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Reviews of Trans World Hotel Donauwelle 4 stars

Am Winterhafen 13, Kaplanhof, 4020 Linz, Austria

#36 of 49 hotels in Linz

Guests' Choice

Review score

Based on 630 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.9

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 22 September 2024

    9.0
    Great river views, comfy beds, friendly & accomodating staff, we would definately stay again
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night

    It was very busy/crowded at breakfast - there was a coachload.

    Upgraded to a river view The gym, suana and roof top lounge area Friendly staff Nice evening meal Very comfy beds Cosy outdoor area overlooking the river.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Too hot inside the room and it was smelly. They have to make a refund for me of at least 40% from the bill to make it fair

    The position....right next to A7 ....easy to get into

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night

    breakfast

    Stayed in August 2024

  • Reviewed: 2 September 2024

    9.0
    Good.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Would really appreciate if parking could be made available without additional charges. Also would be really great if they could provide a bottle of water for the guests.

    The hotel was in a quite location. The room was good.

    Stayed in August 2024

  • Reviewed: 21 August 2024

    8.0
    A great hotel near the City centre
    • Leisure trip
    • Solo traveller
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The breakfast was excellent and the facilities were good

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    Reasonable price, clean and easy to find
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived at 10pm, with a child and there were 5 groups queuing at reception, including other families, as the receptionist was going off shift and cashing up. So we had to wait 20 minutes to check in

    Close to motorway and easy to find

    Stayed in August 2024

  • Reviewed: 16 August 2024

    8.0
    Transit hotel 
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The restaurant is overpriced, the male member of the restaurant staff is unfit for his job, rude to the guests. I would like to warn future guests that they should pay close attention to what they order, write it down exactly, because if this man is on duty, there is a risk of being cheated. For example, our 10 people ordered 5 servings of wiener snitzer and 11 were on the bill. And of course we still had to explain that this much food was not ordered in total. So that's probably why we'll never come here again.

    Easy access, neat and clean rooms. Good quality food in the restaurant, great terrace, good wine selection.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    N/A - super gut

    Another night on return to homeland , hotel as usual provide all what’s you needs for night , comfortable bed and quite room

    Stayed in August 2024

  • Reviewed: 5 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff. Great breakfast. Nice terrace and draft beer at the evenings. 2 min walk from Danubes walking pathway.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Fine
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking should be inclusive, not separately charged; Kettle in the room would be nice

    Friendly staff, good location, clean rooms, A/C, fridge, good price for stay overall

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Good stay overall!
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    The surrroundings are not that well maintained (not the hotel fault, though). The hotel is surrounded by office buildings/warehouses and far from the city centre. The room setup is rather old (at least for the "upgraded" version) During breakfast guests are occasionally queuing for coffee, adding some coffee machines may help. There was a TV that was supposed to run ads in the elevator but the display was totally broken, like it took a direct hit. Not pleasant.

    Nice and helpful staff. Rooms were big and welcoming (and soundproofed, apparently), Good breakfast (and nice outside terrace). Undergroung parking. Open space nearby to walk your dog. Good for an overnight stay. For longer stays, I am not sure.

    Stayed in July 2024

  • Reviewed: 2 August 2024

    9.0
    Does the job.
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Having to pay for parking in the buildings parking garage if you don't want to park in the street.

    Affordable. Clean and Comfortable room. Friendly Staff. Nice location. Would be good for work-related stays.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Very good stay
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    Its location is next to the Danube river and you can walk along its shore, or you can go to the nearby bridge which has a sidewalk. Within 3 minutes walk, there's a bus station and you can reach Linz center in 10 minutes. It has a private garage costing €16 per night. It also has a nice terrace where you can eat, drink your coffee and watch the boats on the Danube river.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Excellent hotel in a great location. Really nice menu!
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Only one issue really that the aircon in the room did not work so it was uncomfortably warm for us Scots overnight 😂. We did not raise this issue with staff though so will not make a big deal of something we did not give them the opportunity to resolve.

    Underground parking. Staff were great. Room very clean. Had dinner and breakfast in the restaurant and both were amazing. Great location on the Dunube River. Had a great morning walk up the river and back through the city.. beautiful place.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    8.0
    Very good
    • Business trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night

    The staff at the reception desk was very nice but I would welcome to speed up the preparation of the invoices. Of course first day when I accomodated in the hotel I left my business card at the desk to prevent all the mistakes during the preparation of invoice. Even I entered all the details about my business trip to the paper form which the staff gave me to fullfill. Despite this fact the invoice was incorrectly prepared for the next day and must be recorrected for three-times untill it was correct.

    The locality was very beautiful. The nice views to the river, floating ships. Very good position for walking and sporting. I used also the gym in the hotel. Of course the equipment there was limited. I would welcome at least one barbell and few weights which will be possible to put onto barbell. And I would welcome also the simple horizontal bar mounted somewhere to the wall.

    Stayed in June 2024

  • Reviewed: 24 July 2024

    9.0
    perfect will say again.
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night

    pricey parking on site

    Clean room , very spacious, safe wardrobe , coffee machine with nice welcome pack. very friendly staff , explained details.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Arrival and check had a bad day

    Stayed in July 2024

  • Reviewed: 21 July 2024

    7.0
    Parking Garage was expensive, it should be gratis or at least less then 16€ /night The breakfast personal was loud a
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking Garage was expensive, it should be gratis or at least less then 16€ /night The breakfast personal was loud and lacking professionalism, while collecting the plates and curtlery sound of falling knives and forks was loud, there was not good ambiance to enjoy the breakfast, especially with the loud music too.

    Stayed in July 2024

  • Reviewed: 14 July 2024

    9.0
    Accommodation in such a facility is very pleasant and for short-term accommodation it will definitely meet expectations
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The simpler fitness equipment and some of the training machines didn't work properly - but maybe that's just my inexperience with this brand of fitness trainer :-)

    Very clean premises, easy movement between the garage and other areas of the hotel even with a large amount of luggage thanks to the self-opening doors and the location of the elevator. Care for cleanliness during breakfast in the common areas of the restaurant and also a large and varied selection of dishes. Functional air conditioning and a Nespresso coffee machine in the room - it will be very pleasing.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Nice, modern room with a good price
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom we did not like, it was okay for shorter stay.

    We did not hear any neighbours from other rooms. The bed was really comfortable. Coffee was available in the room. Room had a small fridge we used and there was a big TV, good air conditioning. There is a bus stopping nearby, which goes to the city centre quickly.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive food and you had just a couple of options, which weren't good enough.

    Very clean, nice rooms, pet friendly.

    Stayed in July 2024

  • Reviewed: 5 July 2024

    7.0
    Staff made an effort, but hotel disappointed
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 1 night

    We were there early and had to wait 2 hours for our room to be ready at 15:00, however as it was fully booked, we were told we had to wait at least another half an hour. We were tired and sweaty from a hot day, and as the hotel is far from anything, we had to wait there until our rooms were ready. We were given vouchers for drinks as compensation, which were welcome, and we were given a different room so we could get it earlier. Room however was extremely hot and aircon wouldn't work properly...Overall the hotel felt dated, tired, and in need of a makeover...But at least we had somewhere to sleep!

    The hotel was clean. The staff were very busy due to it being fully booked, so there was evident stress, but they were polite and helpful.

    Stayed in June 2024

  • Reviewed: 2 July 2024

    7.0
    Good enough if you are in transit...
    • Leisure trip
    • Group
    • Comfort Double or Twin Room
    • Stayed 1 night

    Even though I announced that we would arrive between 08.00 - 09.00 pm we found the restaurant closed. On their site, you can see another program, but that evening the restaurant closed at a quarter to nine. The lady from the front desk was in a hurry and not so friendly with us. Luckily it was an open bar and we could eat something after a long, long day trip. The position is for transit, near the motorway, in an industrial area.

    Room and breakfast.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Located next to the highway, great overnight stop on our long journey, lovely breakfast
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was too warm inside, so we slept with the window open. The air conditioner was very loud. Otherwise all fine.

    The bed was comfortable and the room had everything we needed for our one night stay, Linz was the midway point of our longer journey where we decided to make a stop. There is a bus stop about 3 Min from the hotel which took us easily to the city center (ca. 15 Mins), the old town is very nice and has lots of cool restaurants and shops. The breakfast was delicious with a great variety, and for us the location next to the highway was convenient. The staff was friendly and filled up our water bottles before we kept going the next day.

    Stayed in May 2024

Showing 1 – 25

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