The check in arrangements after 7pm.

Great place to stay in the centre of Innsbruck. Comfortable beds, good breakfast and pleasant room. Reasonable price.

Stayed in September 2024

Old and classically elegant building.

Stayed in August 2024

Not enough sockets to charge mobile,etc

Lovely hotel with facilities that suits us and nearby most places.

Stayed in August 2024

There was a vague smell of cigarette smoke in the room when we arrived but later we couldn’t smell it. If you are visiting this hotel in the summer, be aware that there is no AC (at least not in our room). With opened windows it was fine during the day, but the curtains are very thick and when you keep them closed to shut out the light the fresh air doesn’t make it into the room. Maybe offering a fan would be a good temporary solution if AC can’t be installed.

The location of the hotel is perfect, close to the central station and the old town of Innsbruck. We received information beforehand on self check-in but once we got there we had help from a very friendly receptionist who also informed us about the Innsbruck welcome card and other discounts available via the hotel. The room was clean and the cleaner also came every day which was much appreciated.

Stayed in August 2024

No issue to report.

We had an excellent breakfast we paid extra for.

Stayed in July 2024

No fridge in the room, not a deal breaker but would’ve been nice

Great proximity to transport, local market and food areas. Very comfortable, two pillows provided, lots of towels, clean room with everything you need

Stayed in July 2024

I needed to fill in a big form with lots of my personal details, which most of them should already be known and I wondered why they needed the other details.

The location, and faciliteiten.

Stayed in July 2024

no air conditioning. no tea or coffee facilities

Stayed in July 2024

Breakfast and location

Stayed in July 2024

The furnitures in the room feel very old.

The location is good.

Stayed in July 2024

Room got very hot at night, and no Aircon or fan availability. Shower head did not function well, spraying water all over the bathroom. Pillows and duvets felt cheap.

Very easy to check in. Good location, very near to centre. Excellent decor in the lobby and dining rooms. Very good breakfast. Stable and high-speed WiFi.

Stayed in June 2024

Some challenges may occur if there is no staff

Very well situated in a peaceful but connected street

Stayed in June 2024

Con: The radio could be heard in the breakfast room. I asked to turn it off because I found it completely unnecessary, annoying and stressful, but management refused my request. Some soft, unobtrusive music – if anything at all - would be a better alternative.

I loved the hotel the moment I walked in: gorgeous decor, elevator, and comfortable room with writing desk and plenty of storage space. My room was completely quiet, and I could even catch a glimpse of the Nordkette. Location absolutely perfect: within walking distance from the Central Railway Station and only a short walk to the Altstadt. The breakfast was very good and plentiful and the breakfast staff very attentive. The after-hours self check-in was easy with detailed instructions provided. I can highly recommend Hotel Neue Post.

Stayed in May 2024

good choice

Stayed in April 2024

For the high-price, it could have included the breakfast and also the room could have more amenities like coffee-machine, kettle, sort of tees and a frigobar. Missing those things, the price should be much lower than the practiced (and I had my reservation with more than 2 months in advance).

The location, the bathtub, the classic-fashioned furnitures. The lady in the reception was really kind and helpful.

Stayed in May 2024

no drinking water in room

Breakfast is good. Location near train station. Room is ok

Stayed in May 2024

Nothing really

The location was excellent and our room was quiet. The breakfast was good with a variety of choices.

Stayed in May 2024

Design, furnishing and bathroom feels old and will need a renovation soon. No sockets near bed to charge devices at night. A bare minimum equipment in the room: no kettle to make tea, no mini-bar or fridge, no bottle opener, just two small glasses were provided. Apparently, there is a cart on each floor with one kettle, two cups and two wine glasses which can be used by guests but they looked as if that cart was temporarily parked before being brought to some luxury suite. I went down to ask for tea and ended buying it for EUR 4 instead of being offered to use kettle. Restaurant accepts cards only from EUR 20 and up. Check-in strictly from 2 p.m. and I felt unwelcome when arrived at 1:40. Lady at the reception suggested to drop the luggage and take a walk instead of offering a seat in the lounge and checking if room would be already available. Bizarre self check-in/check-out system even when there is staff available in the reception during the day time.

Great location near city center and downtown but not in the middle of night-life noise. Spacious room with comfy beds. Generally clean and quiet. There is an elevator. Offers storage room for early arrivals or late departures. A decent hotel overall which I can recommend if you are on a tighter budget (Innsbruck is expensive in general).

Stayed in May 2024

Breakfast could be improved, also there are no available napkins/tissues, only one per person per table which is quite uncomfortable.

Perfect location just a few minutes from the city center. Area is safe. Room size is good and everything is clean.

Stayed in May 2024

Very central location, close to main bus stops.

Stayed in February 2024

WiFi did not reach our room, and there aren't any power outlets near the bed for charging your phone on the nightstand. The mattress was quite firm for me.

We had a spacious room with tall ceilings and three windows with a nice view and a big bed. It was quiet outside, allowing us to sleep with the windows open. The hotel is conveniently located in the city centre, and it's a short walk from a main train station.

Stayed in April 2024

Not having staff around felt odd.

Excellent location. Clean and well presented bedroom and bathroom.

Stayed in March 2024

not all staff communicated in English

Excellent location

Stayed in April 2024

For me was expensive , specially because breakfast was not included

Location

Stayed in April 2024