Haller Str. 7, Mühlau, 6020 Innsbruck, Austria
#38 of 70 hotels in Innsbruck
Guests' ChoiceBased on 339 hotel reviews
8.5Cleanliness
9.0
Comfort
8.8
Location
8.2
Facilities
8.5
Staff
9.1
Value for money
8.4
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 September 2024
Vincenzo
ItalyToo many smokers in the courtyard while eating diner. Perhaps locate a separate area for smokers
Personel extremely nice
Stayed in August 2024
Reviewed: 8 September 2024
Tom
United KingdomLocation was nice - close enough to walk into the centre, but far enough out to be quiet. Breakfast was ok; could have been better.
Stayed in August 2024
Reviewed: 5 September 2024
Jorge
CanadaDistant from downtown,
Clean, spacious comfortable room. Excellent outdoor space.
Stayed in September 2024
Reviewed: 28 August 2024
Voiceover
Czech RepublicThere are hotels that are more comparable in terms of rooms, views and hospitality in the area.
Free onsite parking, nice dinner, good for a 1 night stay when stopping over on a long road trip.
Stayed in August 2024
Reviewed: 24 August 2024
Arnon
Israelbasic breakfast
clean. good position.
Stayed in August 2024
Reviewed: 21 August 2024
Sydney
GermanyWish the bathroom had been larger
Stayed in August 2024
Reviewed: 21 August 2024
Tony
United KingdomWe were disappointed that for a 3 night stay our room was on the small side. It would have been fine for the odd night but not for 3.
The breakfast was very good.
Stayed in August 2024
Reviewed: 19 August 2024
Jonathan
United KingdomStaff very helpful and very well presented
Stayed in August 2024
Reviewed: 16 August 2024
Pak
New ZealandExcellent accommodation and services. Elena at the front desk was excellent, nothing is too much to ask.
Stayed in August 2024
Reviewed: 10 August 2024
Tjorven
GermanyEverything was fine
- modern room - comfortable bed - nice food
Stayed in August 2024
Reviewed: 8 August 2024
Sheri
United StatesSliding glass bathroom doors - didn’t provide enough privacy.
Great breakfast buffet! Beds were super comfortable.
Stayed in August 2024
Reviewed: 6 August 2024
Jianhui
ChinaWiFi connection was poor.
Breakfast is delicious and the staff are nice. The location is good, because there’s a children playground and walkway along the river, which are both very close to the hotel.
Stayed in August 2024
Reviewed: 6 August 2024
Patricia
IrelandRecently refurbished hotel. Very comfortable with friendly staff that went out of their way to help us. The breakfast and food in restaurant are all excellent.
Stayed in August 2024
Reviewed: 19 July 2024
Hnin
United KingdomAir conditioner is a bit noisy at night time.
Very reasonable price for a nice air conditioned room with included breakfast and a parking space in an austria town. A good location near the river where a lot of breathtaking running routes to the town or mountain run is only a short distance behind the hotel. Recommended to stay.
Stayed in July 2024
Reviewed: 17 July 2024
Charles
United StatesThe restaurant host was helpful but didn't seem welcoming. I'd say both the stay and the restaurant are overpriced.
The stay was good 👍 Comfortable bed and air conditioning.
Stayed in July 2024
Reviewed: 12 July 2024
Kim
SwedenThe breakfast was on the cheaper side considering the pricing of the room. And we didn’t get to take breakfast with us the day we left early (right before breakfast time) without an extra charge.
The room was pleasant and clean.
Stayed in June 2024
Reviewed: 11 July 2024
Ryan
United StatesParking for a car was tight. Once night, when I got the last spot available, it was so tight between the adjacent cars, I had to exit my car through the hatchback door. The hotel isn't particularly near a bus stop, so using local transit and letting the car sit was possible, but not a great option. Although the air conditioning was great, it was only a "one shot" deal. It got the temp to where you set it and then stopped. If the room got hot again, you'd have to physically go to the control and start it again.
The facilities were wonderful and they actually have air conditioning in the rooms, which for an American in Europe is a total bonus! The staff was absolutely wonderful and patiently and pleasantly answered all the questions we had (and we had a fair few).
Stayed in June 2024
Reviewed: 10 July 2024
Stephen
United KingdomNo coffee in the room and clearer messaging regarding the subday evening closure of the restaurant.
The restaurant and bar were fantastic. However, it needs to be made clearer that all facilities are closed on a Sunday, as wr were caught out a little
Stayed in July 2024
Reviewed: 27 June 2024
Raphael
Madagascarhmm not much. Everything was really good!
Loved the staff, amazing vibes, great outdoor area to watch the euro games, everybody was super friendly and helpful.
Stayed in June 2024
Reviewed: 23 June 2024
Penelope
United StatesLove the renovations….
Stayed in June 2024
Reviewed: 18 June 2024
N
United StatesVery nice, clean, spacious rooms. Staff was great.
Stayed in June 2024
Reviewed: 12 June 2024
Thyagarajan
IndiaThe hotel is very clean and the facilities were very good. The breakfast was good. Overall it is value for the money paid.
Stayed in June 2024
Reviewed: 10 June 2024
Tereza
Czech Republic2km from city center
Clean room and great breakfast!
Stayed in June 2024
Reviewed: 2 June 2024
Prasad
IndiaKp
Location, modern furnishings and interiors
Stayed in June 2024
Abano Terme, Italy
Sopot, Poland
Great Yarmouth, UK
Seattle, USA
Dryden, Canada
Dessau, Germany
Broughton in Furness, UK
Mihintale, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content