Some challenges may occur if there is no staff

Very well situated in a peaceful but connected street

Stayed in June 2024

Con: The radio could be heard in the breakfast room. I asked to turn it off because I found it completely unnecessary, annoying and stressful, but management refused my request. Some soft, unobtrusive music – if anything at all - would be a better alternative.

I loved the hotel the moment I walked in: gorgeous decor, elevator, and comfortable room with writing desk and plenty of storage space. My room was completely quiet, and I could even catch a glimpse of the Nordkette. Location absolutely perfect: within walking distance from the Central Railway Station and only a short walk to the Altstadt. The breakfast was very good and plentiful and the breakfast staff very attentive. The after-hours self check-in was easy with detailed instructions provided. I can highly recommend Hotel Neue Post.

Stayed in May 2024

good choice

Stayed in April 2024

For the high-price, it could have included the breakfast and also the room could have more amenities like coffee-machine, kettle, sort of tees and a frigobar. Missing those things, the price should be much lower than the practiced (and I had my reservation with more than 2 months in advance).

The location, the bathtub, the classic-fashioned furnitures. The lady in the reception was really kind and helpful.

Stayed in May 2024

no drinking water in room

Breakfast is good. Location near train station. Room is ok

Stayed in May 2024

Nothing really

The location was excellent and our room was quiet. The breakfast was good with a variety of choices.

Stayed in May 2024

Design, furnishing and bathroom feels old and will need a renovation soon. No sockets near bed to charge devices at night. A bare minimum equipment in the room: no kettle to make tea, no mini-bar or fridge, no bottle opener, just two small glasses were provided. Apparently, there is a cart on each floor with one kettle, two cups and two wine glasses which can be used by guests but they looked as if that cart was temporarily parked before being brought to some luxury suite. I went down to ask for tea and ended buying it for EUR 4 instead of being offered to use kettle. Restaurant accepts cards only from EUR 20 and up. Check-in strictly from 2 p.m. and I felt unwelcome when arrived at 1:40. Lady at the reception suggested to drop the luggage and take a walk instead of offering a seat in the lounge and checking if room would be already available. Bizarre self check-in/check-out system even when there is staff available in the reception during the day time.

Great location near city center and downtown but not in the middle of night-life noise. Spacious room with comfy beds. Generally clean and quiet. There is an elevator. Offers storage room for early arrivals or late departures. A decent hotel overall which I can recommend if you are on a tighter budget (Innsbruck is expensive in general).

Stayed in May 2024

Breakfast could be improved, also there are no available napkins/tissues, only one per person per table which is quite uncomfortable.

Perfect location just a few minutes from the city center. Area is safe. Room size is good and everything is clean.

Stayed in May 2024

Very central location, close to main bus stops.

Stayed in February 2024

WiFi did not reach our room, and there aren't any power outlets near the bed for charging your phone on the nightstand. The mattress was quite firm for me.

We had a spacious room with tall ceilings and three windows with a nice view and a big bed. It was quiet outside, allowing us to sleep with the windows open. The hotel is conveniently located in the city centre, and it's a short walk from a main train station.

Stayed in April 2024

Not having staff around felt odd.

Excellent location. Clean and well presented bedroom and bathroom.

Stayed in March 2024

not all staff communicated in English

Excellent location

Stayed in April 2024

For me was expensive , specially because breakfast was not included

Location

Stayed in April 2024

Very quiet. The view was wonderful.

Stayed in April 2024

The parking is not available in the hotel but is quite convenient to drop the luggage at hotel reception then keeping your car overnight at nearby public parking facility.

The location is closed to city center 10 minutes by foot. Good view from cafe. The food choice may be limited but good enough for us.

Stayed in April 2024

We didn't have a kettle in our room, there was one outside and cups for several rooms to share.

The hotel personal call me to be sure I received the instructions for the self check in.

Stayed in March 2024

No AC in the rooms, I can imagine it can be very hot during summer. Even though we had a very pleasant stay, I would rate this hotel as a 3 star.

Hotel very well located in the city center, very clean, friendly staff and good breakfast. Shelf check in well explained before arrival even though it was possible to check in in person in the reception if you don’t arrive too late.

Stayed in April 2024

The location of the property is amazing. It is very close to the central train station and the hostorical center is reachable by 8 minutes of walking.

Stayed in March 2024

A bit old-fashioned but comfortable

The location is fantastic, walking distance from city centre and easy to reach driving in. Comfortabel hotel, friendly staff, clean.

Stayed in February 2024

Room was really small and farther away from the center than I realized.

Breakfast and Location was great!

Stayed in March 2024

Nothing much.

Excellent location..reachable by public transport from airport..very friendly staff..on kind staff offered me her umbrella as it was lashing rain in the morning..i felt so overwhelmed by her kindness..when u travel alone in a place who are not familiar, language unfamiliar, those kind actions matter a lot..good city ..must visit..

Stayed in February 2024

Lack of hot drinks in the evening

Ease of arrival. Proximity to station and then areas we wanted to see.

Stayed in February 2024

Perfect location - close to the public transport and the main tourist attractions. Good size rooms. The ski storage room was a bonus.

Stayed in February 2024

Location. Near the main station and all buses to ski resorts

Stayed in February 2024