My reservation was changed by the hotel some days before my arrival at Vienna!! They rebooked my stay themselves at another hotel, very close to Prinz Eugen hotel for "operational reasons", but in my very own opinion, the new hotel was of lower quality of what I have chosen and what I paid for!!

Stayed in June 2024

Staff at front desk correct but not very amicable . In general, a bit expensive for what you get...

Location excellent, right in front of the train station. Breakfast was ok , and room was clean . The hotel seems to be under remodelation,, therefore the hallway to the rooms is a bit messy (until you finally get to your room)

Stayed in June 2024

Location

Stayed in April 2024

The room we stayed in had a strange smell like moisture and couldn't get away even after the windows stayed open the whole day. There was a renovation in part of the hotel so we were waking up at 7:30 by the noise.

The staff was kind and provided everything we needed so for that price it was kind of worth it.

Stayed in April 2024

I was duped....construction was no an over night occurrence.....when I made the reservation they had to know of the closing and construction...ie permits etc...

the day before I arrived I was sent for the first time a message in German. I later found out when I arrived at the Hotel PEW that it was closed due to construction and that I had to go to another Hotel that was on the other side of Vienna and totally inadequate. We had to hire two rooms at this hotel and pay extra for transportation since the new Hotel was so far away from where we want to be.

Stayed in May 2024

The entrance door to our room did not open all the way which made it difficult to get our luggage in the door. No air conditioning made the room a bit stuffy. Fortunately, though we made no requestt, a fan was put into our room while we were out - a nice gesture by the staff knowing it was going to be a hot day.

I am actually writing a review for the Yggotel Mejse as the Prinze Eugene had to close for operational reasons and Booking moved us to a hotel down the street.. The location of this hotel next the railroad station was ideal as we arrived by train from Budapest and left by train to Munich. The room was a good size, with a nice roomy bathroom. and shower. It was very hot the next day, so a fan was left in our room for ventilation. It was a bit of a walk to the city center, but plenty to see along the way. Nice breakfast buffet with plenty of tables.

Stayed in June 2024

Helpful staff, greatl location, right beside train station.

Stayed in June 2024

I was moved to a different hotel at the last minute.

I was moved to a different hotel at the last minute.

Stayed in June 2024

The hotel colsed before we had chance to stay

Stayed in June 2024

The hotel was closed with very short notice, unreliable, disappointed. Our replacement hotel owned by the same owner was not satisfactory. We should be given at least one month's notice, so that we can cancel the hotel and book another one of our choice.

No.

Stayed in June 2024

The location is perfect -- 5 minutes walk to Hbf, which is very convenient for transportations; price is nice as well

Stayed in March 2024

I didn't have a bad experience with the luggage storage (I arrived long before check-in time), but the hotel signs emphasize that the hotel is not responsible for lost items, so future guests might want to rent the storage lockers at the train station for 2 euros (which buys enough space for at least two carry-on items).

I can't overemphasize how impressed I was with being able to walk out of city's main train station, cross a single boulevard (albeit a wide, busy one), and be within sight of this hotel, on the correct street and about a block or two away. The hotel has an Old World charm, providing a proper introduction to this city of historic buildings and associations with historic personages. From the hotel, walking north just twenty minutes (less time by tram or subway) brings a guest to the great historic area of Vienna: Karlskirche, Hofburg castle, Burggarten, Inner Stadt, top museums, Mozart's house.

Stayed in March 2024

This hotel is undergoing a much needed upgrade. The booked room was unavailable and we were offered free breakfast as compensation for a standard room. This was fine except our doorkey never worked over 3 days which was a real nuisance. Additionally little things like not replacing tea bags,milk etc detracted from the experience.

Superb location minutes from the main station. Breakfast pretty good too

Stayed in April 2024

Nothing is good, worst experience in my life i felt. I faced lot of challenges and difficulty in my stay.

Stayed in April 2024

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Stayed in May 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in April 2024

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Stayed in April 2024