Innrain 16, Innenstadt, 6021 Innsbruck, Austria
#42 of 70 hotels in Innsbruck
Guests' ChoiceBased on 325 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 27 September 2024
Darren
United KingdomI had no particular issues. Traffic was noisy in the morning, but was probably my own fault as I didn't notice the air conditioning, so had the windows open.
Excellent location. Very high quality fixtures and fittings. The name, Basic Hotel probably doesn't do the hotel any favours when people are booking.
Stayed in September 2024
Reviewed: 23 September 2024
Yoke
SingaporeNothing
Location was good, easy to find and move around.
Stayed in September 2024
Reviewed: 10 September 2024
Stoyko
BulgariaVery good location, near by the center and old town. Close to pedestrian zone, bars and restaurants. Parking available. Good breakfast.
Stayed in September 2024
Reviewed: 2 September 2024
Rober
EgyptLocation and breakfast
Stayed in September 2024
Reviewed: 1 September 2024
Chrisa
GreeceThe bathroom... No matter who you are travelling with (my mother this time) it is not comfortable using the bathroom when the other person can hear everything. Not for couples, not for friends, in general NO. Also, the curtains had stains from dead insects which is not represantative of the hotel as it was clean and smelled nice.
Great location, with easy access to the train station, the airport, the old city and the funicular to Nordkette. Nice room, street view, excellent breakfast for a 3 stars hotel. We also got a free public transport card, which the city of Innsbruck provides to guests staying for more than a day, which was a nice gesture. It was clean and comfortable, with a/c and good WiFi
Stayed in August 2024
Reviewed: 31 August 2024
Elma
PhilippinesThe room is big and Clean. Staff is friendly.
Stayed in August 2024
Reviewed: 26 August 2024
Ramiro
SpainIn general, everything ok.
Nice room for family of 4. Good location near center of Innsbruck, and still be able to bring car there (hotel even has paid parking available). Good breakfast.
Stayed in August 2024
Reviewed: 24 August 2024
Angela
IrelandThey provide one pillow that's quiet flat. The breakfast area is swamped with wasps and flies. The shower flooded the floor
The room was comfortable. The breakfast was nice.
Stayed in August 2024
Reviewed: 21 August 2024
Nagygeda
HungaryWhether it was due to being on the top floor or the router not being strong enough, the wifi was, unfortunately, not too great. It often lost the signal, especially when everyone on the floor returned to their rooms. Also, the soundproofing could've been better - even if it's nearly impossible to muffle Southern Europeans and their loud chitchatting.
The hotel itself is perfectly situated; just a few stones from the city's main attractions. It's also not too far from the main train station, so you could walk by there - if you don't have too much luggage. The staff is courteous, especially the people handling the breakfast service. You even have the option to send your travel data in advance so you can get the keys right away - although this applies only if you also pay in advance - and you can check yourself in if you arrive a bit late and nobody is greeting you at the reception. Overall, it's indeed a great place to stay if you're looking for a hotel with a reasonable price for value.
Stayed in August 2024
Reviewed: 13 August 2024
Doodnath
South AfricaClean with good location
Stayed in August 2024
Reviewed: 9 August 2024
Yilun
Hong KongThe glass walls and doors of the bathroom.
Quite a large room. Close to attractions. Very convenient.
Stayed in August 2024
Reviewed: 3 August 2024
Davies
United KingdomBasic appearance from the outside. Not enough character to want to stay for a whole holiday.
Very comfortable bed. Amazing breakfast. Perfect spot for a one night stay before or after a plane journey. On a busy road but couldn't hear it through shut windows.
Stayed in August 2024
Reviewed: 3 August 2024
Hongmei
SwitzerlandThe air conditioner makes our stay comfortable.
Stayed in August 2024
Reviewed: 31 July 2024
Ana
SwedenClean rooms, comfortable, ans friendly staff
Stayed in July 2024
Reviewed: 30 July 2024
Molly
United StatesThe bathroom has frosted glass with a design running through. Wish there had been a bit more privacy.
Great location for exploring Innsbruck!
Stayed in July 2024
Reviewed: 22 July 2024
Aron
HungarySound isolation of the windows are way below expectation- even though we were on the 2md floor I could understand people talking in the street.- not to mention traffic noises.
Very good location - easy to get access to public transportation. Few steps away from main street.
Stayed in July 2024
Reviewed: 18 July 2024
Verne
NetherlandsGood room for four people, good breakfast, good location
Stayed in July 2024
Reviewed: 14 July 2024
Rita-anne
IrelandOur booking said 4 single beds but we got 2 doubles
Great breakfast, friendly and efficient staff, great location
Stayed in July 2024
Reviewed: 10 July 2024
Jennifer
United StatesPrice we paid was same as price offered locally except local price Included breakfast buffet. I verified this with attendant. Desk attendant checking us in indicated we had breakfast. Instead of leaving on an early train, we stayed for breakfast. Poor choice. Desk attendant was wrong. They wanted to charge us 20 euro per person on top of the price of the stay which we found out well after the train departed. Should have left early on the 6:38 train. I’m not a fan of gouging travelers just because you can. We went across the street and paid 9.70euro for breakfast for the two of us combined. 40 euros is exorbitant for breakfast not to mention should have been included in our $170.
Location, size of room, clean and comfortable.
Stayed in July 2024
Reviewed: 10 July 2024
Una
IrelandExcellent location in the city centre, great breakfast, clean and comfortable room.
Stayed in July 2024
Reviewed: 6 July 2024
Alan
AustraliaOur family room had a great view of the mountains, river and town and a balcony. Clean basic rooms. Good breakfast
Stayed in July 2024
Reviewed: 5 July 2024
Tamara
SloveniaVery friendly staff.
Stayed in July 2024
Reviewed: 5 July 2024
Ellen
FinlandNice room, good breakfast and nice personell
Stayed in June 2024
Reviewed: 27 June 2024
Paula
AustraliaNothing. A kettle and small fridge in the room would be perfect but these things are not really standard in much of Europe.
This is a clean and tidy hotel in an excellent location. Buses at the door, the river and mountains directly behind you, and plenty of places to eat and drink in a 5 minute radius. The staff are welcoming and very helpful. They go out of their way to make sure you have what you need and gave us good suggestions for things to see. Two English news channels and loads of sport if you want some TV time. Bathroom was good and the bed very comfortable. I would stay again.
Stayed in June 2024
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