1. Not disability friendly 2. No Air conditioning ir fans 3 the second sofe/bed was broken and we had to sleep on the floor

The property was a little difficult to find if you don’t know the language, but the office on the ground floor was very helpful

Stayed in August 2024

It was a bit small for four people

Nice location and comfortable

Stayed in June 2024

Ac broke and caused a picture to crash off wall at 06:20

Clean, well equipped

Stayed in July 2024

Given that it had a washing machine, could have done with a clothes rack or clothes line. Plenty of space for either, in particular a clothes line on the spacious balcony. Fridge but no freezer section. Not especially clean on arrival, clearly used tea towel. No information on waste disposal protocols and no spare bin liners. All minor inconveniences, but not enough to stop us returning. Would recommend.

Very close to a few cheap supermarkets nearby that opened early and closed late. Street parking was no problem, even on a busy Summer afternoon. Spacious.

Stayed in July 2024

We had very comfort stay at this property. The apartment is spacious, very well equipped and maintained, clean and welcoming. Location is convenient and walking distance to the center. We traveled by car and it was great to have avalable parking near the entrance to the building .. the parking is free from 7 p.m. to 9 a.m. Most of the time we didn't have to pay for it. The beds were very comfy. Happy with our stay and recommend it to others!

Stayed in June 2024

As we travelled by car, parking space is important to us. Only afer we booked this place, we received a message this apartment is located in a paid zone, fee stands for 8€/day.

Amazing apartment with a mountain view from the terrace to die for! Place is extra spacious with one of the most comfortable beds I ever had in a hotel.

Stayed in June 2024

It was pointed in Booking site that there is free parking. For us it was very important because we traveled by car and looked for the apartment with free parking. When we got the reminder some days before arriving from the host, it was written that parking available on the street , 8 euro/day.

We got detailed instructions how to get and enter to apartment. It was really easy. Large apartment, many windows and light. Just like on photos.

Stayed in May 2024

The pillows were too flat.

The view of snowy mountains from the room was gorgeous! The location was perfect. The shower was like standing in a waterfall; it was so relaxing and felt like a massage!

Stayed in December 2023

I think the utensils need updating, kettle, sandwich press etc. Pillows bedding need updating.

The property was spacious and had good links to transport. You could be in the centre in less than 10 minutes. Shops near by for groceries.

Stayed in December 2023

Very close to Bus stop - hardly a 5 minute walk. It is in close proximity to the main station. There is a huge terrace with mountain view and it is wonderful to watch the sunrise in the morning :)

Stayed in September 2023

The toilet seat is broken and needs replacing. The inside of the apartnent is really.clean but the outdoor space floor needs a clean.

The apartment is of a great size. 2.large double bedrooms and good sitting area. Roof terrace is very large and gets the sun most of the day. Great to chill after a day of walking. Billa supermarket 5 minutes walk away. Train station 20 minutes walk. Bus stop outside to Nordkette and Igls. Old town about 30 mins walk. Ski jump walkable too.

Stayed in August 2023

Air conditioning wasn't working, but was being sorted the day we left.

Fabulous apartment, with amazing views of the Alps. Very spacious, clean and exceptional value for money. Near shops, public transport and tourist destinations. Innsbruck has everything you need for a brilliant holiday. The apartment is over the road from an excellent outdoor swimming and sports facilities with 5 pools, slides and diving board, our family loved it. Excellent communication before and throughout holiday from booking company and owner.

Stayed in July 2023

We would have liked more lamps in the bedroom for reading in bed. We arrived later than expected as our train was delayed. There were no supermarkets open in Innsbruck at the time we arrived (9pm) and no restaurants very near the apartment.

It was a spacious apartment which was a short bus ride (20 minute walk) from the centre. There was a large balcony which was partially covered so we were able to sit outside. It was easy to access the property.

Stayed in July 2023

it was clean and well managed. everything was there that we require for a stay!

Stayed in February 2023

Dirty dishes, grimey surfaces, things that didn't work. Just needed some upkeep. Also, no staff and a little hard to find. Have to lug suitcases up 3 floors.

Modern facilities, roomy, good location.

Stayed in September 2022

Check in was not very easy - instructions not clear. Water in kitchen tap way too hot- could be dangerous.

location; terrace for outdoor eating and relaxing; spacious.

Stayed in July 2022

Both shower and toilet together for 6 guests.

Everything including location. Spacious apartment. Open terrace area

Stayed in June 2022

No mirror in bedroom

It's wonderful

Stayed in May 2024

The hous was not cleaned, we could see dust everywhere, the comforts felt not even washed, preused by someone and not washed The biggest issue was the kitchen and bathroom was full of cockroaches, we had to throw all our food kept out and toothbrushes as well, as in the night the cockroaches were everywhere, it felt like no one had cleaned the kitchen sink side for months hence the cockroaches, we were disgusted, my wife couldn't sleep or eat in the cutlery feeling the cockroaches everywhere. They desperately need pest control.

the view and the size of the property

Stayed in April 2024

- overall should be cleaner (dusty, sticky) - bathroom, kitchen, floor - broken lights or decor - terrace could have been awesome but was quite messy

- good location, easy parking - nice terrace - pretty master bedroom with comfortable bed

Stayed in March 2024

The pictures shown are for the wrong flat. I had booked specifically looking at the pictures which show a big balcony. But to my surprise there was no balcony in the flat i booked. And no reply or resolution was provided by the host. They ignored the complete thing. Pretty bad mattress too. No basic amenities were provided.

Stayed in October 2023

Looking at the reviews from over a year ago much the same. The place needs a super deep clean and the apartment is run down. Walking on the floor your feet get dirty. All surfaces need cleaning and there is mould in the bathroom. The keypad to get into the apartment is super sensitive once taking 11 goes to get in, it even took the lady in the office 4 goes to open the door. The kitchen had no toaster, sandwich press was broken and had a hook screw jammed in the hinge so it'd work. Kitchen walls are dirty and need wiping down. The air-conditioner in the bedroom leaks water and has done so for a long time as per the stains on the wall and rotting skirting boards. Clothes airer is broken. The lounges on the terrace had random cushioning that didn't match the chairs, there are weeds. No tv. The place could be great but everything needs a revamp. Seeing similar things were commented on over a year ago it seems there is little interest in improving the apartment.

Location was good. Easy to get into the centre - could walk too. Apartment size was good. People in the office on the ground floor were very helpful. Beds were comfy and the place has a bath which was great for children.

Stayed in September 2023

Why the poor rating? We were there on a weekend and the only guests in the building. On our last night, someone put a lock on the fence gate entrance. I assume someone thought no one was there but there's a code on the gate, so I don't understand the need for the lock. We contacted the owners and while speaking to one of them, I even sent them a photo of the lock on the gate but they still didn't seem to understand that we could not open the gate and leave because the entire property is circled by the fence. I found a ladder and we climbed over. My 19 year old son climbed over the fence and injured his knee. If we were not agile, we would have had to resort to calling authorities to get us out of there. A very bad customer service experience that should never happen. I will be honest and say most everything else about the apartment was fine but I'm writing this so that hopefully the owners will get the message never to allow this to happen to anyone else.

Stayed in August 2023

The large saucepan we wanted to use was not compatible with the induction cooktop. The duvet covers where 100% polyester - in the humidity it felt like I was sleeping under a plastic bag. The clothes horse for drying laundry was a bit broken.

Well located - near public transport and supermarkets & spacious for a family of 5. The view of the surrounding are - stunning!!! The key-less access was so great - loved it!!! A washing machine was available to do our laundry ❤️

Stayed in September 2022