None

Good variety and tasty breakfasts and dinners. Modern and convenient room, SPA zone, and dining area. Rooftop open SPA terrace with amazing views of mountains and the town. Great location. Great support of personnel. Special thanks to Lisa!

Stayed in October 2024

Nothing

Excellent

Stayed in July 2024

An access to a swimming pool would be a preference.

Cleanliness. Attention to detail in decor and finishings in the hotel. Immaculately presented and finished hotel. Breakfast was excellent.

Stayed in July 2024

There is actually nothing we could think of that could improve our stay.

Luxury hotel perfect for relaxing as well as for activities. We enjoyed the fantastic food included in the half board and the great spa relaxation area. Proffessional and very hospital staff. We enjoyed every moment of our stay and would love to come back!

Stayed in July 2024

You might miss a pool, we did not :-)

This stay was one of the highlights of our skiing season. Hotel has an excellent location for skiers, you cannot be closer to the gondola/chairlift. Walking distance to the village. Our room was comfortable, spacious, nice and clean, with a balcony heading to the skiing race slope. Whole stay was very pleasant, smooth. We enjoyed how everything was organised (breakfast, snack, bar, dinner, etc). All was as it should be, you didn't have to ask for personnel, as they were there when you needed them. They have very practical spacious wide ski lockers (for skis, helmet, gloves, with hangers and mirror on the door), fitness with a view. Hasenauer family is doing an excellent job. Thank you for being a great host.

Stayed in March 2024

Nothing

Everything , especially location to lift and ski to hotel

Stayed in March 2024

The car parking location was a bit far, especially after a long day of activities.

Helpful, friendly, welcoming, and informitive staff. Great breakfast, nice room-sized, and comfortable bed. not a secluded location however it was very quite and gives you a feeling of serenity and that's exxactly what we were looking for. we've really loved our stay at das Zwölferhaus,

Stayed in August 2023

Breakfast is amazing! Anything you can think of. The staff are super kind and friendly - they always remember you and your preferences. Always truly smiling and recommended us for routes in the area, along with the joker card (kind of ski pass) they gave us. We ordered dinner for one night and we were not surprised it was excellent as well (photo of the desert). In short, very highly recommended !

Stayed in June 2023

One of the best our stay.

Stayed in June 2023

A suggestion. Adding one or two extra english language TV channels apart from news network ones would be cool. But hey, we were there to ski and have fun. Not relevant at all. really.

We've been everywhere throughout the Alps, hotels and apartments, and this one without the usual fuss, delivers subtle perfection, because good things come with the attention to details, we often see intention but utter fail in execution. Not on this one. Location is superb right next to the lifts, very good ski store next to it. Also there's a bus station nearby. Everything was remarkably clean. We had typical alpine room but apart from other places, it was truly functional; lots of sockets everywhere; bed, near the sofa, etc. Two big LCD TVs. Two sink bathroom. Walk in shower that doesn't leak to the rest of the bathroom. Quiet. Staff was always there without intruding with your daily stuff. An excellent and always in top cleaning conditions ski room. The buffet breakfast was really good and had everything you can expect without the usual annoying daily changes of fruit or bread that some hotels do. We'll come back for sure

Stayed in March 2023

nothing, absolutely nothing that I didn’t like

the only reason not to give it a straight forward 10 is that I might have problem booking next time. Very helpful reception, a chef that is Michelin worthy. I will most certainly return here

Stayed in March 2023

No porridge for breakfast!

located next to the gondola this is a well thought out and carefully designed hotel. the staff are excellent and the attention to detail is obvious in everything, service, food, layout-we’ve stayed in Hinterglemm a few times-without doubt this is the top hotel in the village.

Stayed in March 2023

the cleaning ladies -coming in to the room when you are in,talking loud,come to spa and clean and talk and open doors while spa is still open location-not in the main street

Comfortable room,beds,location next to gondola,balcony,breakfast,bar

Stayed in December 2022

-

Perfect location with direct ski in/out. Good lockerboxes in Skiraum and finally a Skiraum which is in the ground floor and not deep in the cellar behind 50 stairs :)

Stayed in February 2023

-

Beautiful, large room. Excellent view to mountain. Tasty food, very friendly owners and staff. Lift next to the hotel.

Stayed in December 2022

Good and clean place for family!

Stayed in August 2022

Great Location Friendly Staff

Stayed in August 2022

Nothing

Staff Mountain View Breakfast Balcony

Stayed in July 2022

swimwear not allowed in wellness spa, I know this is common in Austria but being British I was a bit uncomfortable with this.

The location was perfect for skiing only a minute walk to the gondola. The hotel is beautifully presented throughout and spotlessly clean. The staff are friendly and professional. Excellent choice of food at breakfast, afternoon tea and dinner. The wellness spa is amazing.

Stayed in February 2022

Professional team, friendly host, exquisite food, new, clean and spacious rooms (check bluetooth speakers in the shower😉), relaxing wellness area, most importantly its right next to the new ski cable lift! We will definitely come back again.

Stayed in December 2021

Chefs are clearly very talented and the presentation was always amazing but the actual food was at times a little too fussy!

location, facilities and staff

Stayed in February 2023

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in August 2024