10 Gramartstraße, Hötting, 6020 Innsbruck, Austria
#12 of 71 hotels in Innsbruck
Guests' ChoiceBased on 231 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
8.5
Facilities
8.8
Staff
9.2
Value for money
9.1
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 September 2024
Gordon
United KingdomA bit lacking in atmosphere
Clean and comfortable room with great breakfast
Stayed in September 2024
Reviewed: 6 September 2024
Lynn
United StatesNothing at all
We loved this gorgeous hotel. It is located on the mountain side above the city of Innsbruck and offers stunning views of the surrounding area. We walked one block to the funicular cable car station and went to the Top of Innsbruck and down into the old town of Innsbruck. What a wonderful day. Our room was very clean, comfortable and good size. There was a deck right off of our room and the breakfast was amazing with so many delicious options. The staff were all extremely polite. The woman at the front desk was very helpful and friendly. We even were given an early check in. We had free parking and breakfast was included. I can highly recommend this property.
Stayed in September 2024
Reviewed: 5 September 2024
Cristian
RomaniaThe pillows are not good at all. They should change them... During our stay, there were some construction works carried out on the side of the hotel. We received a room near that place and it was noisy because of that.
The location, situated near the Hungerburg Bahn funicular station. The room, which was spacious enough.
Stayed in September 2024
Reviewed: 22 July 2024
Nasir
AustriaBit outside the town but very quiet and beautiful surroundings,big parking lot, very friendly staff,very tidy and clean rooms with all you need,simple and very good breakfast.
Stayed in June 2024
Reviewed: 15 July 2024
Aneta
Czech RepublicAs it is not so easy ti find an open restaurant for dinner closeby, it would be nice to have a small fridge in the room. It would be great to have a bigger trash bin.
The hotel was new and the room was spatious, the bed very comfortable. We enjoyed the breakfasts very much (there was a lot of fruit and also a possibility of making a fresh smoothie).
Stayed in July 2024
Reviewed: 4 July 2024
Steve
United KingdomLocation a distance out of town. And the biggest down fall was there wasn’t any restaurant facility bearing in mind of the location. Bar closed at 9. If it wasn’t for a pub down the road we would have had to travel some distance for food. There should be food available
Everything. Nice room easy parking and lovely breakfast
Stayed in July 2024
Reviewed: 2 July 2024
Bas
NetherlandsThe pillow wasn't fantastic
It was very clean and quiet, very affordable too, breakfast was very good and it's a perfect location!
Stayed in July 2024
Reviewed: 2 July 2024
Beth
United KingdomCouldn’t sit on the seats outside after 10pm. Strange check in and check out times but it all worked out fine
Wonderful location outside of town, scenery was great.
Stayed in June 2024
Reviewed: 29 June 2024
Ka
GermanyThere is no kettle or mini fridge inside the room, would be great if they can include these in the room.
Breakfast was excellent! New and clean room, beautiful view! Easy access by bus from downtown.
Stayed in June 2024
Reviewed: 26 June 2024
Alina
JerseyThere was no restaurant open when we visited and not much choice around on Monday or Tuesday.
Great location with fantastic views over Innsbruck. Lovely and welcoming staff. Excellent breakfast. The receptionist arranged for us a free unlimited bus pass - the bus stop is just a short walk away - great way for exploring this beautiful city. The cable car station is also around the corner.
Stayed in May 2024
Reviewed: 4 June 2024
Sarah
United KingdomNo food had to go down into town by bus and get taxi back
Great location stunning views
Stayed in May 2024
Reviewed: 29 May 2024
Craig
Canada9 am checkout! Never heard of that before.
Great, modern facility.
Stayed in May 2024
Reviewed: 24 May 2024
Olha
GermanyI liked everything!
Amazing location with a beautiful view! The staff is very friendly and respectful.
Stayed in May 2024
Reviewed: 15 May 2024
Michaela
AustraliaRoom was comfortable and the breakfast was amazing! Very fresh. Easy bus or funicular ride into the city
Stayed in May 2024
Reviewed: 10 May 2024
Clair
AustriaBe aware of the slightly strange check in times.....contact them and they'll leave the key in a safe by the door, no problem at all as long as you're aware that check in closes at 4pm!
Beautiful location, very friendly staff
Stayed in April 2024
Reviewed: 9 May 2024
Natalie
CanadaNot a thing!
Beautiful location surrounded by mountains. Rooms were clean and comfy and the balcony was a wonderful touch!
Stayed in May 2024
Reviewed: 9 May 2024
Brendie
CanadaStaff weren't very pleasant.
Nice room and view. Very clean and spacious. Good breakfast.
Stayed in May 2024
Reviewed: 3 May 2024
Brendie
CanadaOur booking specifically indicated a garden view, city view or mountain view. We had a view of a grassy slope 4 feet from the window blocking any view at all. Very disappointing. When we asked if there was a better room available we were told no. I made this booking in February.. We are staying here again on May 7th and are hoping to have a room with some kind of view.
It was very clean and a nice place.
Stayed in May 2024
Reviewed: 21 March 2024
Christopher
NetherlandsA fridge in the room would have been wonderful. A connection to town was not great in the morning - just fyi.
Price was excellent - with an delicious breakfast. I liked being close to the mountains and how quiet it was. The room was cozy and had everything I required. The view was delightful - nice view of the town.
Stayed in February 2024
Reviewed: 7 March 2024
Hilary
United KingdomUnfortunately, there was a lot of construction noise throughout the mornings of our stay which we hadn’t been previously informed about. Sadly it was loud enough that it prevented our little one from sleeping.
The staff were super helpful, professional, kind, and welcoming! The property was beautiful, surrounded by lovely views and offered delightful coffee. The hotel was walking distance to the slopes which was perfect for our mini ski break with our little one. The baby bed they provided was absolutely perfect, and the room was spacious and lovely.
Stayed in March 2024
Reviewed: 3 March 2024
Marie
United KingdomUnless you drive or take a taxi this hotel is difficult to reach by bus, despite there being a bus stop not too far away it was an uphill pathway that you need to use GPS for, some parts are steps, some parts are grass and muddy if rain or snow, it was a slog with a big case. It snowed whilst I was there and so I took a taxi back into Innsbruck as getting down to the bus stop would have been tricky with big luggage, taxi will be €20-€30 euro depending on traffic.
Clean, spacious room, nice views, friendly and helpful staff, coffee available at bar and room to store luggage, great breakfast with lots of options. It’s a conference centre so it’s run very efficiently. Near Alpenzoo and Skiing.
Stayed in February 2024
Reviewed: 14 February 2024
Gábor
HungaryNo towelhangers in the washroom. The pillows are not comfy,
Stayed in February 2024
Reviewed: 13 February 2024
James
United KingdomBuilders waking me up at 7.30 but people have to work
Absolutely everything I'm booking for longer next time
Stayed in February 2024
Reviewed: 4 February 2024
Gregor
AustriaThere is nothing I did not like
It's a great location, situated above the city in a green area with a gorgeous view on the city and the surrounding mountains, yet easily accessible also with public transport (except evening hours). Excellent breakfast.
Stayed in January 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content