Schottenring 11, 01. Innere Stadt, 1010 Vienna, Austria
#170 of 383 hotels in Vienna
Guests' ChoiceBased on 1621 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.5
Staff
8.7
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 17 June 2024
Osama
Kuwaitnone
I like the hotel when they find solution, not complicating things The problem with most of the hotels in Europe is the A/C, when I checked in they give me room , I couldn't sleep because if the heat, the next mooring, I asked to change my room, immediately they give a bigger room with good A/C. friendly staff, I asked for a taxi to the airport, they are dealing with top of it class
Stayed in June 2024
Reviewed: 5 June 2024
Bushra
IrelandSize of the room was small. Breakfast area was a bit cramped
Location, breakfast
Stayed in June 2024
Reviewed: 4 June 2024
Thomas
United StatesThe breakfast buffet was good, but Emlle restaurant offerings were limited. The only ice in the hotel was only available at the bar, which was not the most convenient.
Very convenient location to most attractions in Vienna.
Stayed in June 2024
Reviewed: 27 May 2024
Ina
CanadaBreakfast could have been cheaper and eliminate the cover charge in the restaurant.
Very helpful front desk staff - particularly . Adam
Stayed in May 2024
Reviewed: 26 May 2024
Clodagh
IrelandNothing
Hotel room was very large and clean. Staff very friendly and a great breakfast
Stayed in April 2024
Reviewed: 22 May 2024
Jimmy
IndiaNo swimming pool
Good staff
Stayed in May 2024
Reviewed: 21 May 2024
Boniface
United Arab EmiratesNothing
Room. Size
Stayed in May 2024
Reviewed: 15 May 2024
Daniel
IsraelTerribly overpriced. Wifi kept disconnecting. I suggest to have trays for breakfast...
Staff nice and polite. Clean. Very good location.
Stayed in May 2024
Reviewed: 14 May 2024
Gary
United KingdomNo lunch menu
Good location
Stayed in May 2024
Reviewed: 12 May 2024
Nicos
CyprusNothing all were satisfactory.
Amazing hotel in a very good location at the centre of Vienna. The room was very clean and big. The staff were very helpful and polite and the breakfast had everything what you could ask for.
Stayed in May 2024
Reviewed: 11 May 2024
Ioannis
GreeceStaff at reception could have been a bit more helpful, but it wasn't too bothersome.
Location was just great. Enough off the beaten track, so to speak, but very close to everything at the same time. Room was very large and comfy, really clean and very quiet. In four days we heard nothing from other rooms or the corridor. Breakfast was unbelievable! Will definitely go back again as it is impossible to see Vienna in a few short days.
Stayed in May 2024
Reviewed: 10 May 2024
Irmantas
LithuaniaReception's work is poor. Long waiting.
Great location! Clean and quiet hotel!
Stayed in May 2024
Reviewed: 6 May 2024
Mark
MaltaThe Hotel is close to the Marie-Theresien Platz and other Palaces in the area. An underground and tram station is approximately 10 minutes by walk and the shopping centre is approximately 18 minutes by walk. The Hotel is located in a wonderful area of Vienna.
Stayed in May 2024
Reviewed: 3 May 2024
Swinburne
United KingdomGreat location, very comfortable room, spotlessly clean.
Stayed in May 2024
Reviewed: 29 April 2024
Vita
Lithuaniahard bed
excellent customer service! Thanks to Mustafa Kamal
Stayed in April 2024
Reviewed: 25 April 2024
Aurelia
CanadaWe actually had something very odd and not typical of a hilton hotel happen to us during our stay. We arrived early and checked in however the room wasn't ready so we were told to come back later. We arrived after 3pm and were given a room. We went up and unpacked then decided to take a nap as we were tired after our night flight. About an hour later i heard someone opening our door with a key. I opened the door and said yes ? they said it was their room and they had just checked in. I told then we had also checked in that day and this was the room we were given. We then recived a call from someone at reception who rudley asked when we checked in and what my name was then told me "one min" and hung up on me....
We stayed here as my husband was participating in the Vienna marathon. It has a great location, we walked everywhere and only used public transpo a couple of times which are a a couple of min walks away. The room is very large and the beds were really comfy. The bathroom was also very large. we had breakfast once and there is a large variety.
Stayed in April 2024
Reviewed: 21 April 2024
Abdullah
Saudi ArabiaNothing to mention.
Good stay. I staid twice in one week and overall good stay.
Stayed in April 2024
Reviewed: 9 April 2024
Derek
GuernseyLack of shelves in bathroom for toilettes etc for shaving items etc
The breakfast was first class good choice and the staff happy. The room was large with plenty of space, bathroom was also large with walk in shower, only fault was hand towels were in the shower unit and not by the washing bowl. Perfect stay this being our 4th visit. We loved it.
Stayed in April 2024
Reviewed: 2 April 2024
Soumik
IndiaBreakfast buffet options
Excellent location
Stayed in March 2024
Reviewed: 1 April 2024
Inessa
UkraineThe room is 36 m, I was with twins, but the bed is one large and they put a folding bed. It is not clear why it is not possible to make 3 one-bedroom or two-bedroom and also one-bedroom, the area allows. But there is a huge table that no one uses. Well, that's a question for the designer. The hotel needs to be repaired a little, there are scuffs and stains in the room, untidy carpets in the corridors.
Great location, liked the staff at the reception and in the restaurant. Big room, comfortable bed and pillows. Cool breakfast.It is good hotel!!
Stayed in March 2024
Reviewed: 25 March 2024
Stratos
Czech RepublicCar parking in the hotel is too expensive.
Breakfast was very very nice! Nice location, very close to museums and sightseeings, In front of many tram lines and a metro line to easily move around the city.
Stayed in March 2024
Reviewed: 25 March 2024
Jaemin
United Kingdomfairly good breakfirst. kind staff
Stayed in February 2024
Reviewed: 24 March 2024
Abhishek
IndiaNothing really
Location, staff, service - everything was great
Stayed in March 2024
Reviewed: 24 March 2024
Greg
United KingdomNothing.
Beautiful hotel, great location and the best bathroom I’ve ever had in a hotel room.
Stayed in March 2024
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