Europaplatz 2, 9500 Villach, Austria
#7 of 14 hotels in Villach
Guests' ChoiceBased on 208 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 29 October 2024
Fation
Albaniacomfort ,clean and good breakfast
Stayed in October 2024
Reviewed: 22 October 2024
Farida
AustraliaGreat room with bath. Loved hearing the chime of the bells and the Mountain View’s. Overall comfortable
Stayed in September 2024
Reviewed: 3 October 2024
Dan
United StatesHad to pay $30 parking for one night. I thought it was free, but apparently not.
Room was nice, clean and quiet.
Stayed in September 2024
Reviewed: 6 September 2024
Emad
Saudi ArabiaStaff miss courtesies.
The room was specious, and well maintained with all amenities available. Breakfast has many varieties.
Stayed in August 2024
Reviewed: 23 August 2024
Tamás
DenmarkInitially I got a different room than the one I booked but the receptionist was very helpful and fixed it quickly. My room was very nice, I also liked the breakfast and the view from the restaurant.
Stayed in July 2024
Reviewed: 23 August 2024
Askar
BulgariaIt would be nice to have fridge. It is good to have AC, but we couldn't completely switch it off.
Nice location with a view of the river. Convenient paid parking.
Stayed in August 2024
Reviewed: 19 August 2024
Kim
Slovenia.
.
Stayed in August 2024
Reviewed: 11 August 2024
Mhd
United Arab EmiratesNothing particular
Location, comfort, value for money, the reciptionist Petra was amazing and very helpful.
Stayed in August 2024
Reviewed: 10 August 2024
Dragos
RomaniaStaff, bathroom
Location, parking, breakfast.
Stayed in August 2024
Reviewed: 10 August 2024
Karin
EstoniaBathroom walls are almost transparent. When travelling with teenager childeren, this is not the best solution.
Really nice hotel. So comfortable pillowa and plankets 🤍. Bar area was cosy in the evening amd breakfast was with wide choise. There was one lady in reception- it think her name was Petra- who was so nice and frienly and compassionate, since i hurt my knee, had to go to ambulance and had to leave my boys to hotel. When I game back I was offered so good care by her 🤍
Stayed in August 2024
Reviewed: 28 July 2024
Anamaria
AustriaThe attitude of the reception staff when asked with help to identify my IHG customer number. Even through I have asked for her help 3 times to identify the customer number, all 3 times she either rebuffed me or snapped at me without any intention to help. Even when I remarked there is no need for an attitude, she remained in her stance of refusing help. Also I was asked for a guarantee… might I ask a guarantee for what? 5 euro worth of water and waffles that are available in the room?!?!? The alternative I was given was to pay before I took to the room, which I did. The attitude continued with payment because (unbeknownst to me) she did not have access to my card details I had submitted at the time of booking. A thing to also consider is while the bathroom design is nice and fashionable, getting out of the shower dripping will imply a puddle which has nowhere to go and the guest will have to step into said puddle every time they use the bathroom until it dries.
An excellent hotel in a super location with a stunning view. It has a lot of amenities and all facilities are new (compared to many other hotels in the region). Even though it’s in a very trafficked location it is quiet and you can relax.
Stayed in July 2024
Reviewed: 26 July 2024
K
RussiaI had such a quirky request, to use the sauna in the middle of summer, but it was hard for them to help me out. They finally managed in the end, but the process was a bit odd. It was a strange request from me, so a strange response felt fine.
The room was a standard hotel room, with very posh feeling lobbies and restaurants attached. The staff were very helpful to let me leave my items and shower after some trail running downstairs in the spa before I traveled. They were so kind.
Stayed in July 2024
Reviewed: 26 June 2024
Martin
SwedenClose to train station. Nice and clean
Stayed in June 2024
Reviewed: 15 June 2024
Corina
AustriaThe first floor is a little bit noisy, if there is an event or if there are people outside of the street
Very friendly staff, exceptional breakfast, good location and very central
Stayed in June 2024
Reviewed: 22 April 2024
David
AustraliaNil.
Everything was perfect.
Stayed in April 2024
Reviewed: 1 April 2024
Peggy
United StatesNoise level of the bar across the street
Stayed in March 2024
Reviewed: 7 February 2024
Kamil
AustriaIn the morning the street noise is audible when the room is oriented towards the street.
Hotel has very nice location. Room was clean. Breakfast very good with a lot of choices. Friendly staff. We tried restaurant and the food was very lovely.
Stayed in January 2024
Reviewed: 7 January 2024
Bruno
SlovakiaMissing fridge in the room
Good location
Stayed in January 2024
Reviewed: 4 January 2024
Toninho_
Italynothing
The room was clean and comfortable and the breakfast was amazing
Stayed in January 2024
Reviewed: 28 December 2023
Rebecca
United KingdomThe TV was not smart, which meant there was no access to any streaming services. The menu was therefore limited to BBC world news.
Superb location within easy walking distance from the centre. The room was clean and the bed was very comfortable.
Stayed in October 2023
Reviewed: 19 December 2023
Richard
RomaniaValue for Money! Great location in the city center.
Stayed in December 2023
Reviewed: 10 December 2023
Elena
ItalyWe choose the hotel for the restaurant service since we have a little baby and having dinner in the hotel would have been more practical for us. Unfortunately the night we stayed it was closed, and we've been informed about it at our arrival. This has been really an annoying inconvenience, and the hotel have informed us in advance. Another point to work on: the heat in the room was really too much. We turned it off immediately but it was really terribly hot, we even had difficult in sleeping.
Excellent position and very good breakfast. The personell has been kind and efficient. The room was clean and they provided a good cot for our baby.
Stayed in December 2023
Reviewed: 30 October 2023
Peter
United KingdomNothing
Varied and tasty
Stayed in October 2023
Reviewed: 22 October 2023
Aleksandra
United StatesBreakfast is overpriced, so make sure to book a room with the breakfast included.
If you’re coming by car, you can park at the garage just across the street from the hotel (Altstadtgarage Nikolai) and follow the signs for the hotel. It’s a public garage but it’s connected to the hotel itself. The restaurant in the hotel is excellent and they have room service. Great location in central Villach and a beautiful view.
Stayed in October 2023
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