Alternative meal menus offer good choice but the quality needs improving here especially as one does not always want the main set menu options. The hotel has a lot of teenage guests who neither want the child menu or the "fancy" main menu - but they do want a decent burger and / or spaghetti! Meanwhile the main menu starters show evidence of cost cutting.

Hotel Strass is right next to the main Penkenbahn access gondola and hence all the free ski buses. Also close to all the support activities, including the ski shops, bars, cafes and restaurants etc. Hotel itself is a long established large multi-building 4 star with all the "extra" facilities. Food overall is pretty good but other 4 star hotels in Mayrhofen are competitive in this respect.

Stayed in April 2024

The bed is not comfortable, and they didn't replace our towels. Location is the best if you are a beginner and take lessons in the Penken but the other sites are better(not crowded and the snow is better) and you need to walk to the train. Small pieces of stuff are missing(hair dryer, shampoo, also the towel dryer was not working) and the room is really hot(the controller was not working well).

The staff is really nice and the restaurant is a real luxury with 4 dishes at night and an awesome breakfast and excellent waiters. The spa is one of the BEST I have ever been (you have more than you need there) and fully equipped! The location is the best if you are a beginner and take lessons in the Penken. For night lives is for sure the best location to be. The balcony has an amazing view!

Stayed in March 2024

At booking. Com it says 24/7 reception which is definitely not true. Rang door bell and called phone no at 4 am (we arrived early and wanted to book an additional night) but got a quite rude reply of coming back at 7am.

Pleasant, polite and nice staff

Stayed in March 2024

The breakfast and dinner were superior

Stayed in March 2024

We thought that our room was very comfortable, renovated recently, and the bathroom was very good with nice facilities. My only comment is that it didn’t feel particularly ‘cozy’ in the room, but that is a very minor point and as we were skiing during the day it certainly didn’t detract from our stay.

The location of the Strass Sport & Spa Hotel is excellent - in the middle of Mayrhofen and very close to the Penkenbahn lift, which made the start and end of the ski day very easy (particularly with children). We enjoyed the spa facilities and the swimming pool is a good size. We had a half-board package, and the breakfast and evening meals were both very good with a range of choices (including child-friendly options). The staff were excellent - very friendly and helpful. I would certainly recommend this hotel to those looking to visit Mayrhofen.

Stayed in February 2024

Room price a bit steep, but understandable. Ice Bar, attached to the Hotel, to be avoided unless you enjoy excessive and clumsy behaviour - every night.

Good choice. Room well kept and very comfortable. Breakfast Staff a bit keen to clear plates & cutlery away if you went to the buffet. Cleanliness very high. Overall a good start and end to the day.

Stayed in January 2024

Clean, modern, good amount of ‚extras‘ (spa, terrace, pool, etc), good restaurant

Stayed in October 2023

Everything was fine - maybe firmer pillows could be supplied. This is a common issue with Austrian hotels as is the room temperature - they tend to be too warm, requiring the balcony door to be open.

I have stayed at this well known hotel many times due to its excellent reputation. The staff are exceptional

Stayed in July 2022

Sauna wasn't working in the family spa. Breakfast was supposedly on until 10am - and every day we were there it was being cleared up at 9:30am. At one point I nearly had a stand off with one of the waiters when I tried to take back a spoon for the bircher muesli. Some of the wait staff (not all, there were some nice ones) seemed very cranky and borderline surly that we the guests had the 'audacity' to come down to breakfast 'late' and want food? Genuinely they did not care that we were still trying to get food as they cleared it away. If you advertise breakfast until 10am, I expect it to be left out until 10am. If you want to clear it away at 9:30 you should tell guests in advance and change the advertised times.

Incredible location. Couldn't ask for better. Great room, lots of space. Very good shower. Amazing spa and pool area - particularly if you're prepared to go in the nude spa (you're allowed to wear a towel in the saunas but not in the jacuzzis). Breakfast was very good – just a shame it wasn't available for the times stated. All the staff had excellent dinner recommendations! Shoutout to the girl who recommended Ellie's Diner!

Stayed in April 2022

It was very noisy from the street and the nightclub and the rooms were exceptionally hot so you had to keep the windows open. The reception staff were rather grumpy.

Loved the location and the facilities. Breakfast was excellent.

Stayed in April 2022

the noise from the street

very close to the gondolla and all Mayrhofen center

Stayed in March 2022

A bit pricy but worth it for the location and convenience

Great location for the Penkenbahn and good ski room facilities. Spa was good and catered for the more prudish not fancying the traditional naked option.

Stayed in February 2022

Food within the half board was not great. The price is a little high but I’m guessing that’s mostly for the location. The lockers were on a daily charge but were not heated. The bed wasn’t very comfortable as there was a strange plastic layer under the sheets. The bed sheets were folded each day but never changed. Parts of the hotel are a bit dated.

Location was superb, the newly refurbed room was great. Staff were really friendly and knowledgeable. Shower in the room was brilliant. Good discount on the rental shop next door.

Stayed in March 2024

A very well located hotel in the city center of Mayrhofen, close to a gondol lift. This makes the location very advantages for guests willing to get easily up to the skiing or hiking areas. Good breakfasts and dinners, a more than satisfying SAP area with a number of saunas and swimming pools. The hotel staff was very friendly. The hotel is worth recommending.

Stayed in July 2023

This hotel was in the perfect location. Close to the shops and close to the gondola for skiing. The food every evening was amazing and we all really enjoyed the spa after a long day on the slopes. The rooms and views were fantastic, would definitely stay here again. Highly recommend.

Stayed in April 2023

As we went during Snowbombing, some of the food and drink services were limited, but not just in the hotel, also in bars and restaurants all around the town, so we wouldn't go at the same time as that again.

Hotel is in a perfect location. Lovely pool and spa area. rooms were really nice and a lovely relaxed atmosphere. Hotel is central for everything so would definitely stay again.

Stayed in April 2023

The food was not tasty and no enough options. The spa is not well maintained. The same show at the bar every night. the ski equipment lockers are very old. No enough water pressure at the room.

Very big room Very big SPA Great location

Stayed in February 2023

needs to decide what it wants to be either upscale or not now it’s something in the middle and neither vibe really works

newly renovated rooms; we had a junior suite that was well done

Stayed in December 2022

This is a marvelous hotel with modern rooms.

Stayed in July 2021

The breakfast buffet was below the hotel standard. Uninspired, States at the hotel for 7 days Claus Jensen. Danmar

Stayed in August 2021

I basically feel like every person of the staff is makeing a fool of me. When I check-in, receptionist wanted for me to pay additional 2,2eur that was already included in the price and before my eyes he put them into his wallet. When I went for a breakfast, waiter told me (in an almost empty restaurant and with a really poor english), that my table is elsewhere. After a while came another one, that told me, I shoud came to a dinner the day before, where I would get a table assign. The room I had didn't have a climatisation so the air in the night wasn't really "comfy" even with the open window. Otherwise ok, but given the price, I don't think it's worth the money.

Nice garden and wellness area. I didn't have the possibility to try it, since I was here for only 1 night and the masseuse has been already gone when I went to reserve the procedure.

Stayed in July 2021

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Stayed in March 2024

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Stayed in June 2023

There are no comments available for this review

Stayed in February 2023