, very good value for the money.
Stayed in May 2024
Reviewed: 27 April 2024
Željko
Czech RepublicLiterally the only opportunity we found was the fact that while there is an underground garage at the premises for parking purposes - its use is actually billable. It's not a very high amount, but it is somewhat disappointing. Additionally - the quality of paper on which said garage passes are printed is not exactly well-suited for travelers. it's a regular receipt-type paper which does not handle wet conditions well - and the machine scanning the ticket is exposed and so the paper can easily get wet. The card popping out of the machine if one does not have a pass is a of a better quality. But these are generally nitpicks, and staff is accommodating when it comes to parking as well.
Staff was quite friendly and helpful, rooms were clean and comfortable - maintained regularly as well, and the overall comfort was high. Location was also quite convenient, as we traveled by car and the access to the highway was right next to the hotel, and we used Linz as an HQ of sorts during our trip, so that was a big plus for us. Furthermore, it not being exactly in the center meant the traffic density in the evenings also dropped down, making it generally more comfortable for a family.
Stayed in April 2024
Reviewed: 26 April 2024
Mika
GermanyThis was my second stay here and I knew to upgrade to a room at the opposite side of the highway. The traffic at the highway starts after 4.30 in the morning and makes it impossible to keep the window open (my preference). What caught me by surprise were the costs of parking and a daily Kurtax normally associated with holiday resorts at the beach. This is ridiculous and a mere cashing for business travellers.
Everything is really clean and tidy, personnel very nice and helpful, the food in restaurant excellent (that rib eye steak, wow 😋). Breakfast is more than plenty and everyone should find what they want. Parking in the garage is very functional.
Stayed in April 2024
Reviewed: 15 April 2024
Peter
United KingdomCar parking for disabled too expensive.
Convenient with 24 Hours check-in desk.
Stayed in April 2024
Reviewed: 8 April 2024
Michael
AustriaRooms are a bit used, but it is great value for money.
Great Location, next to the start of the Linz City Marathon. Great view over the Danube. Very friendly staff!
Stayed in April 2024
Reviewed: 22 March 2024
Ljubomir
SerbiaNo TV signal in the room but since I was staying for only one night with late arrival I didn't make complaint.
Nice restaurant and breakfast was good with lots of choices.
Stayed in March 2024
Reviewed: 25 February 2024
Nadine
AustriaThe sauna was ok, but the sauna needs a re-fresh. Also the rooms are very old.
The breakfast was really good.
Stayed in February 2024
Reviewed: 20 January 2024
Balázs
HungaryExpensive parking taking advantage that the hotel is in a remote area with lot of prohibited parking area. Half of the rooms are facing the noisy bridge traffic. When asked to change room they wanted to charge extra.
Stayed in January 2024
Reviewed: 12 January 2024
Kilin
SwitzerlandBreakfast was quite basic, the staff a bit unfriendly, especially when we arrived after 22
The family apartment was big and roomy, bed comfortable
Stayed in December 2023
Reviewed: 14 November 2023
Michael
BelgiumComfortable room. View over Danube.
Stayed in November 2023
Reviewed: 11 November 2023
Cora
United KingdomThe bedroom itself was slightly dated. None the less, it was clean and exactly what we needed. Would have been nice if the aircon worked as the room was quite warm, especially for November.
Last minute booking, good service at the desk - they knew we were coming after booking it 15 minutes in advance. Bathroom was lovely and modern. Good amount of towels and pillows.
Stayed in November 2023
Reviewed: 3 November 2023
Saletosic
SerbiaThe approach to the hotel could be more accessible for pedestrians.
Clean and comfortable hotel with polite staff.
Stayed in October 2023
Reviewed: 18 October 2023
Margaret
United KingdomExcellent breakfast
Stayed in September 2023
Reviewed: 11 October 2023
Dragan
Serbiabut when we are talking about food it lacks little bit more of a choice for dinner. Also it could be a good idea to offer some mini bar cause if you need water during the night there isn’t any.
Hotel is perfect. Has perfect breakfast with wide variety of choice to eat and drink. Also paid garage is perfect and you have elevator access direct to it.
Stayed in October 2023
Reviewed: 5 October 2023
Michael
Czech RepublicShower water had extreme fluctuations from too hot to too cold. The television was low quality and did not have a lot of channels.
Bed was big and comfortable. Room was at a good temperature, had privacy, and felt very safe. Plenty of space to put my things.
Stayed in October 2023
Reviewed: 26 September 2023
Stephen
United KingdomNothing really, TV could do with updating to a more modern version.
Staff were very friendly and couldn’t do enough to help. Breakfast was very enjoyable with plenty of choice. Rooms very comfortable.
Stayed in September 2023
Reviewed: 16 September 2023
Chien
Germany-No water boiler in the room. -Costly parking in a location somewhat outside the city. -garage parking is a bit pricy.
-Good quality/price ratio. -Modern and newly renovated appearance. -Comfortable bed and pillows.
Stayed in August 2023
Reviewed: 9 September 2023
Zinaida
GermanyThe room was overall good, but to our surprise the heating was on (and on max.) regardless it was +29 outside. Our room was on the highway side, so opening windows was possible during the day only. Unfortunately we noticed that just before the departure and most of the time suffered from the bad and dry air. The staff was ok. (yes, Ok, strict minimum)
Stayed in September 2023
Reviewed: 1 September 2023
Daniel
Austriais a little bit outside of the city center but depends what you want to do
Clean, comfortable, breakfast is really good 👍
Stayed in July 2023
Reviewed: 29 August 2023
Taťána
Czech RepublicDouble bed would be nice instead of two singles together, but still comfortable enough to enjoy our stay
Air conditioning, nice view, nice room, parking under the hotel
Stayed in August 2023
Reviewed: 25 August 2023
Bianca
RomaniaCleaning has to be improved (we have found dirt in the bed (hair and sand) Breakfast should include more and diverse products (pancackes, fruits etc)
In general it was okay, the mattress was nice
Stayed in August 2023
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