Helenental 41, 2500 Baden, Austria
#4 of 8 hotels in Baden
Guests' ChoiceBased on 198 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.7
Staff
9.1
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 16 September 2024
Elena
AustriaGreat Location, friendly recreation, big pool
Stayed in July 2024
Reviewed: 13 September 2024
Olaf
NetherlandsWIFI is not working well.
Stayed in September 2024
Reviewed: 21 August 2024
Roman
Czech RepublicThere was nothing wrong with our stay. The only issue might be that they pampered us so much that now we’ll expect the same standard from other hotels, which might be a bit of a problem. :-)
This hotel truly took our breath away. This place is heaven, and for dog owners, it's a paradise. We arrived with some skepticism due to recent reviews we had read on Google, but all our doubts were dispelled. Our stay at this hotel was an amazing experience from start to finish, and we wouldn't change a thing. We only regretted that we stayed for just one day, but we will definitely return for a longer visit in the future. Dogs are warmly welcomed, pampered, and spoiled here. They can go practically anywhere with you, except for the spa area. In the room, we were greeted with bowls and treats for our dog, a blanket, waste bags—everything was just perfect. The surroundings of the hotel is magnificent.Everyone here is incredibly kind and friendly, always ready to help or offer advice. The check-in process was probably the fastest I've ever experienced. The room was also fantastic: very spacious, with a beautiful balcony overlooking the park. The room also had a minibar with some basic non-alcoholic drinks and beer. We had dinner at the hotel restaurant, which is served buffet-style, all-you-can-eat. And the buffet was simply amazing. There was a wide selection of salads, several main courses, various sides, cheeses, and desserts—the choices were extensive. What’s important is that every dish was of very high quality and delicious. We enjoyed our meal tremendously, and it was an indulgence well worth the money. The next day, we also had breakfast at the restaurant, again buffet-style, and it was wonderful. Once again, a very wide selection, with everything we like. In conclusion, our stay at Hotel Krainerhütte was an amazing experience. This is exactly how we imagine a hotel should care for and pamper its guests. This hotel can proudly boast its four stars from Hotelstars Union, as it fully deserves them. We can definitely recommend this hotel, whether for a short stopover or a longer stay.
Stayed in August 2024
Reviewed: 21 August 2024
Nikita
IrelandThe shower head wouldn't stay in place so you would have to hand hold it while showering. There was no aircon but there was a fan in the room. The dinner menu is a bit pricey but there are restaurants a few minutes away with cheaper options.
The breakfast was great with a wide selection to chose from. The rooms are neat, clean and comfortable. The location was great. Nicely tucked away in nature but just a short drive from the city center and the airport.
Stayed in August 2024
Reviewed: 20 August 2024
Sorin
RomaniaExceptional as usual
Stayed in August 2024
Reviewed: 12 August 2024
Igor
Czech RepublicNothing to dislike
Excellent hotel 10 minutes drive from Baden , own parking, very good food, friendly personal, good wifi. lovely grounds Strongly recommend as a weekend break.
Stayed in August 2024
Reviewed: 12 August 2024
Liana
RomaniaEverything is perfect! Like a nice surprise and puzzles! All you need is here! Forest, water, enjoyment, good food and excellent personal, perfect services!!!!
Stayed in August 2024
Reviewed: 5 August 2024
Barbara
SlovakiaNothing to dislike
Great location near the Baden, surrounded by woods
Stayed in August 2024
Reviewed: 4 August 2024
Ionut
United KingdomNothing to complain.
EVERYTHING
Stayed in August 2024
Reviewed: 21 July 2024
Peter
HungaryEverything was good.
Great location, beautiful garden, cool swimming pool, excellent breakfast and dinner, the chef of the kitchen, Laci is the king! Every colleagues, staff at the restaurant are kind and helpful. Close to Baden, where you can find many choices for foods, coffee and entertainment. Strongly recommended place. I’ll come back definitely.
Stayed in July 2024
Reviewed: 20 July 2024
Jennifer
AustriaNo aircondition No water cooker in the room for coffee or tea
The scenery
Stayed in July 2024
Reviewed: 19 July 2024
Lucia
SlovakiaGreat overall location, a lot of forests around, nice wellness indoor pool cristally clean, 1 finish sauna. Everything was extremely clean. I had a business room which was very nice. Restaurant dinner & breakfast a lot of choices great quality. Nice staff. Very nice hotel. Definately will come back.
Stayed in July 2024
Reviewed: 7 July 2024
Marek
Czech RepublicDuring our stay it was very hot. The rooms are without air condition.
Very beautiful place. The surrounding Vienna's forest is very nice place. Perfect restaurant. Very nice personnel.
Stayed in July 2024
Reviewed: 29 June 2024
Marius
SwitzerlandExcellent hotel to stay with dogs, the garden and surroundings are amazing for a relaxing walk. The dinner and breakfast are great too and the staff are really helpful and friendly. Thank you very much!
Stayed in June 2024
Reviewed: 27 June 2024
I
United KingdomAbsolutely nothing
Frankly just a perfect place to rest for a couple of days
Stayed in June 2024
Reviewed: 20 June 2024
Nikolai
AustriaThat we had to leave the place again. Our stay was just too short!
The hotel is situated in a stunning location with expansive, meticulously tended gardens that create a peaceful atmosphere. The staff, particularly Mr. Amir, a friendly waiter originally from Iran, stood out for their exceptional hospitality, making him the most welcoming waiter we encountered during our stay in Austria.
Stayed in May 2024
Reviewed: 17 June 2024
Ewelina
PolandThat I didn’t decide to stay longer. The temperature in the pool was a bit too cold.
Amazing area for vacation with a dog! Beautiful well maintained park with hammocks, chilling areas and even meditation rock on the river. Very calm and peaceful. It seems also like a great wedding spot. Breakfast was fantastic and you could bring your dog to the restaurant. I think because I stayed over Sunday and the place was pretty empty (apparently as other guests told me it’s super busy during weekdays as serves as a business conference/enagagement center too) they upgraded my room to much more fancier one. The view from the room at the garden was great and the the room was clean and well decorated. I loved the huge windows overlooking the park - my dog was watching it over at night 🥰
Stayed in June 2024
Reviewed: 10 June 2024
Adam
SwitzerlandAC did not work
Stayed in June 2024
Reviewed: 3 June 2024
Luka
SloveniaChlorine in the pool...
Stayed in June 2024
Reviewed: 19 May 2024
Roy
CroatiaEverything was fine
Great location, excellent breakfast, kind staff
Stayed in March 2024
Reviewed: 9 May 2024
Anna
HungaryBe aware that the restaurant is closed on Sundays.
Quiet location in the middle of the forest, but pretty well accessible by public transport (there is a bus every 1-2 hours to Baden). The whole hotel is modern and clean, the small wellness area is a nice extra.
Stayed in May 2024
Reviewed: 7 May 2024
Rhadoou
RomaniaLack of usual bathroom consumables (earsticks)
Nature
Stayed in May 2024
Reviewed: 23 April 2024
Valentin
RomaniaThe breakfast is really nice!
Stayed in April 2024
Reviewed: 28 March 2024
Gadi
IsraelWe recommended the staff to add a coffee/tea set in the room. The Sauna was quote small and the swiming pool was spartan
The hotel is in an excellent location from where you can go on a variety of trips in the area. The hotel has free parking. The rooms are spacious and comfortable. The breakfast was varied and delicious. A wide variety of different types of food and excellent service.
Stayed in March 2024
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