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Reviews of IntercityHotel Wien 4 stars

Mariahilfer Straße 122, Ecke Kaiserstraße 1-3, 07. Neubau, 1070 Vienna, Austria

#285 of 391 hotels in Vienna

Guests' Choice

Review score

Based on 903 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.3

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Loved the location close to lots of different transport. The staff were always helpful

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No Gym, Pool or parking.

    Location!! On the Mariahilferstrasse with all its shops/restaurants. Minimal walking distance from the Westbahnhof. Breakfast is incredible. Walk out the front door and there's a Billa Supermarket across the street. Had a single issue with the Air conditioning, which was fixed quickly. Our room on the 6th floor was overlooking the square (under renovation), which can be noisy when the window is open. Good sized room with a refrigerator, safe, and large wardrobe.

    Stayed in August 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Long waiting time at check-in

    Stayed in September 2024

  • Reviewed: 11 September 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great clean and modern room

    Stayed in August 2024

  • Reviewed: 9 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    broken shower holder thing, also part of the carpet was wet (recently cleaned?) probably should have reported these things straight away but we were tired and just wanted to rest! (reported it on check out)

    location and price were great

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Perfect for long weekend of sightseeing, but a little pricey for what is offered.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    The basic rooms are to be considered basic. Little out-dated and missing a small refrigator. Not a breaking point in my opinion. Shower entrance is elevated, so you need to step 10 cm up to get in. OK for us, but still sometimes tricky when getting out from a slippery floor. I would expect a lower price for the provided amenities. We did not include the pricey breakfast, because there are many shops around the hotel.

    Location is key with this hotel. We were able to get to all major attractions within 20 minutes with the help of public transport: one tram line (#5) stops in front of hotel, metro station is just around the corner and within two minute walking distance of Wien Westbahnhof. Our room was also quite spacious and fresh (clean + no smells). Very quiet room, even though hotel hosts groups of people.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Good location, great value for money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Check out was slow. Only 1 staff member check guests out made it difficult to leave the hotel on time. Would advise for more staff

    Clean rooms with updated bathrooms. Good location right near metro and local tram services

    Stayed in September 2024

  • Reviewed: 7 September 2024

    7.0
    Overall good trip
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Upon our arrival, we were given the room of someone else’s, which was not pleasant for us nor the people sleeping inside. Was excused as a fault of previous employe, but raised a few concerns about safety if such mistake can happen.

    Great location. Close to many public transport. Clean and spacious room. Bathroom spacious and necessities are available. Lobby is great as well, able to spend time until our next destination after checkout.

    Stayed in August 2024

  • Reviewed: 5 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 5 nights

    Simple good cosy hotel. Everything you need for short stay. Kind personnel. Good location.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room needs renovation

    Excellent location

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, I will book this hotel definitely again.

    Great location, friendly staff. Easy to find (just next to the train station and metro). Great value for the price.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    Very good location, at the rim of the old city centre. You have shops and restaurants /bars right after you leave hotel's door. Nice and helpful staff, air conditioning. The room was small but well equipped and clean. Breakfast could be better. There is quite expensive parking, but nearby - next to the hotel.

    Stayed in July 2024

  • Reviewed: 18 August 2024

    8.0
    Great hotel in good location
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 3 nights

    Breakfast fruit was very limited. Also the bacon and sausage were not very nice.

    The room was very good, spacious, comfortable and clean. The breakfast was good; excellent choice of cheeses, lovely breads. great location next to Central train station and shopping.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    9.0
    Not that bad but need some work
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights
    • Submitted via mobile

    -Parking is not the same location had a problem and the hotel couldn't help - the breakfast was always the same thing - the ac was not enough

    Clean very helpful staff and front desk

    Stayed in August 2024

  • Reviewed: 16 August 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No trash bin in the room Sometimes the air conditioner doesn’t work, and one time it started to leak in the room which caused a bad smell.

    Location is great (right next to a metro and train station) Rooms are big enough Cleaning service are great Staff are very nice

    Stayed in August 2024

  • Reviewed: 9 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The cleaning was not so good and we had to ask to clean the room.

    Very good location.

    Stayed in August 2024

  • Reviewed: 6 August 2024

    7.0
    Great location
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights

    Aircon in the room was not working at all. When I mentioned it at the reception next day, they apparently knew that and offered to change the room. Which I did not, as it was not that hot...

    Perfect location!

    Stayed in August 2024

  • Reviewed: 4 August 2024

    8.0
    Good hotel easily connected with the city central area via metro or tram. Great value for money. Supermarket and restaur
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning

    It was very clean and new

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Amazing staff, thanks! However would love if AC worked nonstop as i had to wake up multiple times.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    AC needs to work for longer time, would love small toothpastes

    Staff was amazing!

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Will have in mind for my next trips
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed for one night and there was practically nothing I was bothered with.

    Professional staff, cleanliness, excellent location for my trip.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The air-conditioning is quite loud but working. Expensive breakfast.

    The room was clean and smelling nice. The bed was comfortable and big enough for us. The bathroom was clean and modern. Close to nice shops and promenade and metro. Good value for money.

    Stayed in July 2024

  • Reviewed: 30 July 2024

    8.0
    The stay is normal. We do not have any problem during our stay. The hotel is generally comfort
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights

    They do not offer anymore urban transport ticket

    The location is very good, I generally book this hotel in Vienna. I didn't take breakfast. The room is normal

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was too expensive and the beds were way too soft and fluffy they felt cheap, but the staff was great!

    Location location location

    Stayed in July 2024

  • Reviewed: 22 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The room is narrow

    In the Mariahilfer street and near the west wien station also beside supermarket and many cafe and resturants

    Stayed in June 2024

Showing 1 – 25

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