Lasserstraße 47, 5020 Salzburg, Austria
#119 of 128 hotels in Salzburg
Guests' ChoiceBased on 696 hotel reviews
7.4Cleanliness
7.6
Comfort
7.5
Location
8.6
Facilities
7.3
Staff
8.4
Value for money
7.6
Free WiFi
7.6
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End of dialog contentReviewed: 23 June 2024
Mark
United KingdomAll good
Clean comfy room great location short walk from railway station and close to the sights of salzburg.good buffet breakfast included in the price helpful friendly staff
Stayed in June 2024
Reviewed: 18 June 2024
Chen
IrelandLiqid Soup box is leaking.
The desk girl given us many good suggestions.
Stayed in June 2024
Reviewed: 17 June 2024
Raidraig
United KingdomPartition on the showers wasnt big enough and didnt extend so the whole bathroom gets very wet, a little expensive for what it is but probably a busy period
Great location very close to the station, working lift to get to the upper floors, good temperature and water pressure and good breakfast
Stayed in June 2024
Reviewed: 12 June 2024
Alicia
SingaporeThe WiFi is very weak
Location, near to train station and old town.
Stayed in June 2024
Reviewed: 11 June 2024
Stuart
United KingdomRoom was a little small but we only stayed 1 night so no problem
Friendly staff, clean, close to the station and only 15 minutes walk to the old town
Stayed in June 2024
Reviewed: 10 June 2024
Tatjana
SerbiaEverything was ok, laggage room i smell of mold and was very small, but that wasnt very big problem, we left oul laggage for two hours.
Hotel is correct, with old time vybe. It is clean, room not so big, you dont have a hair drier, iron in the room, but you have a kettle there. Location is realy good, in walking distance for a few minutes from city center. It is very quiet here, you can hear bird singing.
Stayed in June 2024
Reviewed: 2 June 2024
Marco
GermanyFloor in the bathroom was wet, No place to hang a towel near the vanity. Shower was overhead only. The TV antenna cable was exposed. Check-in was done 'old-school' with pen and paper.
WiFi was stable and fast for my needs.
Stayed in June 2024
Reviewed: 31 May 2024
Elisabet
New ZealandWe were given a key to a room that had neither been cleaned or made up, luckily we were given another room right away but this room wasn’t spotless either.
The breakfast buffet was nice, with cooked eggs, fresh fruit, bread and cereal. The location was nice and central.
Stayed in May 2024
Reviewed: 30 May 2024
Eduardo
GermanyHotel seems to be an old building, there's hardly any decoration. This is not a hotel where you want to spend any time: you check in, leave your luggage in the room, go explore Salzburg, then come back only to shower and sleep.
Hotel is fairly well-located, just a 5 minute walk from the main train station. That is super convenient. The hotel is located in a quiet street, so there's no noise. Beds were comfortable, bathroom was fairly large.
Stayed in May 2024
Reviewed: 28 May 2024
Krawagna
CanadaThe showers took a very long time to get warm and the drain was blocked. The smoking are was right outside our window so we couldn't keep it open
It was clean and comfortable and for the price it was great
Stayed in May 2024
Reviewed: 27 May 2024
Catherine
United StatesWe were used to having a buffet breakfast with our hotels. So when we saw the buffet breakfast off the lobby we assumed such. We ended up paying 20 euros a piece for a substandard buffet breakfast. No one was attending to let us know about this charge. Then, we were charged a sales tax, 6 euros. The other Booking.com hotel in Vienna included this, as I assumed it was supposed to. So, all in all, I would have chosen a different hotel, in a slightly better location to the old city, for the 46 more euros. Even with all the pluses for this hotel such as kind, friendly staff and clean facilities, I would not stay again.
Nice room, clean, no complaints. The staff was knowledgeable and friendly.
Stayed in May 2024
Reviewed: 22 May 2024
Betshika
AustraliaThe wifi was very slow. The room in which we stayed had a weird layout that meant you had to sit sideways on the toilet to avoid hitting your knees on the sink bench and we were short people.
Great location.. The 22 bus was right outside the door to take us to old town which can also be walked to. The staff were really friendly and helpful. The room was spacious and had air con. Quick walk from the main Salzburg station.
Stayed in May 2024
Reviewed: 22 May 2024
Sameera
Sri LankaI tried to take a shower at night and the water was cold until I finish bathing. Beds were not comfortable.
Staff was very friendly and supportive. Location of the hotel was good. Rooms were a bit old but clean.
Stayed in May 2024
Reviewed: 21 May 2024
Ene
RomaniaUnfortunatelly, the room was not very clean. There was hair on the floor, the sink had stains, the towels were randomly folded and made me think that maybe they were already used.
I liked the fact that it was very well located, close to the train station and city center, the staff was very friendly and helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Madeleine
AustraliaGood location. Generous size rooms.
Stayed in May 2024
Reviewed: 16 May 2024
Barbel
United StatesIt felt like everything had been ‘cleaned’ with a dirty rag. Like they tried, but didn’t quite make it.
Location was great.
Stayed in May 2024
Reviewed: 14 May 2024
Szu-han
TaiwanPillow was not clean. We found the hairs from other people on pillow.
Location is good and close to old town.
Stayed in May 2024
Reviewed: 12 May 2024
Heri
IndonesiaNothing
They gave me room same as what I ordered, and even it located next to busy street, but inside hotel was not noisy.
Stayed in May 2024
Reviewed: 10 May 2024
Sarah
New ZealandWas a little shabby in places but just needs a bit of investment. Nothing to complain about too much.
Good location, close to the city centre. Rooms were warm & spacious. The coffee machine & fridge were great.
Stayed in May 2024
Reviewed: 8 May 2024
David
United KingdomOnly thing was TV interference. Breakfast was expensive at €22 per person.
It was clean, comfortable beds and even though we arrived before check-in time it was nice that our room was ready.
Stayed in May 2024
Reviewed: 5 February 2024
Heidi
AustraliaThe rooms were spacious. We had rooms side by side which was great. Bathrooms large also. Great location.
Stayed in December 2023
Reviewed: 11 January 2024
Michael
United KingdomTowels - like sandpaper - need new and softer ones. These feel like they have been used for years and have nothing left to give. Breakfast - sometimes no milk, no glasses for juice, no bread - but when I asked, they brought what I needed...just annoying to be asking every day. Also not much variety, but what was available was OK.
Location - less than 10 mins walk from the train/Bus station - ideal if you are coming from the airport or public transport. Also a bus stop outside the hotel that takes you to the old town/across the bridge.
Stayed in January 2024
Reviewed: 6 January 2024
Megan
MaltaBreakfast was awful. Stayed there 2 nights. Breakfast is very lousy not much choice. The first morning we went down for breakfast, there was no cups, no bread, a lot of things were missing. We asked the boy working there and he wasnt of much help. Second morning we went down for breakfast at 7:30 because we had to catch the train at 8:10 and all the lights were off, no one was doing breakfast and no one was at the reception!!! Even though the hotel is supposed to be 24/7. When I had messaged the property just before arriving in Austria i was told that breakfast was served every morning from 7:00-10:30. It was a disgrace that we paid for breakfast and the breakfast was not even served that morning. We could not wait around and complain to the receptionist (who was not present that morning) as we would have missed our train. When i messaged the property later on about the situation they were rather abrupt and of no help. I would not stay here again. Receptionists were very rude and blunt to us the whole stay.
Was very central with a bus stop just down the road.
Stayed in December 2023
Reviewed: 2 January 2024
George
United KingdomThere was a coffee machine by reception but not clear when/if I could use it. (One member of staff made me coffee on arrival, but when I asked the next afternoon they said the coffee machine was "closed" and there was no other way to get coffee in the hotel). There was also what looked like a day's worth of dirty mugs piled up next to said coffee machine which was a bit off-putting.
Pleasant hotel, nice communal sitting area, good price.
Stayed in December 2023
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