Josefstädter Straße 10-12, 08. Josefstadt, 1080 Vienna, Austria
#92 of 392 hotels in Vienna
Guests' ChoiceBased on 1736 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.0
Value for money
8.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 September 2024
Traveler
JapanIt’s not the hotel’s fault, but there are many construction projects happening in Vienna, which obstructed the view.
The balcony was very nice, but there were small ants. The breakfast area was very large and comfortable.
Stayed in July 2024
Reviewed: 15 September 2024
Cameron
United Kingdom-
Breakfast and room design
Stayed in September 2024
Reviewed: 13 September 2024
Isabel
Switzerland- my room was close to the elevator so could hear every time someone use it - Would be nice to have body lotion
- the location - Tram straight in front of the hotel - Design of the room; beautiful, spacious - A balcony - Coffee machine - Clean - Yoga mat was a very nice touch - Complimentary lemon water at the entry
Stayed in September 2024
Reviewed: 9 September 2024
Eleanor
United KingdomWe didn't have breakfast at the hotel as the cost was high (but found a very nice all day cafe two doors down which had an extensive breakfast menu)
Excellent location, just behind the Rathaus and about 10 mins walk to the Museums Quarter. We had a room with a balcony, lovely views over the city. And the air conditioning was great in the 30°C heat!
Stayed in August 2024
Reviewed: 9 September 2024
Donald
United StatesNone
Friendly, location good
Stayed in September 2024
Reviewed: 7 September 2024
Frank
United KingdomA beautiful hotel in good location, superb breakfast with plenty to choose from. A beautiful park within 10 minute walk, I'm definitely looking forward to staying there again.
Stayed in September 2024
Reviewed: 5 September 2024
Kimberly
United StatesI got a room with a balcony, I didn’t realize all the balconies are attached. The photos made them look private. Very little separation between them. I did walk out on a rather intimate moment on the balcony with the neighboring gusts.
My room was really nice. The bed was really comfortable. Staff was friendly and helpful. The views were amazing. Very close to nice restaurants.
Stayed in September 2024
Reviewed: 5 September 2024
Inayatullah
Saudi ArabiaIt’s not about I didn’t like something but in my opinion with price charged to Genius 3 level member, hotel should have offered complimentary breakfast.
Style, cleanliness, staff.
Stayed in September 2024
Reviewed: 5 September 2024
Alexander
AustriaThe room service fee is sometimes charged and sometimes not. It’s a little too high. You are better off, picking up the meal itself directly from the restaurant and bring it upstairs. The food is good and fairly priced
1. A 30% Booking discount took the room price from reasonable to good. A room upgrade due to a small mistake on staff side made it excellent 2. Excellent beds, lighting, everything new and in good condition. 3. Restaurant prices (except the silly burger) very reasonable and great quality 4. Staff makes every attempt to deliver - not a small thing in today’s labor market 5. Fully functioning, workable, and efficient air condition. Don’t take that for granted!
Stayed in September 2024
Reviewed: 2 September 2024
Sean
IrelandN/A
Room
Stayed in September 2024
Reviewed: 1 September 2024
Mohamed
CanadaA bit far from downtown Could not connect the streaming service and no one could help me
Love the place rooms, house keeping front office All staff are outstanding happy to help The rooms were great
Stayed in August 2024
Reviewed: 31 August 2024
Christian
GermanyRight before checking out, I decided to try the breakfast. It was a typical hotel-buffet, which is okay. But the options per food category were too limited. I only got to choose between two types of cheese, which looked and tasted like Camembert und Gorgonzola (there was no labeling). The muesli was good though. Overall, I expected much, much more from it and the breakfast was not worth 29 Euros.
Stayed in August 2024
Reviewed: 30 August 2024
Kristina
UkrainePillows are too soft, would be good to have one harder in pair
Stayed in August 2024
Reviewed: 28 August 2024
Etienne
FranceA bit far from the city center by walking (20/25 mins)
Nice hotel with friendly staff, the rooms are comfy and the sauna and gym area is open 24/7 which is great
Stayed in August 2024
Reviewed: 28 August 2024
Carlinhosdecarvalho
BrazilBreakfast was not included in our reservation, and we found it expensive at €29/day/person. We thought the bathroom was poor (completely open shower) because it lacks privacy. The door lock was always problematic, and we had to return to the reception to fix it because there was no technician at the hotel to resolve it.
Great location, but not the best place to stay because there isn't much activity in the area at night. The bed, pillows, sheets, and towels are excellent, and the room is very quiet and well-insulated (great blackout). There is plenty of closet space and a lot of room for luggage.
Stayed in August 2024
Reviewed: 24 August 2024
Esmail
United Kingdomlocation, cleanliness, professional and accommodating staff
Stayed in August 2024
Reviewed: 22 August 2024
Cesar
ColombiaPerfect location for your trip to Vienna , the staff is kind and friendly.
Stayed in August 2024
Reviewed: 20 August 2024
Andrea
ItalyWide and clean rooms, hotel located 8 minutes walking from Museum Quarter, focused on sustainability. Rooms are well isolated from noise. Very good breakfast
Stayed in August 2024
Reviewed: 18 August 2024
Ausra
GreeceEverything was perfect!!! It was better than I expected!!!
Stayed in August 2024
Reviewed: 17 August 2024
Kevin
United KingdomPrice of breakfast. Went down street to eat. Ok not the selection but good value for breakfast
Location and amenities
Stayed in August 2024
Reviewed: 16 August 2024
Brad
New ZealandVicinity to attractions.
Stayed in August 2024
Reviewed: 16 August 2024
Leslie
United StatesGreat location - we could walk to museums, etc from here easily. Comfortable and clean. Staff helpful.
Stayed in August 2024
Reviewed: 14 August 2024
Astghik
ArmeniaThe coffee machine didn't work
I liked the location a lot and it was very comfortable
Stayed in August 2024
Reviewed: 13 August 2024
Yael
IsraelThe room we had was amazing, we were a bit disappointed that it was in front of the stairs so we could hear everyone on their way in or out
Location, staff, facilities, room size, amenities, lobby
Stayed in August 2024
Paphos City, Cyprus
Bregenz, Austria
Mouguerre, France
Mussoorie, India
Venice, Italy
Bas-Mauco, France
Giv‘atayim, Israel
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content