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Reviews of Altstadthotel Weisses Kreuz 4 stars

Herzog-Friedrich-Str. 31, Innenstadt, 6020 Innsbruck, Austria

#2 of 71 hotels in Innsbruck

Guests' Choice

Review score

Based on 1033 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 19 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Medium Double Room with Golden Roof View
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning did not cope well with the hot spell during our stay

    Fantastic location in the Altstadt Very friendly and helpful staff Lovely rooftop breakfast room Our room in the oriel window had a lovely window seat with a view of the street below

    Stayed in August 2024

  • Reviewed: 18 September 2024

    9.0
    Great hotel, Great staff, limited AC
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    The AC did not work and the comment was that it does not work above 33°C. We had a heatwave in austria and especially looked for a hotel with AC. Unfortunately the sleep was not as relaxing as it could have been.

    The staff was very friendly and we got a welcome drink. The bar and reception as well as the rooms are well designed. The location directly in the main walking street is great.

    Stayed in August 2024

  • Reviewed: 17 September 2024

    10
    A great experience
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location, the attention, the breakfast. This is an excellent hotel and would definitely stay again.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Very unique
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast is super

    Very cool

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Golden Roof Suite
    • Stayed 4 nights

    Staff was amazing , Breakfast was wonderful.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    10
    Wow! Great views from the bed! Super Clean!
    • Leisure trip
    • Family with young children
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    The negative is that we had to leave. :( I also might mention that the bed, at least on my side, needed to be rotated. It wanted to roll to the side.

    The place was spotlessly clean & the food was better than we expected. The views are spectacular & the sound from the waterfall close by was soothing

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    I had trouble with the temperature being very warm. However, I think I was supposed to put my room card in the holder next to the door and temperature control to start. I didn't realize until our next hotel - we had to do the same thing but to turn the lights on.

    The hotel reception | bar | breakfast was on the top floor (6). You enter on floor 0. Overall very quiet. It was tiny, but we did rent the twin bed room, since I was traveling with my son. Right in the center of it all if that is what you are looking for. The staff was excellent in helping us find taxi, train schedules etc. Since it was our first stop it was very helpful.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    8.0
    Great location of boutique hotel in old town Innsbruck.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Prime location in old town looking straight into the mountains. Easy walk to all parts of the city.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    8.0
    Smack Bang in the middle of the old town
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy bed. Quiet location.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower had either mold or stains in the grout.

    Located in a charming walkable area. One of the best breakfasts we had during our trip.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was really awesome!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    A must stay
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was wonderful. No complaints.

    Everything

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Wonderful hotel in the old part of Innsbruck
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning, but they had a fan, and it was cool at night. The shower was outside the bathroom and right beside the bed. But aside from that, it was a lovely stay.

    Very cute hotel in a great location downtown. Amazing breakfast with a gorgeous view of Innsbruck. This was part of our road trip through the Italian and French Alps and Venice, and it was the best cappuccino we had!

    Stayed in August 2024

  • Reviewed: 6 September 2024

    9.0
    I sleep next to golden roof amazing
    • Leisure trip
    • Couple
    • Medium Double Room with Golden Roof View
    • Stayed 2 nights
    • Submitted via mobile

    Bath room/ no fridge/

    Such a beautiful modern decorlate in old town / airco

    Stayed in August 2024

  • Reviewed: 5 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night

    Nothing I didn't like, just couldn't figure out how to use the plug in the basin

    Location - Perfect. Breakfast - Delicious. Room - Gorgeous.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    10
    Our enjoyment of this hotel was thorough!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing that we did not like!

    The very tasteful funky interior design, which complemented the nearly 600 year old building in a surprising way. Reception is in the attic loft, which has been converted so as to afford views over Innsbruck, and it doubles as a breakfast room as well as an evening cocktail bar. We felt very welcomed throughout our stay, and were greeted with a drink of our choice. We loved the breakfast, which was of high quality and differed from the usual hotel breakfast. Despite it having a buffet element, you were attended to carefully, being offered cooked elements, coffee, tea and smoothies. The cocktail bar during the evening was a revelation; watching the craft cocktail makers at their work was an absolute entertainment, and their product was simply delicious. Of all the hotels stayed at during a journey through the Netherlands, Germany, Austria and Italy, this one was by far the best. It must also be said that its position in the pedestrian area, next door to all the sights and shops of Innsbruck could not have been better.

    Stayed in August 2024

  • Reviewed: 3 September 2024

    10
    This is a perfect place to stay.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very friendly. Superb breakfast. Amazing location to everything in old city.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The best hotel in Innsbruck, very friendly staff.

    Stayed in September 2024

  • Reviewed: 1 September 2024

    8.0
    A quirky modern hotel in the oldest part of town offering the best of both worlds.
    • Leisure trip
    • Couple
    • Budget Double Room Besenkammer
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Great location, decor, facilities and staff.. We enjoyed our stay and would recommend to others..

    Stayed in September 2024

  • Reviewed: 30 August 2024

    9.0
    Convenient and nice place to stay
    • Business trip
    • Solo traveller
    • Budget Double Room Besenkammer
    • Stayed 2 nights
    • Submitted via mobile

    Lobby on 6th floor was inconvenient. Had to access it by elevator and the elevator wasn’t running sometimes.

    Comfy bed, modern decor, in the heart of the old town

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Excellent, would like to stay there again.
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Beautiful spacious room. The bathroom is clean, well designed, looks new. Comfortable sturdy mattresses. The breakfast is very very good, you can have fresh bread, eggs in any style to your liking, even roasted vegetables. And the restaurant… it’s very beautiful. The service is excellent, professional yet warm. And the location does not get any better than that. It’s 400 min walk from the parking garage but I don’t see it as an issue.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    9.0
    Quirkiness was a bonus!.
    • Leisure trip
    • Couple
    • Medium Double Room with Golden Roof View
    • Stayed 4 nights
    • Submitted via mobile

    Comfortable bed. Quiet. Clean. Quirky!! Music was great, unobtrusive.. Staff extra special.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely place, definitely special. Absolutely amazing breakfast. But the best: Staff goes above and beyond to make you feel welcomed and cared for.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Medium Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are old.

    Location is great. Breakfast was fantastic.

    Stayed in August 2024

Showing 1 – 25

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